I love supporting this business! There baked goods are always fresh and the workers are so kind.
Atmosphere: 5
Food: 5
Service: 5
GREATIMPROVEMENT
Great donuts and baked goods
Atmosphere: 5
Food: 5
Service: 5
Lynne Gensen
Wonderful place service prompt and friendly I keep going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Paul Dunham
My son and I enjoy the bake goods and the atmosphere. Very family friendly. Great doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Donut Holes
Tenundra
Wonderful place to grab a reasonably priced breakfast pastry or breakfast sandwich.
Parking: easy walk from HD dealership and bike time camping
Kid-friendliness: Cool venue with lots to look at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Tenundra Incorporated
Wonderful place to grab a reasonably priced breakfast pastry or breakfast sandwich.
Parking: easy walk from HD dealership and bike time camping
Kid-friendliness: Cool venue with lots to look at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Elissa Murray
Amazing donuts!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Elmer Slater
Me and my wife went there 6/29/24 to be waited on . But was just ignored by both of the cashier's. The red head and blonde. We wanted three cookies and two donuts. But the red head waited on the person in the drive thru even thou we were there first. Your customer service was really lousy. We decided we had enough of being ignored after a 20 minute wait. We won't be back.
J Pendowski
A fine local establishment. They are friendly and well staffed. Coffees, breads, cookies, and the pastry are delicious, the seating area is a great spot to gather and enjoy.
If I could leave this place less than one star I would. Went in last week and got a breakfast sandwich only to be given a half cooked sandwich that wasn't even what I ordered. I tried them again because everyone deserves a second chance and while I was waiting for my sandwich, I saw mouse droppings on the counter by the bread and most of the bread wasn't wrapped. How disgusting!!!!! The gentleman behind the counter looked filthy too and had the most angry stare. He could wear an apron to appear more clean. I'm never going back and I recommend no one else does either.
Atmosphere: 1
Food: 1
Service: 1
Rachel Henry
I tried to order donuts from this bakery for a friend in Michigan, but the experience was really disappointing. Their website didn't work, so I had to use Facebook Messenger to ask about delivery. Their response time was slow, and I had to message them several times to confirm if delivery was even an option. When they finally said they could deliver, they told me to call the shop the morning I needed the donuts delivered.
On the delivery day, I called the shop, gave them the delivery details, but didn't have my card on hand. I asked if I could call back in 5-10 minutes to pay, but they insisted they couldn't accept payment after delivery and that the delivery person was leaving right away. They said I could call back later for another delivery attempt and then hung up on me.
I thought the hang-up was accidental, so I called back a few minutes later with my card ready. As soon as I identified myself, they hung up on me again. I called back a third time, and it went straight to voicemail. Confused and frustrated, I had a friend call from her phone. They answered, but as soon as they heard my voice, they hung up again.
I was trying to use their services and give them money, but their unprofessional behavior was shocking. They repeatedly hung up on me and ignored my attempts to place an order. This bakery's customer service is terrible from my experience, and I strongly advise against trying to use them for any delivery needs.
EDITED IN AFTER OWNER'S RESPONSE:
While I appreciate the effort to clarify the events, I feel it's important to share my side of the story more clearly.
I understand your payment policy and the communication on Wednesday about the store being closed. I would like to clarify that I reached out about this delivery beginning on Monday - two days before the only day off. When I called Thursday morning, I mentioned not having my card, and they assured me I could call back with the details. They also mentioned that someone else from the store would complete my delivery once I provided payment, since the person I was speaking to was leaving immediately to complete the other deliveries.
However, when I called back, I felt dismissed, and I am positive I was abruptly hung up on twice while trying to resolve the situation and get it worked out in everyone's favor. Whether intentional or not, this made it clear that my calls were not a priority.
My review was meant to share an honest account of my experience, not to unjustly harm your business. Negative reviews do have an impact, but so do positive resolutions.
Service: 1
Josh Roe
Atrocious customer service.
Catrenia Binnendyk
I work at a company in Zeeland that sells Morats carrot cake. I buy it every week. It tastes amazing and I can read all the ingredients ?
Buford Wellington
Have the most delightful experience here, they had the utmost scrumptious desserts. I had a particularly fine cookie, the young girl that goes by the name Sarah there was very polite and helpful.Would recommend giving here.
