Got home and realized we were short 1 meal that we ordered and PAID for and called the business just to be told by the RUDE woman that owns the place that she was sure she put 6 meals in bags. Well there was only 5 because 2 people are sharing a meal!!! Good thing the food is pretty decent because that lady has been RUDE since the day the place opened. While I'm here might as well say how disappointing that they refuse to open the dining room back up. P.s. when the 2 kids who are now young adults work they are the nicest people... definitely didn't get that from their mom!!!!!!
Update: Owner response was a bunch of crap!!!! Sorry for the issue with my order.... no we will make it right.... no I'll just keep your money for food we did not give you. Sounds about right for that lady!!!!! NOT SURPRISED!!!!!
Atmosphere: 1
Food: 4
Service: 1
Alicia B
After working in the Asian restaurant business for years when I was a young pup, I can tell you my Mongolian Beef was tasty and flavorful. Meal was hot and on time; however, I asked about hot mustard and sauce for my egg rolls. The gentleman mentioned there was duck sauce, which I believe is typically brown in color and not a sweet-and-sour dipping sauce for my roll. I didn’t receive any sauce for dipping and am still unsure if they even have it. Guess I don’t know how to articulate sauce for my rolls—or they just don’t have any. I would order from them again, but not egg rolls… or possibly anything with sweet and sour.
Food: 5
Service: 5
Katie Burton
Best food ever!! I love this place! I love the owner and her son! Great people!
Atmosphere: 5
Food: 5
Service: 5
Jes
Always tasty food and polite service.
Atmosphere: 4
Food: 5
Service: 5
Liberty Moore
Absolutely love the food at Jade Garden. They always take such good care of us. Been coming here for over 22 years.
Brenda Schiesser
We have always loved this restaurant and the people who own/run it. The food quality is always good but tonight we are questioning our decision to do take out. My husband had General Chicken and got one bite that had a sharp bone in it that he didn't feel until he swallowed. He then found more bones. This is so dangerous and we are hoping that there are no issues from the swallowed bone. I now have to check the chicken in my food. I'm not saying we won't order again but.........I guess it depends on if we have to go to the ER later tonight. Please do better.
Yzzy Gonzalez
I nuked my house because a roach crawled out of my takeout bag. DO NOT GO HERE. I cannot imagine how bad their kitchen is for it to be in my BAG.
kourtney Lux
I’m not sure why this place has a low rating. We tried it for the first time and the food was great! Fresh and good quality, big portions. This will be our go-to for Chinese food from here out. Loved it! My only complaint would be that we didn’t get any fortune cookies, but we also didn’t ask for any so that could be a my fault.
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Steam or Fried Dumpling
Damian Swegles
Amazing Customer Service ?
Atmosphere: 5
Food: 5
Service: 5
gerald anglin
Used to be a fan of this place had metal in my food today looked like it was from a scrubbing pad. No refund issued because I did not bring food back. I don't live in marshall so the extra trip wasn't really worth it. But the service was trash.
I've written a review for them before. We used to live in Marshall and were so spoiled. Nobody makes lo mein or garlic chicken like they do. Love their egg drop andxwonton soup. We live in vicksburg now and every time we are in the area we get it to take back to vicksburg. So good. So comforting!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Anderson (Jumperjla)
They only do takeout only, hope they can get more staff, would love to visit the place when dine in is available. Great food, and hearty portions for the price, would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Greg Wade
I've always enjoyed Jade Garden's food. I wish they would bring back dine-in!
Abe L
Has huge dining room, take out only.Chinese ppl in marshall must think customers want to be like homeless people and eat in their cars when traveling. I am not doing this. Thats how messes are made.You have a big dining room.Stop being lazy. Let it be used for travelers.Do better.
Got home and realized we were short 1 meal that we ordered and PAID for and called the business just to be told by the RUDE woman that owns the place that she was sure she put 6 meals in bags. Well there was only 5 because 2 people are sharing a meal!!! Good thing the food is pretty decent because that lady has been RUDE since the day the place opened. While I'm here might as well say how disappointing that they refuse to open the dining room back up. P.s. when the 2 kids who are now young adults work they are the nicest people... definitely didn't get that from their mom!!!!!!
Update: Owner response was a bunch of crap!!!! Sorry for the issue with my order.... no we will make it right.... no I'll just keep your money for food we did not give you. Sounds about right for that lady!!!!! NOT SURPRISED!!!!!
Atmosphere: 1
Food: 4
Service: 1
After working in the Asian restaurant business for years when I was a young pup, I can tell you my Mongolian Beef was tasty and flavorful. Meal was hot and on time; however, I asked about hot mustard and sauce for my egg rolls. The gentleman mentioned there was duck sauce, which I believe is typically brown in color and not a sweet-and-sour dipping sauce for my roll. I didn’t receive any sauce for dipping and am still unsure if they even have it. Guess I don’t know how to articulate sauce for my rolls—or they just don’t have any. I would order from them again, but not egg rolls… or possibly anything with sweet and sour.
Food: 5
Service: 5
Best food ever!! I love this place! I love the owner and her son! Great people!
Atmosphere: 5
Food: 5
Service: 5
Always tasty food and polite service.
Atmosphere: 4
Food: 5
Service: 5
Absolutely love the food at Jade Garden. They always take such good care of us. Been coming here for over 22 years.
We have always loved this restaurant and the people who own/run it. The food quality is always good but tonight we are questioning our decision to do take out. My husband had General Chicken and got one bite that had a sharp bone in it that he didn't feel until he swallowed. He then found more bones. This is so dangerous and we are hoping that there are no issues from the swallowed bone. I now have to check the chicken in my food. I'm not saying we won't order again but.........I guess it depends on if we have to go to the ER later tonight. Please do better.
I nuked my house because a roach crawled out of my takeout bag. DO NOT GO HERE. I cannot imagine how bad their kitchen is for it to be in my BAG.
I’m not sure why this place has a low rating. We tried it for the first time and the food was great! Fresh and good quality, big portions. This will be our go-to for Chinese food from here out. Loved it! My only complaint would be that we didn’t get any fortune cookies, but we also didn’t ask for any so that could be a my fault.
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Steam or Fried Dumpling
Amazing Customer Service ?
Atmosphere: 5
Food: 5
Service: 5
Used to be a fan of this place had metal in my food today looked like it was from a scrubbing pad. No refund issued because I did not bring food back. I don't live in marshall so the extra trip wasn't really worth it. But the service was trash.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've written a review for them before. We used to live in Marshall and were so spoiled. Nobody makes lo mein or garlic chicken like they do. Love their egg drop andxwonton soup. We live in vicksburg now and every time we are in the area we get it to take back to vicksburg. So good. So comforting!
Atmosphere: 5
Food: 5
Service: 5
They only do takeout only, hope they can get more staff, would love to visit the place when dine in is available. Great food, and hearty portions for the price, would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
I've always enjoyed Jade Garden's food. I wish they would bring back dine-in!
Has huge dining room, take out only.Chinese ppl in marshall must think customers want to be like homeless people and eat in their cars when traveling. I am not doing this. Thats how messes are made.You have a big dining room.Stop being lazy. Let it be used for travelers.Do better.
Atmosphere: 1
Service: 1
Excellent flavor.
Atmosphere: 3
Food: 5
Service: 5
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