I just went through the drive thru and I don’t think I will ever go back. They literally NEVER REMEMBER BUTTER OR HONEY! It’s the staple to the whole entire meal. Customer service is very poor. Yall makin me sad KFC. Why you always gotta do us like that?
Atmosphere: 1
Food: 1
Service: 1
Kathy
Went through the drive in during their dinner rush. Service was eh...not great. I try to always remember that it's never easy working the drive thru. The chicken strip were dried out and over cooked. There was no crunch to it. The fries were cold and soggy, and I only had to drive 4 miles to my house. Everything, and I do mean everything tasted salty; not sure if it comes that way from the warehouse, but whoever is at fault...STOP WITH THE SALT, PLEASE!!! Ever since Rudoni Management sold, the food has not been that good and very salty. I will need to remember to stop going there.
Food: 2
Service: 3
Recommended dishes: Famous Bowl, Chicken Tender
Laura Richardson
Decent place. Understaffed at the time I went....they messed up my order. I didn't complain. Hoping they get their poop in a group soon!
The Mt Pleasant team was great. Polite and great service. Food, as always, did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mac & Cheese, Gravy
Elijah Richardson
Small and chewy chicken tenders, soggy fries, got the order wrong and forgot to give the credit card back
Atmosphere: 4
Food: 1
Service: 2
kenneth gibbs
The food came out so fast and it was hot and good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw
Kris McLavy
Typical KFC, staff were friendly enough and got me what I needed.
Food: 4
Service: 4
Eric Clark
I ordered a large meal with stripes and asked if the sauce was in the bag and was told absolutely! Got home 20 miles later. No sauce!
Gregory Hoormann
Frank was fantastic, even though I pulled in just before closing he was kind and quick. Service like this is rare to find these days, Frank must really like his job.
Atmosphere: 5
Food: 5
Service: 5
Cassandra Taylor
Love love love... the restaurant, the employees, the food....everything!
Shift manager was a real tool. Skipped my order a few times. Said oops we sometimes get mixed up. Then brought my dine in order in bags. Asked how he could mess up twice on same order ( I was polite and not raising my voice) and was told I could leave or he would call police and have me removed. To which I said either one. Told my wife we were leaving because of HIM. Then he says you forgot your chicken. To which I said we ordered 2 number 9 box meals, already in my hand, got home to find out we only got sides for one box meal. Not happy! NOT GOING BACK!!
Atmosphere: 1
Food: 4
Service: 1
Rachel Brown
The crew working on July 27 was AMAZING. Customer service was phenomenal (they even called us back unprompted to help us with a question we had) the amount of food we got for $30 was a real bang for our buck, and was super delicious and fresh. Thanks kfc!
Atmosphere: 5
Food: 5
Service: 5
PD Wilks
12 pc nuggets were good. Large bucket of chicken had a bunch of wings that were not very good given the cost.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: 12 PC Nuggets
Kk Spiva
The staff was completely amazing, they were understanding, patient, and attentive! Thank you for such a great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Crystal Acton
Great customer service
Parking: Clean usually pretty empty
Kid-friendliness: Kid friendly menu
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, 8 Piece Family Fill Up, Mac & Cheese, Cole Slaw
I just went through the drive thru and I don’t think I will ever go back. They literally NEVER REMEMBER BUTTER OR HONEY! It’s the staple to the whole entire meal. Customer service is very poor. Yall makin me sad KFC. Why you always gotta do us like that?
Atmosphere: 1
Food: 1
Service: 1
Went through the drive in during their dinner rush. Service was eh...not great. I try to always remember that it's never easy working the drive thru. The chicken strip were dried out and over cooked. There was no crunch to it. The fries were cold and soggy, and I only had to drive 4 miles to my house. Everything, and I do mean everything tasted salty; not sure if it comes that way from the warehouse, but whoever is at fault...STOP WITH THE SALT, PLEASE!!! Ever since Rudoni Management sold, the food has not been that good and very salty. I will need to remember to stop going there.
Food: 2
Service: 3
Recommended dishes: Famous Bowl, Chicken Tender
Decent place. Understaffed at the time I went....they messed up my order. I didn't complain. Hoping they get their poop in a group soon!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Sandwich, Fried Chicken, Gravy, Cole Slaw, Chicken Tender
The Mt Pleasant team was great. Polite and great service. Food, as always, did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mac & Cheese, Gravy
Small and chewy chicken tenders, soggy fries, got the order wrong and forgot to give the credit card back
Atmosphere: 4
Food: 1
Service: 2
The food came out so fast and it was hot and good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw
Typical KFC, staff were friendly enough and got me what I needed.
Food: 4
Service: 4
I ordered a large meal with stripes and asked if the sauce was in the bag and was told absolutely! Got home 20 miles later. No sauce!
Frank was fantastic, even though I pulled in just before closing he was kind and quick. Service like this is rare to find these days, Frank must really like his job.
Atmosphere: 5
Food: 5
Service: 5
Love love love... the restaurant, the employees, the food....everything!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Shift manager was a real tool. Skipped my order a few times. Said oops we sometimes get mixed up. Then brought my dine in order in bags. Asked how he could mess up twice on same order ( I was polite and not raising my voice) and was told I could leave or he would call police and have me removed. To which I said either one. Told my wife we were leaving because of HIM. Then he says you forgot your chicken. To which I said we ordered 2 number 9 box meals, already in my hand, got home to find out we only got sides for one box meal. Not happy! NOT GOING BACK!!
Atmosphere: 1
Food: 4
Service: 1
The crew working on July 27 was AMAZING. Customer service was phenomenal (they even called us back unprompted to help us with a question we had) the amount of food we got for $30 was a real bang for our buck, and was super delicious and fresh. Thanks kfc!
Atmosphere: 5
Food: 5
Service: 5
12 pc nuggets were good. Large bucket of chicken had a bunch of wings that were not very good given the cost.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: 12 PC Nuggets
The staff was completely amazing, they were understanding, patient, and attentive! Thank you for such a great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Great customer service
Parking: Clean usually pretty empty
Kid-friendliness: Kid friendly menu
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, 8 Piece Family Fill Up, Mac & Cheese, Cole Slaw
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