Food was good and order was accurate. Would have liked the drive thru to be just a little bit faster.
Atmosphere: 4
Food: 5
Service: 4
Stephanie Harris
Top notch! They were very busy, yet worked as a team and hadany of us in n out quickly. It was refreshing.
Atmosphere: 5
Food: 5
Service: 5
Jed Stumbo
Always amazing food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Wrap, Turkey Tom, Cookies, Giant 10 Hunter’S Club, Bottled Water, Large Pesto Bowtie Pasta Salad, Real Potato Chips, Large Home Style Potato Salad, Giant 17 Ultimate Porker, Chocolate Chip Cookie, Italian Night Club, Original Roast, Giant 11 Country Club, Bootlegger Club, Big John, Smoked Ham Club
Kenneth R Crampton
Ok why doesn't this location never has driver's for delivery ? It's annoying as hell and it seems as if it's on a regular basis then not having any delivery drivers, I've tried to order from them probably three times and again no delivery drivers, I'm not gonna pay extra for them to have Lyft or an Uber driver to deliver my food the last time I did that they kept taking it to the wrong address, apparently they don't really want service from the customers seeing they NEVER HAVE ANY DELIVERY DRIVERS,
Atmosphere: 2
Food: 4
Service: 2
Simon Vandergriff
Don’t order delivery from this location. They don’t have dedicated drivers!! Uber eats drivers will take forever, or steal your food!!
Atmosphere: 1
Food: 1
Service: 1
Amy Hang
Was in the drive thru waiting at the windows for over 15 minutes. There was no one inside ordering. Honk my horn and no one came to the window. Had to call the number to get assistance. Horrible service. Not going there anymore.
Service: 1
Jen Anesi-Brombach
I've been sitting in the Drive-Thru for almost 20 minutes as I'm writing this. There were only four cars in front of me. One — ONE — has received their order and and moved on while the rest of us are trapped here. I don't know what the holdup is, but I do know this could be managed infinitely better. Never coming to this Jimmy John's again
John Bingham Jr
Good food and very good service every time I've been at Madison Heights store
Food: 5
Service: 5
Recommended dishes: Italian Night Club
Alberto Yoo
It’s been a while that I haven’t had a Jimmy John’s, so it was good to try it again. Tried this one as it was close to our location and the service was great, the food was perfect, with fresh ingredients, and I had an overall good experience.
This place said it wasnt struggling and doesnt need any help. But yet it was slow and minimal workee. Very sad to do to there employees.
Atmosphere: 1
Food: 2
Service: 1
Scott Jaynes
Absolute worst experience I've ever had with a Jimmy John's,maybe customer service in general! Placed an order online and it showed up made incorrectly. Called to speak with the manager and she refused to replace my food!I offered to give back the other sandwich as I could not eat it the way it was made. She said no, so I said well, at least give me a refund and she refused to do that too. So I paid $20 for food I couldn't even eat! Should preference with anytime this has happened in the past with other Jimmy John restaurants they have gladly replaced the food immediately without a problem! This is what happens when people are placed in positions that they Are not mature enough to handle!
Service: 1
Lucas Tilley
Refused sale because they wouldn’t accept legal us cash. Non counterfeit. Unprofessional.
Prompt and speedy service. Food was delicious.
Atmosphere: 4
Food: 5
Service: 5
Food was good and order was accurate. Would have liked the drive thru to be just a little bit faster.
Atmosphere: 4
Food: 5
Service: 4
Top notch! They were very busy, yet worked as a team and hadany of us in n out quickly. It was refreshing.
Atmosphere: 5
Food: 5
Service: 5
Always amazing food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Wrap, Turkey Tom, Cookies, Giant 10 Hunter’S Club, Bottled Water, Large Pesto Bowtie Pasta Salad, Real Potato Chips, Large Home Style Potato Salad, Giant 17 Ultimate Porker, Chocolate Chip Cookie, Italian Night Club, Original Roast, Giant 11 Country Club, Bootlegger Club, Big John, Smoked Ham Club
Ok why doesn't this location never has driver's for delivery ? It's annoying as hell and it seems as if it's on a regular basis then not having any delivery drivers, I've tried to order from them probably three times and again no delivery drivers, I'm not gonna pay extra for them to have Lyft or an Uber driver to deliver my food the last time I did that they kept taking it to the wrong address, apparently they don't really want service from the customers seeing they NEVER HAVE ANY DELIVERY DRIVERS,
Atmosphere: 2
Food: 4
Service: 2
Don’t order delivery from this location. They don’t have dedicated drivers!! Uber eats drivers will take forever, or steal your food!!
Atmosphere: 1
Food: 1
Service: 1
Was in the drive thru waiting at the windows for over 15 minutes. There was no one inside ordering. Honk my horn and no one came to the window. Had to call the number to get assistance. Horrible service. Not going there anymore.
Service: 1
I've been sitting in the Drive-Thru for almost 20 minutes as I'm writing this. There were only four cars in front of me. One — ONE — has received their order and and moved on while the rest of us are trapped here. I don't know what the holdup is, but I do know this could be managed infinitely better. Never coming to this Jimmy John's again
Good food and very good service every time I've been at Madison Heights store
Food: 5
Service: 5
Recommended dishes: Italian Night Club
It’s been a while that I haven’t had a Jimmy John’s, so it was good to try it again. Tried this one as it was close to our location and the service was great, the food was perfect, with fresh ingredients, and I had an overall good experience.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Smoked Ham Club
Restaurantji Recommends
Waiter 25 minutes for a drive thru order. There was only one other car. Ridiculous!
Atmosphere: 1
Food: 3
Service: 1
Veggie sub with extra pesto is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Gourmet Veggie Club, Tuna Salad, Chicken Caesar
This place said it wasnt struggling and doesnt need any help. But yet it was slow and minimal workee. Very sad to do to there employees.
Atmosphere: 1
Food: 2
Service: 1
Absolute worst experience I've ever had with a Jimmy John's,maybe customer service in general! Placed an order online and it showed up made incorrectly. Called to speak with the manager and she refused to replace my food!I offered to give back the other sandwich as I could not eat it the way it was made. She said no, so I said well, at least give me a refund and she refused to do that too. So I paid $20 for food I couldn't even eat! Should preference with anytime this has happened in the past with other Jimmy John restaurants they have gladly replaced the food immediately without a problem! This is what happens when people are placed in positions that they Are not mature enough to handle!
Service: 1
Refused sale because they wouldn’t accept legal us cash. Non counterfeit. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
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