They never have anything right here. Last time they couldn't accept a 10 dollar bill from me for me orange juice cuz they didn't have change. Today was my 2nd n last time coming here n I love subway. But today again they only accepted exact change or card n all I had was a 20 n my total was 14 bucks n some change n he said he didn't have change. I said well just give yourself a tip with the change. Cuz they had already made my sandwich so yea. It seems like they should also tell the customers about them not having change when the customer walks n cuz some people don't read the signs. The thing is if they didn't have change how is he gonna get his tip out from me at the end of the night? I could have gotten more cookies,bit I didn't I was being genuine. But yea this has happened each time ive been here n I haven't been here since may so it must always go on. Lol
Atmosphere: 5
Food: 2
Service: 1
Paul VanDam
I was very happy with the service
Atmosphere: 4
Food: 4
Service: 4
Keith Gasper
No complaints about the workers. I did not buy anything because every sub on the menu was $2-$3 more than all of the other subways. Subway is convenient, not high end. I don't need anything that bad.
Eric Gleason
I just have to say great food , friendly service but why the switch to trash Pepsi? I feel like I just officially ended a long relationship with subway.
Laurel
This is one of the best subway locations I have been to in the Kalamazoo/portage/mattawan area due to the kind and hardworking staff. I wish I had her name, but she is fantastic and wanted to give her credit for being so awesome!
Fred Bernard
Poor customer service. Ran by a bunch of high schoolers who don’t even care. Prices are way higher here at this location than any other subway and the food quality is below mediocre. I drive an extra 15 minutes to go to the portage locations just so I don’t have to go here.
Karissa Lehman
Gone downhill since new owners. Haven’t heard much good things about them anymore and personally haven’t had any positive experiences lately
Carl Allgood
Best Subway in Orlando Florida Food, service, and cleanliness is great😎😎
Tim Carra
The prices here (and ultimately everywhere) have gone a little nuts. I wanted a 6 inch chicken and bacon sub. Because I wanted the strips it had to be rang separately from the bacon. 9.00 dollars for a six inch? That's ridiculous. I also ordered a pepperoni pizza. These used to be maybe 5 dollars. 7.50 now and toppings are extra... They don't have the shredded mozzarella anymore as well. Also, everytime I order, I ask for a little bit of sauce or even go as far as to ask for one line.. EVERYTIME its drowned with sauce. I am polite and deal with it, but I don't understand how hard it is to make one line of sauce.. The employees seem to have nice attitudes. All in all I ordered a six inch, one six inch meal and a pizza. 25.00 for that little food is not ideal. The bathroom appears to need a paint job as well. It was run down with peeling paint.
K.R.E.
Ordered a combo online only for the worker to tell me I didn't when I had already paid and was just doing take out. Double charged me for my chips and drink and then I get home and my food is made incorrectly as well. The employee was clearly high and could care less. Thanks for the $27 bag of doritos
Ordered ahead, showed up later than my estimated time, restraunt was empty except for 1 customer ahead of me. They hadn’t even started my sub with my order in for over 20 mins.
They also tried to tell the customer in front of me that he had his own order wrong, when they forgot toppings. They eventually re-read his order and corrected it but this is the constant experience at this subway for the past 12 months. I’m no longer going to be a customer here. I hope this location closes or gets bought by an owner that actually cares again.
Sometimes the employees barely speak English and are listening to music in earbuds at the same time, mumbling.
And my food, the Baja chipotle sauce was non-existent on my sub, and the little bit the woman did put on my sub, made sure to get it on the outside of the bread instead of inside.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Subway Club
JON H.
The two ladies who were working were very efficient and got people through quickly.
Atmosphere: 5
Food: 5
Service: 5
Mya Shae
All of the veggies in the bins had frost and them and looked like they would give you food poisoning after eating them. $15 for 2 6in sandwiches with no drinks and no sides. Too expensive for what you get, the quality is NOT there at all
Atmosphere: 1
Food: 1
Service: 1
Tom Bolhuis
We ordered two online orders and picked them up and drove back home 10 minutes away. Not a single thing was made correctly. Examples to list a few are as follows. Pizza not cut at all, no lettuce on two subs, one sub was so messy a fork would have had to be made, not a single one was toasted as it clearly states on the order. My son and I returned to the location and informed them they need to make these orders again but, correct this time. They argued from the beginning from the beginning toasted all the way to no lettuce. Anyway, the rudely remade our order and forgot lettuce again so I mentioned it. He threw some in a bowl. I requested cookies for my inconvenience of having to come from Lawton. His reply was maybe you should go to Subway in Lawton. I told him there isn’t one there. He argued the point that Lawton has a Subway! I told him to drive to Lawton and find a Subway. He told me well I don’t need to because I don’t live there. His attitude this whole time was horrible. He along with his coworker was laughing by now which did upset me. I asked for the managers name so I could call tomorrow and he refused to give it to me. He would not give our receipts back either. Luckily we made these orders online for records. This is uncalled for and hopefully someone will call me back to discuss it with me.To make two entire orders work is bad but, the attitude received when we came back was very poor and should be addressed. If the manager was there I am sure the handling would have been totally differently.
