Since all of the other Wendy’s around us in Troy close at 12, assuming this one did too we walk in at 10 to redeem this coupon. Now instead of politely telling us they were closed, the lady at the counter tells us we need to go to the drive through to redeem them. When we go through the drive through to redeem them. When the lady in the drive through was taking our order the lady from the counter screams “GO HOME!!” very rudely as the other girl laughs. Just to mention, they did not have to throw down new food as we got 2 junior frostys. Horrible experience will not be going back. If you don’t like people don’t work at a place where you have to interact with them.
Atmosphere: 1
Service: 1
Eric DeEulis
Employee was rude
Atmosphere: 1
Food: 4
Service: 1
Lizno
I ordered a honey butter chicken biscuit and the chicken is different and doesn't taste the same. The sandwich was cold and my fries were cold and hard.
Atmosphere: 1
Food: 1
Service: 3
Tien Quach
DON'T get your food from this location, there are many Wendy locations around. This location consistently serves staled and burned food. I bowl in a league at Astros Lane behind this Wendy's, and many of us have the same experience and never buy from this location.
Atmosphere: 1
Food: 1
Service: 1
Sparkles R
Terrible service and food cold!!!
Atmosphere: 1
Food: 1
Service: 1
Ray Manriquez
I have been to this location multiple times around 910-920 am and half the time I wait 15 mins and leave after to one answering
My girlfriends and I were stopping in for a quick meal before heading to our escape room and the lady at the front counter was anything but polite. The manager who I talked to about this behavior by the name of Jazmine was unpleasant aswell. We asked for fresh fries and nuggets but received cold nuggets with which we asked for new ones. When we asked she gave us nothing but attitude. Please do not go to this location the manager nor staff do not care how they treat you.
matt m
The Madison heights Wendy’s were so abysmal I had stopped going, and Wendy’s is my fave fast food! The lunch crew today however were very polite professional and quick!
Atmosphere: 3
Food: 5
Service: 5
Justin Nash
This is the most terrible Wendy’s in Michigan by far. Service is the worse. Food is the worse. Never opens on time at all. They won’t even take your order because they are under staffed.
Atmosphere: 1
Food: 1
Service: 1
Parlae Xclusiv
BEEARE THEY DONT CARE ABOUT THEIR CUSTOMERS EVEN THE MANAGER NOT NO GOOD SHE NOT EVEN TRYING TO HELP THE CUSTOMER THATS SPENDING MONEY IN THE ESTABLISHMENT! THEY ARE COOKING IN OLD GREASE AND WHEN YOU ASK FOR FOOD FRESH THEY WONT LISTEN. WE DESERVE BETTER AS HARD WORKING PEOPLE THAT JUST WANT A DECENT MEAL EVERY ONCE IN AWHILE! DO BETTER WENDYS!
Atmosphere: 1
Food: 1
Service: 1
Jonathon Sheets
Came at 8 am May 24th two hours after open all doors locked and no answer at drive through after placing a mobile order with cars in the parking lot, someone getting paid and doing genuinely nothing, curious as to how this location is still open.
Dave's triple was very hot and meat very juicy.
Food: 5
Service: 3
Good chicken sandwich
Atmosphere: 3
Food: 4
Service: 3
Since all of the other Wendy’s around us in Troy close at 12, assuming this one did too we walk in at 10 to redeem this coupon. Now instead of politely telling us they were closed, the lady at the counter tells us we need to go to the drive through to redeem them. When we go through the drive through to redeem them. When the lady in the drive through was taking our order the lady from the counter screams “GO HOME!!” very rudely as the other girl laughs. Just to mention, they did not have to throw down new food as we got 2 junior frostys. Horrible experience will not be going back. If you don’t like people don’t work at a place where you have to interact with them.
Atmosphere: 1
Service: 1
Employee was rude
Atmosphere: 1
Food: 4
Service: 1
I ordered a honey butter chicken biscuit and the chicken is different and doesn't taste the same. The sandwich was cold and my fries were cold and hard.
Atmosphere: 1
Food: 1
Service: 3
DON'T get your food from this location, there are many Wendy locations around. This location consistently serves staled and burned food. I bowl in a league at Astros Lane behind this Wendy's, and many of us have the same experience and never buy from this location.
Atmosphere: 1
Food: 1
Service: 1
Terrible service and food cold!!!
Atmosphere: 1
Food: 1
Service: 1
I have been to this location multiple times around 910-920 am and half the time I wait 15 mins and leave after to one answering
Atmosphere: 3
Food: 5
Service: 1
JESUS LOVES YOU ❤️ ❤️❤️ SEEK
Food: 3
Service: 3
JESUS LOVES YOU ❤️ ❤️❤️ SEEK
Food: 3
Service: 3
Restaurantji Recommends
My girlfriends and I were stopping in for a quick meal before heading to our escape room and the lady at the front counter was anything but polite. The manager who I talked to about this behavior by the name of Jazmine was unpleasant aswell. We asked for fresh fries and nuggets but received cold nuggets with which we asked for new ones. When we asked she gave us nothing but attitude. Please do not go to this location the manager nor staff do not care how they treat you.
The Madison heights Wendy’s were so abysmal I had stopped going, and Wendy’s is my fave fast food!
The lunch crew today however were very polite professional and quick!
Atmosphere: 3
Food: 5
Service: 5
This is the most terrible Wendy’s in Michigan by far. Service is the worse. Food is the worse. Never opens on time at all. They won’t even take your order because they are under staffed.
Atmosphere: 1
Food: 1
Service: 1
BEEARE THEY DONT CARE ABOUT THEIR CUSTOMERS EVEN THE MANAGER NOT NO GOOD SHE NOT EVEN TRYING TO HELP THE CUSTOMER THATS SPENDING MONEY IN THE ESTABLISHMENT! THEY ARE COOKING IN OLD GREASE AND WHEN YOU ASK FOR FOOD FRESH THEY WONT LISTEN. WE DESERVE BETTER AS HARD WORKING PEOPLE THAT JUST WANT A DECENT MEAL EVERY ONCE IN AWHILE! DO BETTER WENDYS!
Atmosphere: 1
Food: 1
Service: 1
Came at 8 am May 24th two hours after open all doors locked and no answer at drive through after placing a mobile order with cars in the parking lot, someone getting paid and doing genuinely nothing, curious as to how this location is still open.
Atmosphere: 1
Food: 1
Service: 1
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