Placed an order and NEVER RECEIVED IT! Was assured by the gentleman I placed the order with that they indeed deliver to soaring eagle hotel and he never arrived at all!!! NOT A HAPPY CUSTOMER!
Atmosphere: 1
Food: 1
Service: 1
Brayden Ives
Some of the worst pizza I've eaten at this Pizza Hut location hopefully not all locations are not like this, would not return.
Atmosphere: 1
Food: 1
Service: 2
Sam Ives (Trulight)
worst Pizza Hut pizza I've ever eaten whatever happened to the novelty to this pizza. I ordered a pan crust pizza pepperoni and bacon the pepperoni and bacon were great The crust was soggy no Crispness to it just tasted bad.
Atmosphere: 1
Food: 1
Service: 1
The Michigan Man
Extremely unprofessional. Don't send drivers out with change. The manager is extremely rude and cannot take accountability for their faults. Close this place down..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Breadsticks
Renae Scribner Willis
Pizzas arrived hot, fresh & delicious!
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
AJ Kawalec
Food Pizza.
Atmosphere: 5
Food: 5
Service: 5
Shaquita Beeman
Order was all wrong and I called back several times no answer. A DISAPPOINTMENT.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Breadsticks
Bradley Lorenz
I was in town with my track team and we were looking to order in the hotel for a team dinner. We made a large order with lots of different pizzas and sides. The store was able to complete it quickly, and they were even willing to work with me when my credit card initially was declined since we were traveling. Great experience!
Cory Haight
Mt. Pleasant Pizza ? Hut has Amazing Food and Fantastic Restaurant staff. Highly recommended! ?
They were so welcoming! So fun! So energetic! Pizza was good! Got the my hut box! Good choice, good portion! Still put half of it away for later! Definitely will be back !!
While I had a poor experience at this location previously, both with the service and the food, I decided to give them another chance tonight. It's a newer store and I understand all businesses go through growing pains.I am happy to report a massive improvement in the customer service and overall environment of the store, however the food continues to be disappointing. I ordered a pan crust pizza and received what looked nothing like the traditional pizza hut pan pizzas I am used to. I was sure they had given me the hand tossed crust by mistake so I went back in to ask. The employees were friendly and willing to help right away. They stated it was definitely a pan crust, but maybe hadn't been cooked quite long enough as it did lack the normal crispiness, and they offered to remake it right away. They had a new pizza ready for me in under 10 minutes but sadly the second one looked even worse. The crust was slightly more crisp, but still looked and tasted nothing like the pizza hut pan pizzas I've been eating since childhood, and there was barely any cheese on what was supposed to be an extra cheese pizza. At least the first pizza had cheese.I love pizza hut but I likely will not be giving this location a third chance :-(
Atmosphere: 4
Food: 1
Service: 5
William Baird
It had been many years since I had eaten Pizza Hut. I wanted to enjoy the flavor that I enjoyed growing up as a kid.I ordered a Pan Super Supreme and a Pan Hawaiian Pizza with green olives with a full order of breadsticks.I kid you not.... it is The Worst, or second worst pizza I have ever eaten. The toppings were fine, other than the whole green olive with a large Pit The customer service was fantastic, but their dough is hot garbage. It's so FLUFFY AND CAKEY. Zero crisp, I ordered a deep dish, and it had the feeling of eating a submarine bun cut in half and eating a pizza boat. I ate a few slices and scrapped the toppings off the rest and just ate the toppings. The breadsticks were exactly the same quality. Not crunchy.... just fluffy and they were not cut, like they used to do.Bring back the pizza that Pizza Hut used to offer and quality the customers deserve.When I was waiting for my food, another woman returned her pizza to have it remade because her Pan pizza looked like a hand tossed and was very cakey also with no crisp.Sorry, I won’t be back.
Atmosphere: 5
Food: 1
Service: 5
Bill Acton
Worst pizza ever order 2 pizza and pickup at store they burnt called to inform manager and no response I will never order again here
Placed an order and NEVER RECEIVED IT! Was assured by the gentleman I placed the order with that they indeed deliver to soaring eagle hotel and he never arrived at all!!! NOT A HAPPY CUSTOMER!
