Starbucks

5655 E Pickard St, Mt Pleasant
(989) 773-2457

Recent Reviews

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Rhoda Swarey

Super friendly staff

Atmosphere: 5

Food: 5

Service: 5

Emily Roszatycki

This Starbucks has super heroes for employees!! I stopped by this location to enter some notes on my laptop that I wrote down after some sales stops. I ordered my food and drink ahead of time, and once I arrived I came in to eat and work at a table. As soon as I sat down, I spilled my FULL Iced Peppermint Mocha all over my work papers, my food, and MY LAPTOP. I thought my life had ended. Then, Katelynn and her crew came to the rescue. Katelynn came right over with napkins and towels and helped soak up the mess I had so embarrassingly made. While I stared in shock at what I had done, Katelynn made the conscious choice to ask about my laptop, wipe it off, and make sure no further damage was done. Not only did Katelynn help me clean up the spill and avoid a technological disaster, but she also remade my drink and my food (which she totally did not have to do considering this was all my fault). And she didn't stop there. After Katelynn remade my drink and food, she helped me dry out my work papers so that I didn't lose the notes I had written down during my sales stops. Thankfully, Noah was also a part of the crew this day as well. Noah noticed I was struggling cleaning up the stickiness aftermath with a dry napkin (why I thought this would work, I don't know) The stickiness was starting to dry across my laptop keys and in the cord ports. Without me even asking, Noah handed me some alcohol wipes so I could better clean my laptop ensuring it didn't get gunked up from my drink.
Did I mention that I have only been at my new job for a month?
Katelynn and Noah saved my day, my laptop, and maybe even my job.
Thank you Katelynn and Noah!!!!!!!!!! <3

Atmosphere: 5

Food: 5

Service: 5

SLAP_U_ SIDEWAYZ

Come visit to fulfill your coffee needs!
Great location, friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Kylee Wible

Friendliest starbucks ive been to so far, the staff are super nice and understanding, the drink was great!

Atmosphere: 5

Food: 5

Service: 5

Cindy Kruger

Favorite coffee !

Atmosphere: 5

Food: 5

Service: 5

Janelle Swarey

Costumer service is great and the coffee never disappoints! Their sugar free syrup selection is a little lacking tho!

Ashleigh Steelman

I just wanted to take a moment to thank the incredible staff at this Starbucks. I stopped by today after a very emotional and heartbreaking vet appointment for my dog. I hadn’t eaten all day and just needed something—so I ordered a coffee and a couple falafel pockets through the drive-thru.
I know I probably came across as short or distant, and I really want to apologize if I did. I want trying to be rude. I was doing my best to hold it together after hours of crying, and interacting was hard in that moment. Despite that, the barista at the window was an absolute angel. She was so sweet and kind, and even took the time to compliment my nails—something so small but it meant so much more than she probably realized. Her warmth and kindness cut through a really heavy day, and I’ve been thinking about it since.
To that barista: thank you. I wish I’d had the energy to match your lovely attitude and keep a conversation going, but please know that your kindness didn’t go unnoticed. You made a difference in someone’s day today, and I’m truly grateful. I hope you see this ♥️

Atmosphere: 5

Food: 5

Service: 5

Glenda Wilson

Good place

Atmosphere: 5

Food: 5

Service: 5

Sara B

Expensive

Atmosphere: 3

Food: 3

Service: 3

Holli Isbell

Good fast service, even got pup cups for my puppies. Missing a lot of stuff like napkins inside

Atmosphere: 4

Food: 5

Service: 4

Margaret Thrush

A little expensive as usual

Atmosphere: 5

Food: 5

Service: 5

Chelsea Gomez

Love starbucks!

Atmosphere: 5

Food: 5

Service: 5

Shelly Smith

I recently visited this Starbucks and unfortunately had a negative experience due to what seemed to be unprofessional behavior from the staff. Specifically, after an initial issue with one staff member, I observed others ignoring and rolling their eyes at customers, including myself. This behavior does not align with expected customer service standards. I recommend that the management consider implementing additional training to address these behavioral issues and improve the overall customer experience.

Amanda Parker

Very fast and clean location

Atmosphere: 4

Food: 4

Service: 4

j lynn

Would not accept orders through the drive through. Went inside to order and was completely ignored. I guess the only way you can get service here is through door dash.

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