Placed my order at 8:27 AM with only one car ahead of me in the drive thru. Waited several minutes while they served that car. Was never told there would be a wait and to pull forward until AFTER they had taken my money. Already 7 minutes in. Waited two more minutes, but had to get to work. Went into restaurant for refund. Cashier did everything she could not to give me my refund. Then her and manager said chicken had to be cooked fresh. This was 10 minutes afrlter the order. Finally got my refund at 10 minutes, and I added that if the order was going to take 10 minutes, then need to let people know ahead of time. At that point, the cashier sarcastically exclaimed it hadn't been 10 minutes. I proved it had been. Still no chicken. Instead of controlling her mouthy employ (and maybe given me my small meal, $2 worth of chicken biscuits to apologize, she sheepishly walked away from her employee, no discipline. I myself have been a career Customer Service Manager with many years as a Rep. If I had an employee who talked the way she did to a customer, I'd fire her on the spot. Never, ever going back to this Wendy's again. It already looks like a trash heap on the outside, and now I can see why there is never any traffic there.
Atmosphere: 1
Food: 1
Service: 1
Charli Schuchard
Every single time my order is missing stuff. They never NEVER will give me the sour cream, hot sauce, or salt packets that I add to my orders. The last three times I haven’t even received a straw for my drink. It is abundantly clear that they don’t bother to check the bags they’re sending out. Look before you pull away! You’re out of luck with delivery.
Atmosphere: 1
Food: 4
Service: 1
Andrea Wonch
They don't have no air on and it's hot in there. The surface was slow with not that many customers here
Atmosphere: 1
Food: 2
Service: 1
Mitch Adam
Terrible location, run down and extremely rude employees.
Shyanne Rese
Drive Thru employee likes to shame VETERANS for a disability that is out of their control. Telling a veteran not to come back or use a drive thru because of a speech impediment just shows how unprofessional and incapable this Wendy's location is. Maybe don't work for the public, in customer service if you can't handle every type of human that IS THE PUBLIC? The manager did nothing to handle the situation. This Wendy's is clearly incapable of functioning professionally. Myself, my friends and my family will NEVER give this location our business.
Atmosphere: 1
Food: 1
Service: 1
Tammy Parker
We used the drive through and it was quick and they were polite. They were good about my husband needing no bun and being Gluten Free.
Food: 5
Service: 5
kim orbell
Accurate. Fast. Nice people working.
Atmosphere: 4
Food: 5
Service: 5
John Chambers
Place smells like sewage. Health department needs to step in and make em' clean the sewage or shut down. I certainly wouldn't eat here.
Atmosphere: 1
Food: 1
Service: 1
Tia Touchtone
Ordered two jr bacon cheeseburgers both came with no tomato super dry burger Pattie’s and overall was a disappointment. Wendy’s in Mount Pleasant has declined tremendously.
Atmosphere: 1
Food: 1
Service: 1
Rhonda Baker
Ordered apple pecan salad no chicken. What I got apple pecan salad no chicken and no blue cheese
Placed my order at 8:27 AM with only one car ahead of me in the drive thru. Waited several minutes while they served that car. Was never told there would be a wait and to pull forward until AFTER they had taken my money. Already 7 minutes in. Waited two more minutes, but had to get to work. Went into restaurant for refund. Cashier did everything she could not to give me my refund. Then her and manager said chicken had to be cooked fresh. This was 10 minutes afrlter the order. Finally got my refund at 10 minutes, and I added that if the order was going to take 10 minutes, then need to let people know ahead of time. At that point, the cashier sarcastically exclaimed it hadn't been 10 minutes. I proved it had been. Still no chicken. Instead of controlling her mouthy employ (and maybe given me my small meal, $2 worth of chicken biscuits to apologize, she sheepishly walked away from her employee, no discipline. I myself have been a career Customer Service Manager with many years as a Rep. If I had an employee who talked the way she did to a customer, I'd fire her on the spot. Never, ever going back to this Wendy's again. It already looks like a trash heap on the outside, and now I can see why there is never any traffic there.
Atmosphere: 1
Food: 1
Service: 1
Every single time my order is missing stuff. They never NEVER will give me the sour cream, hot sauce, or salt packets that I add to my orders. The last three times I haven’t even received a straw for my drink. It is abundantly clear that they don’t bother to check the bags they’re sending out. Look before you pull away! You’re out of luck with delivery.
Atmosphere: 1
Food: 4
Service: 1
They don't have no air on and it's hot in there. The surface was slow with not that many customers here
Atmosphere: 1
Food: 2
Service: 1
Terrible location, run down and extremely rude employees.
Drive Thru employee likes to shame VETERANS for a disability that is out of their control. Telling a veteran not to come back or use a drive thru because of a speech impediment just shows how unprofessional and incapable this Wendy's location is. Maybe don't work for the public, in customer service if you can't handle every type of human that IS THE PUBLIC? The manager did nothing to handle the situation. This Wendy's is clearly incapable of functioning professionally. Myself, my friends and my family will NEVER give this location our business.
Atmosphere: 1
Food: 1
Service: 1
We used the drive through and it was quick and they were polite. They were good about my husband needing no bun and being Gluten Free.
Food: 5
Service: 5
Accurate. Fast. Nice people working.
Atmosphere: 4
Food: 5
Service: 5
Place smells like sewage. Health department needs to step in and make em' clean the sewage or shut down. I certainly wouldn't eat here.
Atmosphere: 1
Food: 1
Service: 1
Ordered two jr bacon cheeseburgers both came with no tomato super dry burger Pattie’s and overall was a disappointment. Wendy’s in Mount Pleasant has declined tremendously.
Atmosphere: 1
Food: 1
Service: 1
Ordered apple pecan salad no chicken.
What I got apple pecan salad no chicken and no blue cheese
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
i got a chicken sandwich & it had quite literally piece of a glove in it…
Atmosphere: 3
Food: 1
Service: 3
Place looks sketchy but the food is always amazing!
Atmosphere: 2
Food: 5
Service: 5
Was given 8 nuggets instead of 10 with no sauce, service was rude
Atmosphere: 1
Food: 1
Service: 1
Why is everything grease the place need to be closed
Atmosphere: 1
Food: 1
Service: 1
Restraunt is in need of repairs and short staffed. Not great drive thru but polite at the window. Food was good.
Atmosphere: 2
Food: 5
Service: 4
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