Taco Bell

1810 S Saginaw Rd, Midland
(989) 832-4105

Recent Reviews

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M S

Freezing cold and drafty inside. Dirty tables.

Atmosphere: 1

Carmendy Phillips

On Friday 11-14-2025 My husband was having a medical emergency as he's a diabetic ...in the Drive-Thru... His blood sugar was so low. He didn't realize he didn't have any candy in the car ... So he pulled over to Taco Bell...He was on the verge of passing out... He needed an open drive thrub at this point of the emergency.... He had money to pay and the woman at the register refused to take his money as it was a higher domination... He was expressing that he was having a medical diabetic emergency and it required simply anything at that moment to eat or drink... Instead of helping him, she contacted the police.... Girl you do not need to be working there.... When someone is telling you they're having a medical diabetic emergency you help them... What a horrible employee to have! And I WILL be calling corporate first thing this morning.... Y'all about to hear it from me.... This location has mental health issues... Look what took place when we visited last time IN AUGUST. I bet it's the same exact chick too...

To the young lady that was working the window at about 10:45 - 11:30 on August 23 2025 WHAT IS YOUR PROBLEM?! if you don't like your job get a different one. Attitude problem and gave us 6 sauce packets for over TWENTY TACOS. when we SPECIFICALLY asked you for a handful. We were the DD'S for a group and they requested taco bell. You assured us there would be lots of sauce. Why would you not only be a snot to us but not give us what we asked for?! Called today on the 24th and the morning manager could have cared less and gave the excuse that SOMEONE was SICK and trying to leave. Like WHAT?! GO HOME IF YOUR SICK YOU'RE DEALING WITH FOOD. I'm always polite to food industry workers and I even tip people at times for what they do even at fast food and especially when I roll through late. Well girlie you missed out on 20.00 tip last night. Not a smart move. DO BETTER.

Atmosphere: 1

Food: 1

Service: 1

anna burke

This is the Taco Bell close to my house so we stop by there sometimes, it has recently gone downhill. We will frequently not get what we ordered, ingredients are left out, some food has even tasted rotten. I'm not sure what happened but I hope they get back to normal soon.

Italia Marie

Awesome sauce

Atmosphere: 5

Food: 5

Service: 5

Carrie Wildfong

Get rid of the AI! Gave me the wrong food!

Atmosphere: 1

Food: 1

Service: 1

Lusanni A

I really appreciated how the Taco Bell staff followed the instructions for the wrap I wanted.

Grant Schmidt

They open at 6:30 so I showed up at 6:45 and they told me their breakfast wasn’t ready yet. So I sat there to wait then they told me to come back thru in 5 minutes because it “messes up their window time”. Maybe if they were ready when they are SUPPOSED TO BE AT 6:30 it wouldn’t be a problem. Now I’m late to work because you guys hired a staff that’s incompetent of showing up to work on time.

Atmosphere: 1

Food: 1

Service: 1

Jake Baldwin

Items were missing from my order. I pulled back through the drive through 1 minute later and was told I was creating a back up in line. Apparently when the restaurant staff can’t do their jobs correctly and give the customer their order the first time they say it’s then the customers fault for asking them to correct their mistake the second time. In addition I was also questioned with the staff saying I must not have ordered the item, presenting the receipt showing the item was ordered again showed them they were in the wrong.

Service: 1

Autumn Starshine

Ordered online. Food was fresh and staff was very nice and food was quickly ready.

Atmosphere: 5

Food: 5

Service: 5

Thinking4 myself2day

Drive thru employee dropped money i gave heri nto void between car and her window. Then she became angry telling me i dropped the money and I better pick it up or get more money. I couldn't open my door enough to get an arm out even. And I refuse to pay again, so asked for manager. When manager came the window employee said I dropped money and was giving her a hard time. Unbelievable, I calmly explained to manager what happened and she was good. But its been 3 days and I am still angry concerning this employee and unfortunately it's a convenient location for me to use often. But I won't go back, and that inconvenience annoys me!

Atmosphere: 1

Food: 4

Service: 1

Brian White

My Farts travel faster then their servise.

Atmosphere: 4

Food: 4

Service: 1

Nate Mccann

This place nails it every time. Super friendly staff, quick service, and custom orders are correct almost every single time. On the rare occasion there's a problem, they make it right without any hassle. The new AI order-taker is hilarious. It works way better than I expected but sometimes messes up big time. I know they must be laughing at my frustration but quickly a person comes on to clarify the order. I quickly learned that you don't have to answer the 5 extra bonus questions about charity for kids, extra sauces, nacho fries, rounding up, adding a drink, if you just drive up after the order it will be correct. It's so hilarious when it starts asking my utility trailer to place an order after I pull forward.

Atmosphere: 5

Food: 5

Service: 5

Tina Kalinowski

Always great as usual

Atmosphere: 5

Food: 5

Service: 5

Ryan Rousseau

Food was good. Girl working window was cool. Loved her hair!

Atmosphere: 5

Food: 5

Service: 5

Cassie Tester

I can’t even give you an accurate rating, other than basing it on the fact that I ordered online and am currently stuck in the drive thru and have been here 24 min and still have 3 cars ahead of me. How is this possibly fast food?? I even took a screenshot of my Life360 for how long I’ve been in the drive thru but it doesn’t have a spot to let me upload a photo. I just want to go home and eat 😭 🤦🏼‍♀️

Service: 2

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