Where to begin? We went to Main Street last night to celebrate a couple birthday dinners. We were sat in the back room, with the fan going full blast (middle of winter,) so we asked them to turn it off. It took 4 different times asking to get them to finally turn it off to make everyone stop freezing. The waitress was very friendly, and seemed to serve our table well. Looking through the menu, some of the prices are outrageous for what you get. So we order our food, and it all comes out, and my sister orders a wrap without chicken, as she doesn’t eat meat. She politely tells the waitress she found chicken in her wrap and would like to send it back. A couple minutes later, the manager comes to our table, she literally stands there with the wrap my sister sent back and picks through it with a fork, and very condescendingly says “there is no chicken in here my dear.” It was extremely unprofessional and rude. My sister says no there absolutely is chicken in it, we found pieces of it. The manager argues for a minute and takes the plate away. My sister then asks the waitress to cancel her wrap as she doesn’t want it remade, nervous as to what might happen to it. But a few minutes later the manager comes back with a new wrap (maybe) and hands it to her. My sister politely tells her she cancelled her order and no thank you, she didn’t want to eat it. And the manager with the same demeaning tone as before asks why she won’t just eat it. And I finally speak up and tell her she just doesn’t feel comfortable eating it after everything. And it made my sister so embarrassed and upset the way she was spoken to, she left the restaurant crying. On top of all that, half the food was barely edible (raw bacon, chicken strips with no meat, frozen French bread pizza for kids, and crab meat pizza without the crab meat just to name a few). But no one was about to send back their food after all that. It was not the birthday celebration we had hoped for. Everyone’s evening was ruined. And it’s appalling how unprofessional the “manager” of an establishment could act. Considering the food, and the service, we will absolutely NOT be returning. And we will be making sure all friends and family avoid the disappointment as well.
john hall
Great soup/salad and sandwich lunch deal! Roast beef was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich, Burger, Salad
Edsthe1
Great food! We've only been few times..but great service from the staff and good pricing on the food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef w Mashed Gravy & Green Beans, French Dip, Salad
Brian Dial
Been there 4 time recently. I go back cause the food is good
Atmosphere: 5
Food: 5
Service: 5
Scott Richcreek
Would have gave 5 star... but food was a little slow getting out. Everything was awesome... server was beyond great!!!! Food was excellent. They were very busy that evening.
Atmosphere: 5
Food: 5
Service: 4
D Bazman
Staff is amazing. Rylan one of the servers, should be management. He knows what he is doing and makes sure the customer is completely satisfied.
Parking: On busy nights parking is impossible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef w Mashed Gravy & Green Beans, Sunrise Burger, French Dip, Burger, Blackened Chicken Pasta Perch Basket
Natasa Paunic
On our road trip we stopped by to grab something to eat. We made an excellent choice. The pub has huge menu. Everything was great, food, service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Carol Reynolds
Good October fest
Atmosphere: 3
Food: 5
Service: 5
Jim Springstead
Waited for 30 minutes and were ignored…. So we went to Papa John’s next door
The food is the greatest. We drive miles to get there and it has never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef w Mashed Gravy & Green Beans, Quesadilla, Club Sandwich, Pub Nachos Supreme, Steak, Onion Rings, French Dip, Wrap, Burger, Salad, Potato Skins, Perch Basket
Linda Helder
First time visitor! Great atmosphere and bar service. Definitely will be back to experience their large menu which offers smaller portions for a smaller appetite.
Atmosphere: 5
Service: 5
Robert Barrett
Had dinner with our 10 year old granddaughter. Food was good, hot and filling. A busy night (Saturday), so service was a little slower than usual. Darrell? kept in touch, and we understood his dilemma!
Kid-friendliness: Kids menu with games and excellent food choices!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger, Salad
steven fazer
BUYER BEWARE!!! If you are looking to have a horrible family experience this is the place for you.
