Absolutely rude and mean employees inside. My sister and I ordered DoorDash and spent $18 for our coffee and got the wrong drink. No big deal to us! I just wanted to get the right drink! When we called they took our name and said come whenever. When we got there to correct drink they had horrible attitude. She was questioning why my name is different from my sisters and I said I’m sorry I have a receipt and my sister could come in and prove it’s her. I needed to place another order and that annoyed them so much! They were rude about correcting the drink and we didn’t get a straw and she said that’s on the door dasher, that has nothing to do with us! I used to spend 15 to $20 a day here and always leave a 2 to 3$ tip when they had a nice staff. They seem very inconvenienced as soon as you get there now. I asked why they were having an attitude when it’s not my fault and it made them even more mad. I think that’s the last time me and my family will ever visit this location.
Atmosphere: 5
Food: 1
Service: 1
Kenneth Walburn
Friendly staff. This has to be the cleanest Biggby Coffee. Great location!
Melissa Kida
This Biggby is the slowest Biggby I’ve ever been to. I had high hope with the new ownership, but it fails me over and over. They take one order at a time. You cannot place your order at the intercom until the person at their window has their order. Exactly one order at a time. I had a line of 7 cars behind me when I decided to leave because there was exactly one person ahead of me at the window. I will go to the other one in town from now on. This one wastes time.
Service: 1
Travis Vanwinkle
Coffe is alright, nothing special. Best part is waiting fifteen minutes to get a simple drink.
Atmosphere: 3
Food: 3
Service: 1
Wear Under
Bad management. Not very understanding and overall not a owner or management i’d support.
Atmosphere: 1
Food: 2
Service: 1
Nick Gilles
Very interesting that you come through the drive through, and they ask you on a credit card purchase to select a tip amount. Not impressed with that. Drink was decent, service was alright.
Food: 4
Service: 3
Kimber Harless
The people here are always so friendly and helpful. I know I can go anytime with questions about anything and not have to fear sounding dumb to them.
Atmosphere: 5
Food: 5
Service: 5
Kimi “Kiwi”
When I drove up to the speaker to place an order and couldn't use it because I couldn't hear it, I wrote my order on my phone. Then, I arrived at the window before they read my order. The gentleman handed me a paper first, which confused me. This occurred before they discovered I was deaf, and I didn't react. I hadn't visited this establishment for three years. I was shocked and confused, and I will never return that place again.
Lisa tippett
The derive was friendly and fast. Great cold brew!
I have been to quite a few Biggby's and I've never been disappointed! By far my favorite coffee spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear, Teddy Bear
Joe Colon
It took way too long for the drive-thru service. It took over 20 minutes in line for a cup of coffee!
Service: 2
Chrissy C
She treated me like I didn't belong there, wasn't really helpful when I was ordering, more attentive to the people in front of me. And behind me, guess you shouldn't judge a book by its color. Cuz I won't be back. Should've went to Starbucks
Archit Harsh
My Go-to coffee place. We go there religiously after work. Drinks are great, service is exceptional and staff is great ( I know everyone there since I always get the same drink 😂) Overall my favorite coffee place in the town. Please visit if you haven't already. ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear
Cyle Cornish
Mobile pickup system is totally STUPID! What’s the point in ordering online if you have to pick it up at the drive thru and wait behind someone who has just placed their order at the drive thru? Very poor management.
Friendly and prompt!
Atmosphere: 5
Food: 5
Service: 5
Absolutely rude and mean employees inside. My sister and I ordered DoorDash and spent $18 for our coffee and got the wrong drink. No big deal to us! I just wanted to get the right drink! When we called they took our name and said come whenever. When we got there to correct drink they had horrible attitude. She was questioning why my name is different from my sisters and I said I’m sorry I have a receipt and my sister could come in and prove it’s her. I needed to place another order and that annoyed them so much! They were rude about correcting the drink and we didn’t get a straw and she said that’s on the door dasher, that has nothing to do with us! I used to spend 15 to $20 a day here and always leave a 2 to 3$ tip when they had a nice staff. They seem very inconvenienced as soon as you get there now. I asked why they were having an attitude when it’s not my fault and it made them even more mad. I think that’s the last time me and my family will ever visit this location.
Atmosphere: 5
Food: 1
Service: 1
Friendly staff. This has to be the cleanest Biggby Coffee. Great location!
This Biggby is the slowest Biggby I’ve ever been to. I had high hope with the new ownership, but it fails me over and over. They take one order at a time. You cannot place your order at the intercom until the person at their window has their order. Exactly one order at a time. I had a line of 7 cars behind me when I decided to leave because there was exactly one person ahead of me at the window. I will go to the other one in town from now on. This one wastes time.
Service: 1
Coffe is alright, nothing special. Best part is waiting fifteen minutes to get a simple drink.
Atmosphere: 3
Food: 3
Service: 1
Bad management. Not very understanding and overall not a owner or management i’d support.
Atmosphere: 1
Food: 2
Service: 1
Very interesting that you come through the drive through, and they ask you on a credit card purchase to select a tip amount. Not impressed with that. Drink was decent, service was alright.
Food: 4
Service: 3
The people here are always so friendly and helpful. I know I can go anytime with questions about anything and not have to fear sounding dumb to them.
Atmosphere: 5
Food: 5
Service: 5
When I drove up to the speaker to place an order and couldn't use it because I couldn't hear it, I wrote my order on my phone. Then, I arrived at the window before they read my order. The gentleman handed me a paper first, which confused me. This occurred before they discovered I was deaf, and I didn't react. I hadn't visited this establishment for three years. I was shocked and confused, and I will never return that place again.
The derive was friendly and fast. Great cold brew!
Food: 5
Service: 5
Restaurantji Recommends
I have been to quite a few Biggby's and I've never been disappointed! By far my favorite coffee spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear, Teddy Bear
It took way too long for the drive-thru service. It took over 20 minutes in line for a cup of coffee!
Service: 2
She treated me like I didn't belong there, wasn't really helpful when I was ordering, more attentive to the people in front of me. And behind me, guess you shouldn't judge a book by its color. Cuz I won't be back. Should've went to Starbucks
My Go-to coffee place. We go there religiously after work. Drinks are great, service is exceptional and staff is great ( I know everyone there since I always get the same drink 😂) Overall my favorite coffee place in the town. Please visit if you haven't already. ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear
Mobile pickup system is totally STUPID! What’s the point in ordering online if you have to pick it up at the drive thru and wait behind someone who has just placed their order at the drive thru? Very poor management.
Atmosphere: 2
Food: 4
Service: 1
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