Frosty Oasis
2181 W. Sherman Blvd. Muskegon, MI, 49441, 2181 Leon St, Muskegon
(231) 755-2903
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Pronto pups and Elephant Ears. 'Nuff said.
Waaaaaay too busy to operate properly. Staff can't keep up with both the drive through and normal order. I waited over an hour just to get to the window to order and once there, waited another 15 minutes just for someone to take my order. Had to wait another almost 20 minutes for two simple ice creams and an elephant ear. Do yourself a favor and go somewhere else.
I don’t know who is training the kids who work here but they are AMAZING. By far the friendliest, most efficient customer service I’ve had in a very long time. Great Job!
awesome, great service, everything was delicious.
Always a good spot to take the kids for a nice treat. Never had a complaint.pricing isn't bad either.
The service is so slow I don’t even care what the ice cream tastes like. It should not take 10 minutes per Customer to serve up an ice cream cone, a turtle sundae or anything ice cream related. Don’t waste your time.
Used drive thru was good 👍
Waited inline for 50 minutes. The staff seemed super unorganized, maybe hire a manager or something.
It was so tasty
Stopped for a waffle cone on the way home from the beach. 1 medium (2 scoops) waffle cone of hard ice cream. Drive thru sign says $5.35 which I was thought was quite high, but then at the window it was $7.26. Over $7 for 2 scoops of ice cream in a waffle cone. Sorry, but I'll stick with Norms! In my opinion, way too much $ for just a simple cone. Also, sign prices should be updated to match what you'll be asked to pay at the window..
Restaurantji Recommends
Over-priced.
The ice cream was fine. Portions were a bit small. Would have been a 4* food and value-wise. The 2* is because of the bizarre ordering system and the lack of helpful serving staff. I understand how small, medium, and large might be helpful for soft shell sizing but it makes zero sense for the scooped ice cream. I asked for a dipped waffle cone with one scoop of flavor x and one scoop of flavor y. The person asked what size which threw me off. I asked what she meant and she looked at me like I was an idiot. If you’re going to have a bizarre sizing that is unlike any of the hundred or so ice cream places I’ve ever been, at least be ready to convert it for the customer. Asking for 2 scoops in a waffle is a remarkably easy order. It took well over a minute before I finally just guessed and said medium which netted me the equivalent of about 1 full scoop of flavor Y and about 1/3 of a scoop of flavor X.
We waited 1 hours in line. When we got to the window, we ordered a turtle flurry and order my granddaughter the Black cherry flurry. Both of them we like eating soup. The soft serve ice cream machine was broken and should of not been used. Need to solve some issues you are having there.
Had a very bad experience!!! Ordered food only!! Messed up the whole order, food got switched it was cold and rancid!!! Was so bad I went back, they did however give me a full refund of 26$, but now I'll have to go somewhere else to pick up dinner, won't be going back to frosty oasis 😕
went through the drive through and didn’t get the total at the speaker so i add up how much it’s supposed with the prices on the board just to get to the window for the total to jump $5 ( paid with cash). Also their servings are always off. I asked for 2 scoops each of two different flavors and spent 6.50 for pretty much 2 scoops of icecream. Very disappointed and not going to be coming back.
Loading...