Wendy's
1865 E Sherman Blvd, Muskegon
(231) 830-9995
Recent Reviews
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I was really looking forward to my favorite meal from Wendy’s—chili with cheese and onions. Unfortunately, this time it was very disappointing. Instead of the usual fresh diced onions sprinkled on top, I found huge slices of onion hidden at the bottom of the cup. The pieces were so big it made the chili almost impossible to enjoy.
The man at the register was very friendly and helpful (he even sold me 7 Boo Books, which I appreciated), so I can’t fault the service. But the way the chili was prepared ruined what is normally my go-to meal at Wendy’s.
I really hope they go back to the diced onions on top—because when it’s made right, this is one of the best menu items!
😞
Atmosphere: 5
Food: 3
Service: 5
Expensive and meh food
My food was made incorrectly, did not receive any spoon or straw for my drink. Workers seemed annoyed that people were there, and I could hear employees complaining. I know in food service it’s important to hit a certain time, but that doesn’t mean you should treat customers rudely. Fries were hot so that was great!
Atmosphere: 1
Food: 4
Service: 1
Manager was extremely professional and knowledgeable did an amazing job taking my order and helped me with an issue in the women's bathroom and the district manager was there and she was very professional and knowledgeable and very polite and courteous hard working and is taking steps to make this Wendy's a great Restaurant and I really enjoyed my experience recommending this Wendy's restaurant if ever in the area all employees were very professional and great.
Atmosphere: 5
Food: 5
Service: 5
Sweet girl at the register taking our order and putting up with my partners rambling about non existent options.
Meanwhile the floor was coated in grease, so that it was hard to stand upright.
Highly recommend driving thru.
Food was decent.
The absence of a manager was evident.
They need a real cleaning service.
Atmosphere: 1
Food: 1
Service: 5
Big Dave's burger!!!
Service: 5
I ordered 2 singles combos with everything I got 2 singles with nothing but cheese don't go there
Food: 1
Service: 1
Average wendys but there has been 2 times where i place a mobile order and when i come to the drive thru they say they are closed but end up making my food anyways, since it was a mobile order, Not sure why you would be closed without turning those orders off. This morning was the most recent event
Edit: sitting in the parking lot on Monday, August 11 and I called the store and they claimed to be closed but it is within their business hours and nothing is posted. Dropped review to one star
Atmosphere: 2
Food: 4
Service: 2
Just wanted s cold frosty but had offer for a single burger for $1. Great deal!!
Atmosphere: 4
Food: 5
Service: 4
This Wendy's on Sherman Blvd. has friendly staff and someone usually acknowledges you at counter even if they're busy. Someone comes to counter as soon as they can. Shout outs to Denise and Shanice. They're awesome! Hope I spelled name correctly, Shanice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Jr Cheeseburger
Restaurantji Recommends
The one on East Sherman has the best guy running the front counter.. He's incredible
Atmosphere: 2
Food: 4
Service: 5
Shaunice J is an absolute pleasure to the fast food industry. Give this woman a raise for her hospitality skills, cause guuuurl it's been lacking in the world 🌎
Atmosphere: 5
Food: 5
Service: 5
The team at this Wendy’s location is very kind and sweet. They make my lunch break better every time I go. Thank you- I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Drive up window, lady had nothing but attitude. Apparently she's working there for a reason. 3/29/25 @4.00pm.
Food: 4
Service: 1
Its not at all place is nasty dirty
Atmosphere: 1
Food: 1
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