Chili's Grill & Bar
5055 Marsh Rd, Okemos
(517) 347-7188
Recent Reviews
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After delivering our appetizer and drinks, our waiter forgot about us. I'll allow he was new, but it was frustrating watching customers who came in after us being served their entrees. So, after 40 minutes or so, we paid for our Texas Cheese Fries, Blackberry Ice Teas and left. I don't think a single person noticed.
Me and my wife had a great time, sitting front and center at the bar. Watching four different games on four different TV's The food & the drinks where delicious 😋🤤👍🏾💯👌🏾🤌🏾
Party of 6; we were seated rather quickly given how busy it was (Prom night). We waited 20 minutes to even be greeted once we were sat and this was after we asked if we had a waitress or not. Waitress stated she did not know she had our table. We were ready to order at that point & did. Drinks were brought over and plopped on the end of the table versus being dispersed. Food arrived approximately 40 minutes later; 2 of 6 orders were wrong & again, brought by someone who was not our waitress. I eat out quite often and do not complain much as my daughter works in the service industry and I know how rude folks can be sometimes so I want to be clear that despite the terrible service, we remained respectful. I did eventually speak with a manager and he made things right. The food was good once we received it however the service was subpar at best.
Got in and sat down at a booth, ordered drinks, appetizer, and food. Wasn’t given straws or utensils after seated. Drinks came out instantly but appetizer took 18 minutes. Ran out of drinks and didn't get free refills until 7 minutes later. There was a side dish broken at our feet. And food didn’t even come out until 40 minutes after we were sat. Bad service but good food.
The food was amazing! Our waitress was not very punctual, causing a friend with a 45 minute time window to get her food to go and rush back to work. We weren't offered drink refills on our waters and had to request more water in the middle of our meal. Otherwise I enjoyed the atmosphere and food, being this was my first time visiting a Chili's.
I have nothing but good things to say about this place & the staff that works here! It was a busy Friday night, we came to eat dinner. All of a sudden my 6 year old daughter started choking on the cheese from a mozzarella stick. I kind of froze, didn’t know what to do, I got up & went over to her size of the table and started patting her back (probably the wrong thing to do..) and here comes a manager (I think his name was Napoleon) - I don’t even know where he came from, he wasn’t our server but he must have saw me panicking and trying to help my daughter & he rushed over to ask if she was okay. He was prepared to intervene if she needed the Heimlich. He got her water & stayed until she got it out & checked back a few minutes after making sure she was okay. Honestly the whole ordeal was scary but Napoleon handled the situation with so much grace & I’m forever grateful for his help! Oh yeah & the food was delicious! I got the Cajun pasta with chicken and shrimp & it did not disappoint!
I brought my boyfriend here to celebrate his graduation from MSU and we had a great time! We ordered a few drinks (the $6 margarita special was amazing), the triple dipper, and the fried chicken. Our server, Elizabeth, was incredible! Super sweet, attentive, and she seemed very on top of her section and orders. I would highly recommend her! Food was pretty good for a chain restaurant too. I would highly recommend The Big Mouth Bites because those little sliders were the best thing I’ve had in a while. All the drinks were great quality, size, and price!
Rodger was our server. He was very attentive. He slayed very hard and the food was very good. Would recommend!
Sat down for 20 minutes The server never once came to our table so we left.
5 Stars – If I could give more, I would!
My cousin and I came in for a casual dinner and ended up having one of the BEST experiences we’ve ever had at a Chili’s — all thanks to ROGER!! From the moment we sat down, he made us feel like we were regulars. He was warm, funny, super attentive, and honestly felt like a long-lost bestie.
Roger didn’t just bring food, he brought vibes.
He knew the menu like the back of his hand, gave amazing recommendations (the honey chipotle wings? 10/10!!), and somehow managed to be both professional and genuinely fun. By the time we left, we were already talking about coming back just to see him again.
Chili’s, give this man a raise, a bonus, and a crown — you’ve got a real gem on your team. Thank you, Roger, for making our night SO special. We’re fans for life! ✨👑
Restaurantji Recommends
The food was excellent, the service was awesome, it was worth the long wait to get in
Trent our waiter on 4/11/25 10:00 pm was Excellent and extremely attentive to our needs and requests. He checked ✔️ up on us every few minutes for drink refills and any needs. Our food service was fast and he was helpful with the menu and joining the rewards program 😀
Food took a while to come out.
very hostile environment and rude host.
My second time ordering take out and wait is always ridiculous no matter how busy it is. This time I ser for a specific time and went in 5 min after that time and then had to wait 40 min after specific time. The food is usally great. Parking is is convenient for takeout.
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