It was my daughters first day of preschool so we wanted to take out to lunch to celebrate as she was very excited. It's also my birthday today so it was another reason to celebrate. We ordered a kids mac and cheese and kids cheese pizza for our kids then ordered a sandwich (12.99) and pretzel bites (9.99) for my wife and I. Kids eat free with the purchase of an adult meal of 6.99 or more. The mac and cheese came our extremely over cooked and dry. The cheese pizza was a frozen stouffers French bread which looked very disappointing to say the least. Especially when all the other pizzas look to be made to order, just w frozen crust which is usually fine. Both kids meals looked very unappealing and 4 or 5 bites into the mac and cheese my daughter threw up bc it was so dry it got stuck in her throat. After about 5 more minutes we asked for a box and the bill as we could see it just wasn't the greatest experience. The bill comes and as always the kids meals aren't free. We have the server fix it but still 1 kids meal won't be discounted bc they said we didnt order an entree. Even though the menu states meal not entree and we spent 9.99. The meal only has to be 6.99 to get a kids meal free. The manager comes over and tells us how they don't consider the pretzel bites a entree since it's on the appetizer menu but the promo just says adult meal. The manager doesn't want to budge on giving us the kids meal free. Finally she relents says they will discount the 2nd kids meal. I said ok but this will be our last time here bc we are sick of dealing with this nonsense over what a meal is when we spent well more than required. After that the manager gets very upset and yells at me "fine you know what I'll pay for the whole check and tip my server out." Then of all the things she could have said she chose the absolute worst thing and yelled "if you can't afford to go out to eat then stay home!"
As we were walking out she said all of this. I couldn't have been more insulted. I stopped and told her that I was insulted and I couldn't believe she was acting this way over verbiage on a menu when we spent well more than enough. She then said I needed to leave bc I was causing a scene and threatened to call the cops.
This couldn't have been a worse experience on my daughters first day of preschool and my birthday. What a disappointment and I'll never be returning to this location ever again. Save yourself some trouble and avoid this place like the plague. Luckily the kalamazoo location is a night and day difference in a positive way. People there couldn't be nicer and more accomadating, not to mention they are always aware of specials and when kids eat free.
Supposedly this main st let's kids eat free on Sundays and Monday but apparently mgmt doesn't tell their servers this at the mattawan location. I've never been to this location without having to have the kids meals taken off the bill every single time it's a day where kids eat free.
Sorry I was long winded but if this saves 1 person from an experience like this at mattawan main street then I'll have done my job.
Atmosphere: 1
Food: 1
Service: 1
Kim Smith
NEVER EAT AT MAIN ST. IN MATTAWAN We just had the worst meal ever. I ordered 1/2 fried chicken for $14.00 and received 3 small legs and a broken off rib cage from a chicken. The mashed potatoes were hard. Texas toast wasn’t grilled and the green beans were over cooked and mushy. VERY GROSS! Was still charged for the meal and I didn’t eat it. Our server was very attentive though.
Where to begin? We went to Main Street last night to celebrate a couple birthday dinners. We were sat in the back room, with the fan going full blast (middle of winter,) so we asked them to turn it off. It took 4 different times asking to get them to finally turn it off to make everyone stop freezing. The waitress was very friendly, and seemed to serve our table well. Looking through the menu, some of the prices are outrageous for what you get. So we order our food, and it all comes out, and my sister orders a wrap without chicken, as she doesn’t eat meat. She politely tells the waitress she found chicken in her wrap and would like to send it back. A couple minutes later, the manager comes to our table, she literally stands there with the wrap my sister sent back and picks through it with a fork, and very condescendingly says “there is no chicken in here my dear.” It was extremely unprofessional and rude. My sister says no there absolutely is chicken in it, we found pieces of it. The manager argues for a minute and takes the plate away. My sister then asks the waitress to cancel her wrap as she doesn’t want it remade, nervous as to what might happen to it. But a few minutes later the manager comes back with a new wrap (maybe) and hands it to her. My sister politely tells her she cancelled her order and no thank you, she didn’t want to eat it. And the manager with the same demeaning tone as before asks why she won’t just eat it. And I finally speak up and tell her she just doesn’t feel comfortable eating it after everything. And it made my sister so embarrassed and upset the way she was spoken to, she left the restaurant crying. On top of all that, half the food was barely edible (raw bacon, chicken strips with no meat, frozen French bread pizza for kids, and crab meat pizza without the crab meat just to name a few). But no one was about to send back their food after all that. It was not the birthday celebration we had hoped for. Everyone’s evening was ruined. And it’s appalling how unprofessional the “manager” of an establishment could act. Considering the food, and the service, we will absolutely NOT be returning. And we will be making sure all friends and family avoid the disappointment as well.
Great soup/salad and sandwich lunch deal! Roast beef was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich, Burger, Salad
Great food! We've only been few times..but great service from the staff and good pricing on the food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef w Mashed Gravy & Green Beans, French Dip, Salad
Been there 4 time recently. I go back cause the food is good
Atmosphere: 5
Food: 5
Service: 5
Would have gave 5 star... but food was a little slow getting out. Everything was awesome... server was beyond great!!!! Food was excellent.
