Papa Murphy's | Take 'N' Bake Pizza

My wife and my daughter called in and order from Florence, Oregon Papa Murphy’s. It took him 35 minutes to get there. Their pizza was not done. They say it would take another 25 to 40 minutes. They did not apologize. They didn’t act like they cared. So I will not recommend the Florence Papa Murphy’s. Thank you for listening.

🙂‍↔️They need to fix their Gift Card system on their Website

Regarding Oak Harbor, WA store: They put Parmesan cheese on my pizza, I did not order Parmesan. My husband and son are allergic to Parmesan, specifically tyramine, it causes vomiting and migraines. After driving 10 miles home, I saw the Parmesan on the pizza. I called to ask them to fix it, and I asked for compensation for driving back to the store, for my gas and time, thinking maybe a $10 gift card or store credit for the 20 mile round trip. The person on the phone said yes she would work it out. When I arrived back at the store, the supervisor (who is a teenager) said that since they fixed my pizza “we are even” and I said no, because I shouldn’t have to be out 40 minutes and gas $ due to their mistake. She said no, so I got upset and said I would file a complaint on Facebook/google and she laughed at me and said “go ahead, it’s just Facebook” and slammed the window in my face. Then, when I arrived home the second time I noticed the cinnamon wheel that I purchased was expired by one day. When I called to get a refund, Amanda (the teenage supervisor) told me she could not refund me by phone. However I refuse to spend another 40 minutes plus gas $ for the 20 mile round trip to get a refund I am owed. I tried working with the store to correct their errors, however they were rude and didn’t fix the problems. It’s a shame because I’ve been a customer there for decades. It’s gone way downhill since corporate took over. This young woman “supervisor” needs some serious retraining on how to treat customers.

Could improve on the pizza quality. I ordered 9/29/2025 the pizza quality was super disappointing the crust has little to no flavor. The garlic rolls disappointing and lack luster. I ordered a pan pizza 🍕 and was so disappointed on the quality & the taste. I used to like to order Papa Murphy's pizza, but it seems like they've really started skipping & cutting corners etc on food quality & sizing. I mean seriously 6.99 for 6 garlic roll knot Twisties that are sub par in taste & size & number of product. my order came out to 50 bux it was barely worth it for what I ordered 3 pizzas 🍕 barely worth the quality. I also see they don't offer the stuffed pizzas online or on the menu no more. I was totally disappointed 😞.

Well, the online ordering platform didn't tell me there was a BOGO special until after I ordered and paid for the pizza. I won't be using their online ordering anymore, and as it's in the next town over, I won't be going there again anytime soon. Darn, they could've had a happy, repeat customer.

I use to love this place Tonight we ordered a family Hawaiian pizza and it literally only had 10 pieces of Canadian bacon on the entire pizza. Some of the pieces cut did not even have any Canadian bacon on them. What a shame and what a rip off! If you don’t want to add any toppings to your pizza then don’t offer any toppings! Or at this point just shut the place down! When you order a pizza that has toppings then that is what you expect to get. Not some where is not even enough to get it on every slice you cut. Ridiculous!! Monroe, Wa.

Super easy to order ahead through app. Pizza and salad were perfect!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads, Chicken Bacon Artichoke Keto Friendly

GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!

there pizzas used to b so good now the pepperoni is so thin and the sausage is not the big chunks it's tiny little pieces u can't even taste it I ask why they changed it he said it's more cost effective don't think I'll be buying pizzas form there anymore sad

GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!

how in the holy hell are you still in business? $23 for a *medium* gluten free pizza with only 3 toppings?!?!?! I'm taking my money to MOD for a *medium* gluten free pizza with UNLIMITED toppings for less than $15. GTFO 🤬

Pizzas are yummy & the Wilmington employees are kind.

Parking: Convenient location

Atmosphere: 4

Food: 4

Service: 4

Friendly staff when you go in and everything is so fresh. Love the taste of the pizza.

Atmosphere: 5

Food: 5

Service: 5

Always fast and friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Herb Chicken Mediterranean, Cowboy