Atmosphere: 1
Food: 1
Service: 1
Some of the worst pizza I've eaten at this Pizza Hut location hopefully not all locations are not like this, would not return.
Atmosphere: 1
Food: 1
Service: 2
worst Pizza Hut pizza I've ever eaten whatever happened to the novelty to this pizza. I ordered a pan crust pizza pepperoni and bacon the pepperoni and bacon were great The crust was soggy no Crispness to it just tasted bad.
Atmosphere: 1
Food: 1
Service: 1
Extremely unprofessional. Don't send drivers out with change. The manager is extremely rude and cannot take accountability for their faults. Close this place down..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Breadsticks
Pizzas arrived hot, fresh & delicious!
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Food Pizza.
Atmosphere: 5
Food: 5
Service: 5
Order was all wrong and I called back several times no answer. A DISAPPOINTMENT.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Breadsticks
I was in town with my track team and we were looking to order in the hotel for a team dinner. We made a large order with lots of different pizzas and sides. The store was able to complete it quickly, and they were even willing to work with me when my credit card initially was declined since we were traveling. Great experience!
Mt. Pleasant Pizza ? Hut has Amazing Food and Fantastic Restaurant staff. Highly recommended! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Chocolate Chip Cookie, Supreme Pizza, Marinara, Honey BBQ, Cheese Pizza, Icing Dip, Cinnabon Mini Rolls, Oven-Baked Cheesy Alfredo Pasta, Cheese Sticks, Buffalo Chicken Pizza, Pepperoni Pizza, Cinnamon Sticks, Sides, Hawaiian Chicken Pizza, Triple Chocolate Brownie, Oven-Baked Chicken Alfredo Pasta, Fries, Breadsticks
They were so welcoming! So fun! So energetic! Pizza was good! Got the my hut box! Good choice, good portion! Still put half of it away for later! Definitely will be back !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tracy was fantastic, funny, and very helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Supreme Pizza
Extremely friendly atmosphere will return
Atmosphere: 5
Food: 5
Service: 5
While I had a poor experience at this location previously, both with the service and the food, I decided to give them another chance tonight. It's a newer store and I understand all businesses go through growing pains.I am happy to report a massive improvement in the customer service and overall environment of the store, however the food continues to be disappointing. I ordered a pan crust pizza and received what looked nothing like the traditional pizza hut pan pizzas I am used to. I was sure they had given me the hand tossed crust by mistake so I went back in to ask. The employees were friendly and willing to help right away. They stated it was definitely a pan crust, but maybe hadn't been cooked quite long enough as it did lack the normal crispiness, and they offered to remake it right away. They had a new pizza ready for me in under 10 minutes but sadly the second one looked even worse. The crust was slightly more crisp, but still looked and tasted nothing like the pizza hut pan pizzas I've been eating since childhood, and there was barely any cheese on what was supposed to be an extra cheese pizza. At least the first pizza had cheese.I love pizza hut but I likely will not be giving this location a third chance :-(
Atmosphere: 4
Food: 1
Service: 5
It had been many years since I had eaten Pizza Hut. I wanted to enjoy the flavor that I enjoyed growing up as a kid.I ordered a Pan Super Supreme and a Pan Hawaiian Pizza with green olives with a full order of breadsticks.I kid you not.... it is The Worst, or second worst pizza I have ever eaten. The toppings were fine, other than the whole green olive with a large Pit The customer service was fantastic, but their dough is hot garbage. It's so FLUFFY AND CAKEY. Zero crisp, I ordered a deep dish, and it had the feeling of eating a submarine bun cut in half and eating a pizza boat. I ate a few slices and scrapped the toppings off the rest and just ate the toppings. The breadsticks were exactly the same quality. Not crunchy.... just fluffy and they were not cut, like they used to do.Bring back the pizza that Pizza Hut used to offer and quality the customers deserve.When I was waiting for my food, another woman returned her pizza to have it remade because her Pan pizza looked like a hand tossed and was very cakey also with no crisp.Sorry, I won’t be back.
Atmosphere: 5
Food: 1
Service: 5
Worst pizza ever order 2 pizza and pickup at store they burnt called to inform manager and no response I will never order again here
Atmosphere: 1
Food: 1
Service: 1
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