They were very busy that evening.
Atmosphere: 5
Food: 5
Service: 4
Staff is amazing. Rylan one of the servers, should be management. He knows what he is doing and makes sure the customer is completely satisfied.
Parking: On busy nights parking is impossible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef w Mashed Gravy & Green Beans, Sunrise Burger, French Dip, Burger, Blackened Chicken Pasta Perch Basket
On our road trip we stopped by to grab something to eat. We made an excellent choice. The pub has huge menu. Everything was great, food, service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Good October fest
Atmosphere: 3
Food: 5
Service: 5
Waited for 30 minutes and were ignored…. So we went to Papa John’s next door
Service: 1
Always love to visit
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is the greatest. We drive miles to get there and it has never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef w Mashed Gravy & Green Beans, Quesadilla, Club Sandwich, Pub Nachos Supreme, Steak, Onion Rings, French Dip, Wrap, Burger, Salad, Potato Skins, Perch Basket
First time visitor! Great atmosphere and bar service. Definitely will be back to experience their large menu which offers smaller portions for a smaller appetite.
Atmosphere: 5
Service: 5
Had dinner with our 10 year old granddaughter. Food was good, hot and filling. A busy night (Saturday), so service was a little slower than usual. Darrell? kept in touch, and we understood his dilemma!
Kid-friendliness: Kids menu with games and excellent food choices!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger, Salad
BUYER BEWARE!!! If you are looking to have a horrible family experience this is the place for you.
It was my daughters first day of preschool so we wanted to take out to lunch to celebrate as she was very excited. It's also my birthday today so it was another reason to celebrate. We ordered a kids mac and cheese and kids cheese pizza for our kids then ordered a sandwich (12.99) and pretzel bites (9.99) for my wife and I. Kids eat free with the purchase of an adult meal of 6.99 or more. The mac and cheese came our extremely over cooked and dry. The cheese pizza was a frozen stouffers French bread which looked very disappointing to say the least. Especially when all the other pizzas look to be made to order, just w frozen crust which is usually fine. Both kids meals looked very unappealing and 4 or 5 bites into the mac and cheese my daughter threw up bc it was so dry it got stuck in her throat.
After about 5 more minutes we asked for a box and the bill as we could see it just wasn't the greatest experience. The bill comes and as always the kids meals aren't free. We have the server fix it but still 1 kids meal won't be discounted bc they said we didnt order an entree. Even though the menu states meal not entree and we spent 9.99. The meal only has to be 6.99 to get a kids meal free. The manager comes over and tells us how they don't consider the pretzel bites a entree since it's on the appetizer menu but the promo just says adult meal. The manager doesn't want to budge on giving us the kids meal free. Finally she relents says they will discount the 2nd kids meal. I said ok but this will be our last time here bc we are sick of dealing with this nonsense over what a meal is when we spent well more than required. After that the manager gets very upset and yells at me "fine you know what I'll pay for the whole check and tip my server out." Then of all the things she could have said she chose the absolute worst thing and yelled "if you can't afford to go out to eat then stay home!"
As we were walking out she said all of this. I couldn't have been more insulted. I stopped and told her that I was insulted and I couldn't believe she was acting this way over verbiage on a menu when we spent well more than enough. She then said I needed to leave bc I was causing a scene and threatened to call the cops.
This couldn't have been a worse experience on my daughters first day of preschool and my birthday. What a disappointment and I'll never be returning to this location ever again. Save yourself some trouble and avoid this place like the plague. Luckily the kalamazoo location is a night and day difference in a positive way. People there couldn't be nicer and more accomadating, not to mention they are always aware of specials and when kids eat free.
Supposedly this main st let's kids eat free on Sundays and Monday but apparently mgmt doesn't tell their servers this at the mattawan location. I've never been to this location without having to have the kids meals taken off the bill every single time it's a day where kids eat free.
Sorry I was long winded but if this saves 1 person from an experience like this at mattawan main street then I'll have done my job.
Atmosphere: 1
Food: 1
Service: 1
NEVER EAT AT MAIN ST. IN MATTAWAN
We just had the worst meal ever. I ordered 1/2 fried chicken for $14.00 and received 3 small legs and a broken off rib cage from a chicken. The mashed potatoes were hard. Texas toast wasn’t grilled and the green beans were over cooked and mushy. VERY GROSS! Was still charged for the meal and I didn’t eat it. Our server was very attentive though.
Atmosphere: 2
Food: 1
Service: 3
Loading...