Popeyes Louisiana Kitchen

I got the chicken strips here and proceeded to experience the worst and most excruciating food poisoning I have ever had in my life. I honestly almost had to go to the hospital due to how bad it was. The food tasted okay, but the chicken strips were so small and stringy they were more like chicken fries. The sauce was good and so was the service, but none of that is worth the face I have spent all day dying on my toilet.

Atmosphere: 1

Food: 1

Service: 2

Best chicken sandwich for 4.99 nice thick real chicken

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

You guys outshine most chicken places. Amazing is all I can say. I had there 6 dollar box. Oh my I was hooked. I ate there 4 times last week. Love that chicken from popeyes

Atmosphere: 5

Food: 5

Service: 5

They messed up my order and I called, they said I could come in the next 24 hours. I came 3 hours after and an older man working accused me of lying because I didn’t bring the old food back. Terrible service and very rude!

Atmosphere: 1

Food: 1

Service: 1

I yeah I'm embarrassed to say this. But yeah I was trying to get my daughter and son-in-law and her babies some really good chicken and for the kids, little chicken tenders and they was horrible. When we walked in there was so much dried chicken up there and they're like hey, what do you want? The worst attitude ever. I ended up going to Dollar general to buy my grandson some microwave french fries which were way much better than Popeyes french fries and chicken sucked. Sorry to say but we picked Popeyes cuz supposedly they were the best. You know what it's all about your employees and then let that chicken sit there for at least 40 minutes

Atmosphere: 1

Food: 1

Service: 1

It's good

Atmosphere: 3

Food: 4

Service: 3

The girl at the counter 11/4/25 6:25PM was incredibly rude, not helpful, lazy. Her attitude and behavior when asked a simple question was disgusting and unprofessional. Prior experiences at this location were great.

Service: 1

Ordered a ten piece and only got 5 pieces of chicken. I called and spoke with Alex the manager, he wanted me to drive 20 mins back to the store so they could give me the rest of my order. No offer of compensation. Ridiculous. When I explained it is my birthday and I am not driving back to the store, he said I could come back within 24 hours for them to remake my order. I'm not driving back there with 24 hour chicken and waiting for them to make it right without some kind of compensation. I will be contacting corporate.

Service: 1

Love that chicken from Popeyes

Horrible! Just a bunch of young kids that don’t care about customer service. Most of them just standing around doing nothing. Order is messed up. I will never return here. Management needs to update their staff.

Atmosphere: 1

Food: 1

Service: 1

Food not good wings were fried so much there was no meat left all crumbles

Atmosphere: 4

Food: 2

Service: 5

To Whom It May Concern,

I’m writing today to express my frustration with the terrible experience I had at Popeyes and the complete lack of customer service I received after getting the wrong order.

Along with my other food items, I ordered two apple pies and was told it would take an extra seven minutes to receive them. I was fine with that. However, when I got home, I discovered that the two apple pies I ordered were actually strawberry apple pies. I wasn’t too upset at first because mistakes happen, but when I called the restaurant about the error, I didn’t receive an immediate apology, nor were they willing to fix the mistake since my son had already eaten one of the pies without realizing it wasn’t the correct kind. I was told to come back—as if they were doing me a favor.

So, I drove back as instructed, expecting at least a sincere apology. Instead, I was handed a bag with new pies in complete silence. No acknowledgment, no apology. I was already frustrated, but I decided to let it go and headed home—only to discover once again that they had given me strawberry apple pies.

I called back, explaining that I had received the wrong pies again. The woman on the phone responded in an uncaring tone, insisting that I did receive apple pies. At that point, I was furious. I had already waited extra time to get my order right, yet I was being told I was wrong while looking directly at strawberry pies. She finally said, “We’ll have two apple pies waiting for you if you come back up.”

By now, I was wasting gas and patience, but I returned anyway to show them the mistake in person. I asked, “So does this look like apples to you?” She admitted that it didn’t and said she didn’t think I was crazy for correcting their mistake. Just to be sure, I cracked open the new pies right there to confirm they were actually apple before leaving.

I ended up driving home with open, cold pies—and no apology or sense of urgency from anyone involved. After all this, you can be certain that Popeyes will never receive my business again.

Atmosphere: 1

Food: 1

Service: 1

Yall need to do something! Girl at the front packaging was struggling. Maybe hurt. But her face gestures say that she’d rather be somewhere else. Long wait. They seemed a tad chaotic or confused maybe…

Service: 1

I did a phone order and picked it up through the drive through. I should object it but I didn't. Two containers of a five container order were missing. I think they just gave me one out of two bags.When I called, it went straight to voicemail. I left my number and got a call back the next day from somebody in corporate. They said that they would take care of it. I told them what was missing. Two days later, I received an email stating that they were happy that they could take care of me and that if I ever have any other problems to contact them. The thing is nothing had been done. Try contacting them again never heard back. Also, the food at popeyes are just gone way downhill.As prices go way uphill.

Food: 1

Service: 1

Overall pretty good but not as good as Chick-fil-A.

Atmosphere: 5

Food: 4

Service: 5