Subway
3520 Okemos Rd Suite 3, Okemos
(517) 349-2550
Recent Reviews
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The website allows orders to be placed despite the availability of items ordered.
I ordered a steak sandwich only to arrive for pickup and find out they are all out of steak (which is frustrating anyway during regular dinner business hours) so then I have to quick come up with a substitution which is not really what I want and seems like a waste of time. The website even offers items they never regularly keep in stock anyway... ( In my case the garden salsa Sun Chips) .
Keep stocked or equip website to advise of items that are unavailable please!!
Atmosphere: 2
Food: 4
Service: 2
I used to love coming to this location until they changed ownership. Now they are severely understaffed. Should not have one employee running the store during lunch rush. The last four weeks they are out of half the menu and don’t post anything on the door so I waster ten-fifteen minutes of my lunch waiting for food they don’t even have. Managers are not present and are completely out of touch of how to staff and stock a location.
Atmosphere: 1
Service: 1
They closed the doors and locked them at 9:00pm the hours sign says open till 10 pm and there just walking around new we were standing at the door I highly do not recommend
Atmosphere: 1
Food: 1
Service: 1
I was one of two I there and it was 10 minutes, still no order and the person I front of me was 1 sandwich. I understand a little more why no one was in there!!
I went there and was served by an employee of the name Christopher Smith customer service was outstanding and the food was wonderful will be there again and thank you Christopher!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service and my order is always done well.
Atmosphere: 5
Food: 5
Service: 5
Chris and Vern are absolutely amazing and helpful. The food is terrible! Toasters don’t work. This could be a great spot if workers were provided with proper equipment to subways standards.
Atmosphere: 3
Food: 1
Service: 5
The guy in there today was great. We came in with about 10 people and he made all of our sandwiches fast, and was very nice and patient.
Atmosphere: 5
Food: 5
Service: 5
Service was awesome and friendly. Chris was great nice to come in and see someone so positive and happy.
Food: 5
Service: 5
Really enjoy coming to this location. The food is always fresh, the staff is always friendly and warm. I came in the other day with my kids and Chris helped us he has phenomenal customer service , and he was more than happy to accommodate my daughter when she asked him to cut her 6'inch into 3 sandwiches. Don't know how, but he made it work lol ✊🏽.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Chris is a very good employee he greeted me as soon as I walked in. And also we talked and had a conversation about sports when he was making my sub. He was very nice and kind. He made my experience very good. I'll definitely be going back to this subway again. Thanks again sir for being a good worker.
Atmosphere: 5
Food: 5
Service: 5
Chris has great customer service every time I go there!
Atmosphere: 5
Food: 5
Service: 5
Nice young lad made my sandwich. Chris was his name. Although the toaster was down so I couldn’t toast my sandwich I did enjoy how was able to explain it all to em
Amazing service! I got my favorite sandwich along with great conversation. The food is always delicious. I definitely recommend this store !
Atmosphere: 5
Food: 5
Service: 5
I used to order here often wasnt happy with the service and hygiene. Needless to say they are turning over a new leaf. I been very happy with the subs.
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