Apple fritters are the best I've ever had.
Atmosphere: 5
Food: 5
Service: 5
I love supporting this business! There baked goods are always fresh and the workers are so kind.
Atmosphere: 5
Food: 5
Service: 5
Great donuts and baked goods
Atmosphere: 5
Food: 5
Service: 5
Wonderful place service prompt and friendly I keep going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
My son and I enjoy the bake goods and the atmosphere. Very family friendly. Great doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Donut Holes
Wonderful place to grab a reasonably priced breakfast pastry or breakfast sandwich.
Parking: easy walk from HD dealership and bike time camping
Kid-friendliness: Cool venue with lots to look at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Wonderful place to grab a reasonably priced breakfast pastry or breakfast sandwich.
Parking: easy walk from HD dealership and bike time camping
Kid-friendliness: Cool venue with lots to look at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Amazing donuts!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Me and my wife went there 6/29/24 to be waited on . But was just ignored by both of the cashier's. The red head and blonde. We wanted three cookies and two donuts. But the red head waited on the person in the drive thru even thou we were there first. Your customer service was really lousy. We decided we had enough of being ignored after a 20 minute wait. We won't be back.
A fine local establishment. They are friendly and well staffed. Coffees, breads, cookies, and the pastry are delicious, the seating area is a great spot to gather and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, PB Donut
Restaurantji Recommends
If I could leave this place less than one star I would. Went in last week and got a breakfast sandwich only to be given a half cooked sandwich that wasn't even what I ordered. I tried them again because everyone deserves a second chance and while I was waiting for my sandwich, I saw mouse droppings on the counter by the bread and most of the bread wasn't wrapped. How disgusting!!!!! The gentleman behind the counter looked filthy too and had the most angry stare. He could wear an apron to appear more clean. I'm never going back and I recommend no one else does either.
Atmosphere: 1
Food: 1
Service: 1
I tried to order donuts from this bakery for a friend in Michigan, but the experience was really disappointing. Their website didn't work, so I had to use Facebook Messenger to ask about delivery. Their response time was slow, and I had to message them several times to confirm if delivery was even an option. When they finally said they could deliver, they told me to call the shop the morning I needed the donuts delivered.
On the delivery day, I called the shop, gave them the delivery details, but didn't have my card on hand. I asked if I could call back in 5-10 minutes to pay, but they insisted they couldn't accept payment after delivery and that the delivery person was leaving right away. They said I could call back later for another delivery attempt and then hung up on me.
I thought the hang-up was accidental, so I called back a few minutes later with my card ready. As soon as I identified myself, they hung up on me again. I called back a third time, and it went straight to voicemail. Confused and frustrated, I had a friend call from her phone. They answered, but as soon as they heard my voice, they hung up again.
I was trying to use their services and give them money, but their unprofessional behavior was shocking. They repeatedly hung up on me and ignored my attempts to place an order. This bakery's customer service is terrible from my experience, and I strongly advise against trying to use them for any delivery needs.
EDITED IN AFTER OWNER'S RESPONSE:
While I appreciate the effort to clarify the events, I feel it's important to share my side of the story more clearly.
I understand your payment policy and the communication on Wednesday about the store being closed. I would like to clarify that I reached out about this delivery beginning on Monday - two days before the only day off. When I called Thursday morning, I mentioned not having my card, and they assured me I could call back with the details. They also mentioned that someone else from the store would complete my delivery once I provided payment, since the person I was speaking to was leaving immediately to complete the other deliveries.
However, when I called back, I felt dismissed, and I am positive I was abruptly hung up on twice while trying to resolve the situation and get it worked out in everyone's favor. Whether intentional or not, this made it clear that my calls were not a priority.
My review was meant to share an honest account of my experience, not to unjustly harm your business. Negative reviews do have an impact, but so do positive resolutions.
Service: 1
Atrocious customer service.
I work at a company in Zeeland that sells Morats carrot cake. I buy it every week. It tastes amazing and I can read all the ingredients ?
Have the most delightful experience here, they had the utmost scrumptious desserts. I had a particularly fine cookie, the young girl that goes by the name Sarah there was very polite and helpful.Would recommend giving here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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