I am absolutely blown away with the amazing customer service I received today all the employees were so kind and understanding. I didn't catch the employee's name, but he had pink Valentine's Day and nails on. It is safe to say that this dunkin' donuts knows how to do customer service I will gladly be switching from big B's to Dunkin Donuts after my visit today. Thank you to the wonderful staff who open my eyes to the wonderful world of dunkin' donuts.
Atmosphere: 5
Food: 5
Service: 5
Edward McDaniel
Improperly made us our drink, then tried to tell us that we could not get the specific drink. We wanted it frozen not iced. We had it frozen yesterday but today they kept telling us they don’t make it that way.
Atmosphere: 1
Food: 1
Service: 1
Taylor Lasik
The most poor service I have seen in my life I work in fast food an we where rushed to make our order our coffies taste horrible because the lady couldn't stand taking a order of three coffies an we where gonna order a donut one donut but they where completely rude about it I asked for whipped cream an they refused to put it on my drink bc they didn't charge us for it an my friend ordered cold foam on hers said it three times they didn't put it on it an since we didn't pay for it they wouldn't put it on they would not let us add a dollar donut at the window an I even asked for a manager an some kid came out they where all rude about it like I said me an my friend work in fast food my friend is my manager an we can tell u that was the worst experience we had not only that we are required to add on at the window if customer ask an when we ask for whip an cold foam the customer should been respected an wasn't at all the girl was raising her voice at us an the kid that's a manager stepped in an had to take part of the order not only I asked for chocolate an Carmel drizz didn't get that either I'd like corporates number for this..
Atmosphere: 1
Food: 1
Service: 1
Mae James
Worker here was rude, messed up drinks/order, almost surreeee on purpose. Called to ask for a refund and Lady on the phone was straight up rude for no reason like girl it's not that deep it's just coffee 😭
Atmosphere: 1
Food: 1
Service: 1
Liam Palethorpe
I just sat at the counter and no body came to my attention as they walk past me millions of times laughing and taking drive-thru orders.
Atmosphere: 1
Food: 3
Service: 1
Teri Booth
This is both a brand new Dunkin' Donuts, Mini-Mart, and Marathon gas station. It's has an eat-in area with a beautiful fireplace. They also offer delivery (Dunkin' only) on Doordash.
Atmosphere: 5
Food: 5
Service: 5
Margaret Thrush
Dont pay at the pump here. Your card will be charged an extra $100 in addition to your fuel... Prepay a set amount inside. Anything not used will be put back on your card... Just a heads up.
Atmosphere: 3
Service: 5
Stephanie Haas
My iced latte was delicious as well as my chocolate donut.
Atmosphere: 5
Food: 5
Service: 5
Penny Vanderbush
Great coffee and donuts!
Service: 5
Jeff Buckland
Dunkin is connected to a convenience gas ⛽ station not sure the name mitten I think but don't quote me on the name (marathon ⛽ also) get gas multiple ways 😆 joking. The store is clean the store counter is separated from Dunkin counter. Sandwiches from two cheese grilled cheese to wraps croissant 🥐 (🥓 🍳 🧀) for the law enforcement plenty of hot coffee and donuts 🍩 😂 just having fun with you
its cheaper than Bigby but if you ask for less ice they dont fill your cup up all the way its a new policy or somthing. also you are charged an extra dollar if you just want an extra cup of ice :/
Jack Griffiths
Asked for a Bismarck.😔
Atmosphere: 3
Food: 5
Service: 1
Jon Perry
Great place but needs to either come down on the price or give more product for same pay..
Atmosphere: 5
Food: 4
Service: 4
Alicia Francis
Girl taking my order didn't seem to know what she was doing.
Atmosphere: 3
Food: 4
Service: 3
Tracy Mapes
Sometimes they forget to give you all the items you have ordered. Food is good.
I am absolutely blown away with the amazing customer service I received today all the employees were so kind and understanding. I didn't catch the employee's name, but he had pink Valentine's Day and nails on. It is safe to say that this dunkin' donuts knows how to do customer service I will gladly be switching from big B's to Dunkin Donuts after my visit today. Thank you to the wonderful staff who open my eyes to the wonderful world of dunkin' donuts.
Atmosphere: 5
Food: 5
Service: 5
Improperly made us our drink, then tried to tell us that we could not get the specific drink. We wanted it frozen not iced. We had it frozen yesterday but today they kept telling us they don’t make it that way.
Atmosphere: 1
Food: 1
Service: 1
The most poor service I have seen in my life I work in fast food an we where rushed to make our order our coffies taste horrible because the lady couldn't stand taking a order of three coffies an we where gonna order a donut one donut but they where completely rude about it I asked for whipped cream an they refused to put it on my drink bc they didn't charge us for it an my friend ordered cold foam on hers said it three times they didn't put it on it an since we didn't pay for it they wouldn't put it on they would not let us add a dollar donut at the window an I even asked for a manager an some kid came out they where all rude about it like I said me an my friend work in fast food my friend is my manager an we can tell u that was the worst experience we had not only that we are required to add on at the window if customer ask an when we ask for whip an cold foam the customer should been respected an wasn't at all the girl was raising her voice at us an the kid that's a manager stepped in an had to take part of the order not only I asked for chocolate an Carmel drizz didn't get that either I'd like corporates number for this..
Atmosphere: 1
Food: 1
Service: 1
Worker here was rude, messed up drinks/order, almost surreeee on purpose. Called to ask for a refund and Lady on the phone was straight up rude for no reason like girl it's not that deep it's just coffee 😭
Atmosphere: 1
Food: 1
Service: 1
I just sat at the counter and no body came to my attention as they walk past me millions of times laughing and taking drive-thru orders.
Atmosphere: 1
Food: 3
Service: 1
This is both a brand new Dunkin' Donuts, Mini-Mart, and Marathon gas station. It's has an eat-in area with a beautiful fireplace. They also offer delivery (Dunkin' only) on Doordash.
Atmosphere: 5
Food: 5
Service: 5
Dont pay at the pump here. Your card will be charged an extra $100 in addition to your fuel... Prepay a set amount inside. Anything not used will be put back on your card... Just a heads up.
Atmosphere: 3
Service: 5
My iced latte was delicious as well as my chocolate donut.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and donuts!
Service: 5
Dunkin is connected to a convenience gas ⛽ station not sure the name mitten I think but don't quote me on the name (marathon ⛽ also) get gas multiple ways 😆 joking. The store is clean the store counter is separated from Dunkin counter. Sandwiches from two cheese grilled cheese to wraps croissant 🥐 (🥓 🍳 🧀) for the law enforcement plenty of hot coffee and donuts 🍩 😂 just having fun with you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
its cheaper than Bigby but if you ask for less ice they dont fill your cup up all the way its a new policy or somthing. also you are charged an extra dollar if you just want an extra cup of ice :/
Asked for a Bismarck.😔
Atmosphere: 3
Food: 5
Service: 1
Great place but needs to either come down on the price or give more product for same pay..
Atmosphere: 5
Food: 4
Service: 4
Girl taking my order didn't seem to know what she was doing.
Atmosphere: 3
Food: 4
Service: 3
Sometimes they forget to give you all the items you have ordered. Food is good.
Atmosphere: 5
Food: 5
Service: 4
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