Jimmy John's
1863 E Apple Ave, Muskegon
(231) 773-0168
Recent Reviews
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ordered a blt and the #17, Jaide made them very good. Only reason for the 4 is the bread. They have polite customer service as well.
Atmosphere: 5
Food: 4
Service: 5
I think there's some price gouging going on. They really have never lowered the prices after they went up during covid.
Atmosphere: 4
Food: 2
Service: 4
My husband ordered us food tonight for dinner, 35 min my husband called the lady on phone said it was on its way, a hour later still no food, so i called we didn't have any food still, so after a 10 min phone call they finally said they will make new food, husband went to pick up food delivery driver call my husband a lier and said it was delivered well it wasnt because he showed my husband the pic and wrong house......... all the workers argued with my husband called him a lier infront of tons of customers and no refund for all our food but 4.00 for delivery fee
This was jimmy johns on apple ave
I had to wait a very long time to get my sub only to find a piece of plastic in it. Disgusting!!!!
Atmosphere: 1
Food: 1
Service: 1
I came to the Jimmy John’s here and they were very, very busy with a long line and I could not believe the great customer service that I got they all worked together. It was great teamwork. The prices are kind of expensive but it’s well worth it. The top three employees that I like the best actually Was Antonio. He had a smile on his face. He sure doesn’t even care if the line is so long. He’s just happy to have a paycheck.
Atmosphere: 5
Food: 5
Service: 5
Ordered a combo. Missed half of my order. No accountability whatsoever. Will NOT refund my money. Wanted my food back. Clearly there is a major issue.
Atmosphere: 1
Food: 1
Service: 1
Darn good
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly and had my meal all set up and ready to go right as I was talking about what sandwich i wanted when I was having such a bad day. And I gotta say I was really impressed on how quick the staff was when making my gargantuan sandwich. ??? perfect 5 stars from me.
Food: 5
Service: 5
First time ordering a sub. It was very Tasty! Loved the Root beer soda also.
Dietary restrictions: I'm happy they had Turkey!
Food: 5
Service: 5
Normally I love JJ , but I seriously paid extra for Avocado spread and got this??? Shame on you
Restaurantji Recommends
We had a bad service at a restaurant just before we came to Jimmy Johns on August 9th 2024 and we just wanted to eat something. Was greeted with a smile and a friendly hello. I didn't get the ladies name but she allowed my daughter who is one to have a side of meat. She gave us a cookie and told us she was very cute. After the first restaurant didn't go so well we were irritated to say the least and the lady at himmy jonhs changed that for us so thank you for having great customer service.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
MANNNNN THESE PEOPLE ARE SUPER NICE 1 MILLION OUTA TEN SERVICE.
Atmosphere: 4
Food: 4
Service: 4
Freaky Fast!
Very clean store, food came out as ordered and fast. The firecracker wrap was not spicy at all but ill doctor it up when I get home. (the chips do have some heat though)
Atmosphere: 5
Food: 5
Service: 5
Wanted to shout out to this crew! Order was spot on. Taste on all sandwiches was excellent. Customer service in the store was amazing. It's very hard to get good service anymore anywhere, but this crew nailed it! Very friendly, very helpful, order was ready when needed(actually ready before scheduled time) thank you! Please send a Thank you to these employees!
Atmosphere: 5
Food: 5
Service: 5
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