McDonald's

1491 E Apple Ave, Muskegon
(231) 773-2131

Recent Reviews

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Andrew Davis

Not very friendly or helpful

Atmosphere: 2

Food: 2

Service: 2

Mike C

It’s McDonalds.Always hit or miss today was ok ,Getting waited on is the challenge

Atmosphere: 2

Food: 3

Service: 2

Umoja

My food was hot and good that's all I can say 😉

Atmosphere: 5

Food: 5

Service: 5

Russell James

Came to get some food for my girlfriend, and ended up waiting over 15 minutes, in the lobby. Unprofessional, rude. This establishment is horrendous. For the love of God, if you really want McDonald's please go to a different location.

Atmosphere: 1

Food: 2

Service: 1

Samantha

Great service and super friendly. Loved that for my morning. Thanks McDonald's crew. ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Katie Reaume

Food was average. Service was horrible. They were rude and basically threw my receipt and food at me. I was never rude and always talked with respect.

Atmosphere: 5

Food: 5

Service: 3

Tammy Lawson

This location needs to restaff, the employees are not friendly at all, they are rude. It feels like it’s give me your money take this food and go.

Atmosphere: 1

Food: 4

Service: 1

Chelsea McCoy

Generally I have had good experiences at this location but tonight we did a delivery order. Everything is much more expensive when you do delivery vs pickup. I was super disappointed that some of the items in our order were missing. The bag was sealed and the driver said it was all that was given. These things happen but it is impossible to let somebody know this happened. Their phone number isn’t working. There is no way to complain on the app. Very frustrating to lose $6 and not have anyway to contact the store.

Food: 4

Service: 1

Kearney, E. T.

It’s a nice McDonalds. You have to place orders on a kiosk but besides that it’s a remodelled place and has normal people - hs kids and stuff frequent it. The drive through is a bit crowded in its design, thus I would avoid it and use the interior kiosk.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: French Fries, Egg Mcmuffin, Crispy Chicken

Chyrstal Marble

Just don’t like McDonald’s on Apple Street.

Atmosphere: 3

Food: 1

Service: 3

Jean Strandberg

I ordered 3 breakfast meals and got only one set of plastic wear. I don't understand.

Atmosphere: 5

Food: 5

Service: 5

Todd Anderson

The meal was amazing they have a 5 dollar meal deal and its worth the money

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Big Mac, Mcchicken, French Fries, Chicken Mcnuggets, Dr Pepper, Double Cheeseburger

Shawnee Binns

I normally don't write reviews, but I feel like I need to share my experience this time. I went to this McDonald's expecting the usual quick and simple service, but instead I ended up waiting an entire hour just to get my food. During that time, I watched multiple people who came after me receive their orders without any issues, while mine still hadn't come or been called.

When I finally went up to ask about my order, the employee barely responded and didn't seem to care about the situation at all. It wasn't just the lack of urgency that bothered me, it was the attitude I was given. After waiting so long, I thought maybe they'd at least apologize, but instead, when I finally got my food, the worker gave me a look like she was upset with me for asking about my order.

By the time I got my order, the ice in my Coke was already half melted, which told me that my drink had probably been sitting out for a long time before I was given it. Now, see, I'm usually very patient, understanding, and again, I never leave reviews, but this whole experience left me feeling completely ignored and disrespected as a customer. An hour for fast food seems unacceptable, and the poor attitude that I was given just made it worse.

I truly hope this location will take a close look at this feedback and address these issues so other customers don't have to experience the same thing.

Thank You!

Food: 5

Service: 1

Andrea Robar (Drea)

Went above and beyond to help me

Atmosphere: 5

Food: 5

Service: 5

•Ashley Martinez•

last few times they have hooked it up on the carmel with my frappes! love it! ☆☆☆☆☆

Food: 5

Service: 5

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