Unfortunately, leaving a bad review due to customer service and how the owner handled our situation. We had been here multiple times for dinner, and sadly, will never return. We waited 30 min to even be acknowledged by a waitress, and then waited over an hour for our bill. We tried flagging people down to get our bill and the staff never acknowledged us. At this time we had to leave due to our work schedules. Before we could even call our go back in to pay our bill the next day, the owner had stalked my husband on social media and called, leaving a voicemail to call back. When we called back, we were told how unfair it was to walk out on our bill. We explained what had happened and we intended on paying our bill. We paid our bill and never received an apology, but was told they don’t have a crystal ball to predict how busy they would be. By far the poorest customer service we’ve ever had at a restaurant.
Service: 1
Phil Clapp
Bar service awesomeTable service
Atmosphere: 5
Food: 5
Service: 3
Autumn Vanasse
Some of the best smoked ribs and beef brisket in the state of Michigan!!!! Generous helpings with reasonable prices!
Atmosphere: 5
Food: 5
Service: 5
Sharon Johnson
Tasty food, good size portions, and great prices. Service was also prompt and nice. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Perch Dinner
Jec
Let's just say on behalf of the whole community around cheers and cowboy up please sell it to somebody younger so that way phones get answered at cheers ( I have called every day for 2 weeks straight between 5 and 7:00 never gets answered) when Google says you're open. Then maybe we'll get some music in cowboy up that is from this century. Everybody around Mendon doesn't know how this place is still open nobody is ever there on Friday or Saturday nights except a few old people. This place will probably start being profitable when they sell or it goes to new owners.Sincerely whole county
Atmosphere: 1
Food: 2
Service: 1
Daiv Barnhardt
One of the last great salad bars left in S.W. Michigan.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad
Rick Hartzell
16 ounce sirloin was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Margaret Miller
The food is always great and they have an awesome soup and salad bar.
Food was unseasoned and very bland. Took an excessive amount of time for the waitress to bring drinks/refills.
Atmosphere: 3
Food: 1
Service: 2
Frank Racette
Good food good people
Atmosphere: 5
Food: 5
Service: 5
Kapt. Krunch
I'm not one for leaving bad reviews but... I have the smoked brisket and pulled pork. You couldn't convince me either were ever smoked. The only reason I gave it 2 stars is that you get a lot of food for the price, but prepare to be disappointed with how it tastes.
Atmosphere: 3
Food: 1
Service: 3
Karen Tresler
Hidden gem. The best prime rib I have ever had. The walleye is just as excellent ?
Robert Rasbaugh
The service sucked, we only saw our waitress once, she asked what we wanted to drink and never came back, we were there for 40
Unfortunately, leaving a bad review due to customer service and how the owner handled our situation. We had been here multiple times for dinner, and sadly, will never return. We waited 30 min to even be acknowledged by a waitress, and then waited over an hour for our bill. We tried flagging people down to get our bill and the staff never acknowledged us. At this time we had to leave due to our work schedules. Before we could even call our go back in to pay our bill the next day, the owner had stalked my husband on social media and called, leaving a voicemail to call back. When we called back, we were told how unfair it was to walk out on our bill. We explained what had happened and we intended on paying our bill. We paid our bill and never received an apology, but was told they don’t have a crystal ball to predict how busy they would be. By far the poorest customer service we’ve ever had at a restaurant.
Service: 1
Bar service awesomeTable service
Atmosphere: 5
Food: 5
Service: 3
Some of the best smoked ribs and beef brisket in the state of Michigan!!!! Generous helpings with reasonable prices!
Atmosphere: 5
Food: 5
Service: 5
Tasty food, good size portions, and great prices. Service was also prompt and nice. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Perch Dinner
Let's just say on behalf of the whole community around cheers and cowboy up please sell it to somebody younger so that way phones get answered at cheers ( I have called every day for 2 weeks straight between 5 and 7:00 never gets answered) when Google says you're open. Then maybe we'll get some music in cowboy up that is from this century. Everybody around Mendon doesn't know how this place is still open nobody is ever there on Friday or Saturday nights except a few old people. This place will probably start being profitable when they sell or it goes to new owners.Sincerely whole county
Atmosphere: 1
Food: 2
Service: 1
One of the last great salad bars left in S.W. Michigan.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad
16 ounce sirloin was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
The food is always great and they have an awesome soup and salad bar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: St Louis Style Ribs
Always a great experience, great food and
Atmosphere: 5
Food: 5
Service: 5
Great BBQ, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was unseasoned and very bland. Took an excessive amount of time for the waitress to bring drinks/refills.
Atmosphere: 3
Food: 1
Service: 2
Good food good people
Atmosphere: 5
Food: 5
Service: 5
I'm not one for leaving bad reviews but... I have the smoked brisket and pulled pork. You couldn't convince me either were ever smoked. The only reason I gave it 2 stars is that you get a lot of food for the price, but prepare to be disappointed with how it tastes.
Atmosphere: 3
Food: 1
Service: 3
Hidden gem. The best prime rib I have ever had. The walleye is just as excellent ?
The service sucked, we only saw our waitress once, she asked what we wanted to drink and never came back, we were there for 40
Atmosphere: 1
Food: 1
Service: 1