This is a great little quirky place that is a coffee shop with a decent amount of baked goods in the watermark lofts. I got the vegan cinnamon pull apart which was excellent and a couple of cupcakes ($4) to go. They have oat, coconut, and almond milk offerings.
Updated from previous review on 2024-12-23
Staff was fantastic. They went all out on decorating everyday and especially for halloween. The washroom is amazing. Coffee and snacks are good but staff makes the day
Atmosphere: 5
Food: 5
Service: 5
stojan suznjevic
Awesome place
Yancy Weaver
A+ great coffee, food and people. Great place to be creative or just sit and be in the moment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Cupcakes, White Chocolate, Coffee Cake Muffin, Sandwiches, Coffee Kata, Blueberry, Hammer Head, Mocha Latte with Oat Milk
Dakota Ottgen
Awesome experience wonderful place most felt welcome accepted cash and card good place for a coffee date
Atmosphere: 5
Food: 5
Service: 5
Conan Keur
This hidden delight has wonderful atmosphere with whimsical decor and just a dash of pop culture. The seasonal pumpkin pie muffin was delectable, as was the caramel latte! The Coffee Factory is highly recommended!
Delicious coffee, friendly staff, and the coolest coffee shop I’ve ever been to in the Muskegon area!
Atmosphere: 5
Food: 5
Service: 5
Dustin Johnson
My caramel latte was excellent! The Blueberry French Toast Muffin was good as well. This place is worth the visit. Decor was Halloween/Fall when we went and it was great.
Atmosphere: 5
Food: 5
Service: 5
Kym Dieselberg
What an amazing little find for us while visiting for my nephew's wedding! We were looking for a coffee place and luckily this was right down the street! Such a whimsical and fun place! I suggest this for anyone!
Atmosphere: 5
Food: 5
Service: 5
Jayden Lopez
Lady who worked Thursday at 8-9am had poor customer service skills that I could do better, also didn’t know what was on the menu when asked
Atmosphere: 5
Food: 5
Service: 1
MirandaB
Super cool book store and coffee shop in one. Loved the selection of breakfast wrap, baked goods, and coffees. I look forward to going back.
This is a great little quirky place that is a coffee shop with a decent amount of baked goods in the watermark lofts. I got the vegan cinnamon pull apart which was excellent and a couple of cupcakes ($4) to go. They have oat, coconut, and almond milk offerings. Updated from previous review on 2024-12-23
Two words, disco bathroom 🤩....
But seriously, we love The Coffee Factory and how inclusive and welcoming it is. They also have an amazing gift selection, food and coffee.
Dietary restrictions: Gluten free options
Kid-friendliness: Kid friendly with toys and coloring books
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Cupcakes, Sandwiches, Mocha Latte with Oat Milk
Diverse
Welcoming
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: Lots of gluten free treats and great coffee. Love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry
Very eclectic place, sandwiches and sweets look wonderful. Excellent coffee too.....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Cake Muffin, Sandwiches
Staff was fantastic. They went all out on decorating everyday and especially for halloween. The washroom is amazing. Coffee and snacks are good but staff makes the day
Atmosphere: 5
Food: 5
Service: 5
Awesome place
A+ great coffee, food and people. Great place to be creative or just sit and be in the moment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Cupcakes, White Chocolate, Coffee Cake Muffin, Sandwiches, Coffee Kata, Blueberry, Hammer Head, Mocha Latte with Oat Milk
Awesome experience wonderful place most felt welcome accepted cash and card good place for a coffee date
Atmosphere: 5
Food: 5
Service: 5
This hidden delight has wonderful atmosphere with whimsical decor and just a dash of pop culture. The seasonal pumpkin pie muffin was delectable, as was the caramel latte! The Coffee Factory is highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious coffee, friendly staff, and the coolest coffee shop I’ve ever been to in the Muskegon area!
Atmosphere: 5
Food: 5
Service: 5
My caramel latte was excellent! The Blueberry French Toast Muffin was good as well. This place is worth the visit. Decor was Halloween/Fall when we went and it was great.
Atmosphere: 5
Food: 5
Service: 5
What an amazing little find for us while visiting for my nephew's wedding! We were looking for a coffee place and luckily this was right down the street! Such a whimsical and fun place! I suggest this for anyone!
Atmosphere: 5
Food: 5
Service: 5
Lady who worked Thursday at 8-9am had poor customer service skills that I could do better, also didn’t know what was on the menu when asked
Atmosphere: 5
Food: 5
Service: 1
Super cool book store and coffee shop in one. Loved the selection of breakfast wrap, baked goods, and coffees. I look forward to going back.
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