They never have anything right here. Last time they couldn't accept a 10 dollar bill from me for me orange juice cuz they didn't have change. Today was my 2nd n last time coming here n I love subway. But today again they only accepted exact change or card n all I had was a 20 n my total was 14 bucks n some change n he said he didn't have change. I said well just give yourself a tip with the change. Cuz they had already made my sandwich so yea. It seems like they should also tell the customers about them not having change when the customer walks n cuz some people don't read the signs. The thing is if they didn't have change how is he gonna get his tip out from me at the end of the night? I could have gotten more cookies,bit I didn't I was being genuine. But yea this has happened each time ive been here n I haven't been here since may so it must always go on. Lol
Atmosphere: 5
Food: 2
Service: 1
I was very happy with the service
Atmosphere: 4
Food: 4
Service: 4
No complaints about the workers. I did not buy anything because every sub on the menu was $2-$3 more than all of the other subways. Subway is convenient, not high end. I don't need anything that bad.
I just have to say great food , friendly service but why the switch to trash Pepsi? I feel like I just officially ended a long relationship with subway.
This is one of the best subway locations I have been to in the Kalamazoo/portage/mattawan area due to the kind and hardworking staff. I wish I had her name, but she is fantastic and wanted to give her credit for being so awesome!
Poor customer service. Ran by a bunch of high schoolers who don’t even care. Prices are way higher here at this location than any other subway and the food quality is below mediocre. I drive an extra 15 minutes to go to the portage locations just so I don’t have to go here.
Gone downhill since new owners. Haven’t heard much good things about them anymore and personally haven’t had any positive experiences lately
Best Subway in Orlando Florida
Food, service, and cleanliness is great😎😎
The prices here (and ultimately everywhere) have gone a little nuts. I wanted a 6 inch chicken and bacon sub. Because I wanted the strips it had to be rang separately from the bacon. 9.00 dollars for a six inch? That's ridiculous. I also ordered a pepperoni pizza. These used to be maybe 5 dollars. 7.50 now and toppings are extra...
They don't have the shredded mozzarella anymore as well.
Also, everytime I order, I ask for a little bit of sauce or even go as far as to ask for one line.. EVERYTIME its drowned with sauce. I am polite and deal with it, but I don't understand how hard it is to make one line of sauce..
The employees seem to have nice attitudes.
All in all I ordered a six inch, one six inch meal and a pizza. 25.00 for that little food is not ideal.
The bathroom appears to need a paint job as well. It was run down with peeling paint.
Ordered a combo online only for the worker to tell me I didn't when I had already paid and was just doing take out. Double charged me for my chips and drink and then I get home and my food is made incorrectly as well. The employee was clearly high and could care less. Thanks for the $27 bag of doritos
Restaurantji Recommends
Ordered ahead, showed up later than my estimated time, restraunt was empty except for 1 customer ahead of me. They hadn’t even started my sub with my order in for over 20 mins.
They also tried to tell the customer in front of me that he had his own order wrong, when they forgot toppings. They eventually re-read his order and corrected it but this is the constant experience at this subway for the past 12 months.
I’m no longer going to be a customer here. I hope this location closes or gets bought by an owner that actually cares again.
Sometimes the employees barely speak English and are listening to music in earbuds at the same time, mumbling.
And my food, the Baja chipotle sauce was non-existent on my sub, and the little bit the woman did put on my sub, made sure to get it on the outside of the bread instead of inside.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Subway Club
The two ladies who were working were very efficient and got people through quickly.
Atmosphere: 5
Food: 5
Service: 5
All of the veggies in the bins had frost and them and looked like they would give you food poisoning after eating them. $15 for 2 6in sandwiches with no drinks and no sides. Too expensive for what you get, the quality is NOT there at all
Atmosphere: 1
Food: 1
Service: 1
We ordered two online orders and picked them up and drove back home 10 minutes away. Not a single thing was made correctly. Examples to list a few are as follows. Pizza not cut at all, no lettuce on two subs, one sub was so messy a fork would have had to be made, not a single one was toasted as it clearly states on the order. My son and I returned to the location and informed them they need to make these orders again but, correct this time. They argued from the beginning from the beginning toasted all the way to no lettuce. Anyway, the rudely remade our order and forgot lettuce again so I mentioned it. He threw some in a bowl. I requested cookies for my inconvenience of having to come from Lawton. His reply was maybe you should go to Subway in Lawton. I told him there isn’t one there. He argued the point that Lawton has a Subway! I told him to drive to Lawton and find a Subway. He told me well I don’t need to because I don’t live there. His attitude this whole time was horrible. He along with his coworker was laughing by now which did upset me. I asked for the managers name so I could call tomorrow and he refused to give it to me. He would not give our receipts back either. Luckily we made these orders online for records. This is uncalled for and hopefully someone will call me back to discuss it with me.To make two entire orders work is bad but, the attitude received when we came back was very poor and should be addressed. If the manager was there I am sure the handling would have been totally differently.
Atmosphere: 4
Food: 4
Service: 1
How do you run out of napkins at 5
Atmosphere: 3
Food: 3
Service: 2
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