Starbucks
Eastman Shopping Center, 7201 Eastman Ave, Midland
(989) 631-2472
Recent Reviews
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We stopped in on our drive back south and purposely came in to beat the LONG drive thru line. No one else ordering inside and we waited 15 mins for one iced coffee. Won’t ever stop here again 🫤 when we inquired, oh you have drinks still ahead of you
Service: 1
My mini and I are traveling for seven hours and I can’t tell you how happy her squeal of joy was over the smiley face on her cup <3 thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
45 minute wait for coffee.
Atmosphere: 1
Food: 5
Service: 1
Stopped on our way up north just to grab a cup of coffee. Waited 40 minutes for a flat white and a chai tea. If we had been told the way, it would be that long when we got there, we would’ve left and gone somewhere else. No cup of coffee is worth a 40 minute delay on your vacation.
Absolutely awful service by specific staff. Claimed she made a drink that she never did and when finally making she did so incorrectly. While in there, for 40 minutes waiting, I got to witness this same staff member do it to several other customers as well. I’ve never had a bad experience here before and it was extremely disappointing and disheartening to see one staff member ruin the experience for several.
Atmosphere: 2
Food: 4
Service: 1
Worst experience ever. Waited over 45 minutes for 1 drink on a Tuesday. Very rude customer service. There is no order to getting drinks out. They just jump around to different orders. No apologies for our wait.
Atmosphere: 1
Food: 1
Service: 1
Slowest Starbucks ever waited for my mobile order for over 40 minutes
Service: 1
Sat in line for 15 mins not a single car moved…
Service: 1
Only reviewing the drink I have previously been buying several times a week. Your chai tea lattes are getting weak in flavor. They aren't the drink that once made me want more. They are already costly enough that I don't feel I want to add extra shots of the flavoring but they taste like hot milk.
Atmosphere: 4
Food: 3
Service: 4
If I could leave a zero star review I would. I'm very
disappointed in the staff that run this establishment. I experience selfishness, disrespect, and straight up greed during the bear cup incident today. The staff here think it's ok to take merchandise out of a patrons hand and take it for their own use. Very disappointed, none of my family or friends will be back ever. I would say do better but this seems to be a group full of hypocrites.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You would think that the women in there would have a better attitude when you’re coming to pick up an order. Customer service was lacking.
Atmosphere: 1
Food: 3
Service: 1
Sorry but I can't give 5 ⭐'s because I never got what was promised. At the time Starbucks had the offer of a free Tall hot or cold Coffee but since I was in with my mom I asked if she can have the same deal a free Tall hot Coffee and the lady said yes but we received two small coffees small is not the same as tall or Large also known as...so since was blatantly given nothing I ordered but made it as if it was I must give only 3 ⭐'s.
Atmosphere: 4
Food: 5
Service: 3
Unbelievably slow
Atmosphere: 3
Food: 5
Service: 1
The best cold brew ever
Atmosphere: 5
Food: 5
Service: 5
I go to Starbucks at least once a day. Prices just went up, Again. I'm having a difficult time justifying almost $5.00 for an iced tea now, when an entire box of teabags is like $3.00. Sorry guy's, I'm stepping back. ✌️
Atmosphere: 4
Food: 4
Service: 4
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