Tony has made friends with the entire staff. They remember who we are every time we visit. The staff here is amazing, they are like family. Home away from home.
Service: 5
angie repel
From the minute I walked into the Harbor Grand Hotel I immediately felt welcomed. Hannah at the front desk was very warm and kind. I loved the cozy fireplace in the lobby and could sit there all day.The interior décor of the hotel and my room were stunning. One of the highlights of my stay was the cozy fireplace in my hotel room. I also loved the soaking tub. My room was extremely clean and the bed was beyond comfortable.The attention to detail throughout the Harbor Grand Hotel is truly remarkable, from the impeccable service to the stunning views of the harbor. Whether you're seeking a romantic getaway or a peaceful retreat, this hotel exceeds expectations in every way. I can't wait to return.
Service: 5
Jonathon Holland
I didn't get a chance to stay, yet. I stopped in to eat at The Terrace Room restaurant. Keenan was a warm, friendly presence as we were not sure where the restaurant was. I was interested in returning to the hotel for a stay some time, but now I definitely will because of how we were treated.
Service: 5
Dan
We had an absolutely lovely time at this hotel. The reception workers are extremely friendly and personable. The room we had was clean, spacious, and modern looking. I was happy that we were in a nice, quiet hallway. The bed was also very comfortable.If you're hungry, the Terrace Room on the Lower Level is a nice, fancy restaurant with great food. The wait staff are also professional and friendly.Food & drinks: The Terrace Room is a restaurant on the lower level of the hotel and it's stellar. The food and service are top notch. ?
Service: 5
predictably unpredictable
I loved this quaint hotel with beautiful views of the marina and harbor. The picnic breakfast baskets were the best. The decor is magnificent although dark and well-lit. Terrace Room restaurant is magnificent and they serve Italian food.
Service: 4
Joshua Rodriguez
Beautiful property, excellent location & service. Restaurant service and food was top notch but make sure to have a reservation.
Service: 5
Melba Mira
Wow!! This place has it all - great parking, beautiful rooms, attention to detail, and accessibility to the lake. Without exception, their staff is also genuinely cheerful, helpful, and kind. You will not be disappointed - enjoy!!
Service: 5
Michelle Biggs
Incredible experience! Convenient higher end restaurant right downstairs, lovely pool and spa, and custom breakfast delivered right to your room every morningRooms: Rooms are kept well cleaned and maintained, and have an excellent well decorated interior. Comfortable beds and there was an amazing fireplace in our room that kept it nice and toastyWalkability: Very walkable! Bikes are conveniently available at no extra charge for guests to take out and useFood & drinks: The restaurant right downstairs is nice and conveniently located. The breakfast delivered to your room in the morning is delicious and fresh
Service: 5
Zoe Lange
Returning to the Harbor Grand Hotel for our second stay only deepened our love for this romantic retreat. The impeccable rooms are a fusion of elegance and cleanliness, setting the tone for a perfect couples getaway. A highlight was the delightful picnic basket breakfast, delivered right to our room each morning - a lovely touch we truly appreciated. Our evening at the Terrace Room was nothing short of exquisite, and the spa services? Pure bliss. This hotel isn't just a place to stay; it's an experience, and one we wholeheartedly recommend. Can't wait for visit number three!
Service: 5
Susan A
The hotel sits right on the Harbor with all rooms having a view of all the lovely boats in Harbor. The rooms were nice and the beds were very comfortable! Their bar and restaurant had nice options for dinner and drinks after 5:00 PM. We were there at the end of September so it’s possible that during their busier months their hours are different. We walked everywhere in town our entire time staying. To the beach, bars, restaurants, and stores. Would stay here again;)
Highly recommend this hotel for a weekend getaway. Everything was very well done at this place. A few of the favorites were the breakfast they brought to your room every morning as well as the pool and hot tub. We will be back!
Rhianna Brinkmann
Early October was a perfect time to visit New Buffalo to see all the fall colors and huge surfs. Everything at The Harbor Grand exceeded our expectations- we will be back!Rooms: SuperbSafety: The downtown was clean and a positive police presence.Walkability: Excellent, half a block to the downtown.Food & drinks: The Stray dog has great tacos.
Service: 5
Dena E.
Had the best birthday getaway here. Such a cute hotel with amazing service all around. Can't wait to visit again!
Zachary VanNess
New Buffalo is a cool town and The Harbor Grand Hotel has a great spot here. It's positioned within walking distance from the beach and great local restaurants, like Brewster's and The Stray Dog. The rooms were cozy and even had a fireplace and a soaking tub!The indoor pool and hot tub are a good size and kept clean. The staff was very helpful and even brought out a pint of ice cream for my birthday. We plan to come back for an easy get-away.
Service: 5
Vanessa V.
I absolutely love this place as a quick getaway from Chicago. I think we've been here five weekends in the last year and a half and it never disappoints. Absolutely love the picnic basket breakfast, the king bed, the bathroom and the service (always outstanding). I've been able to try the spa once right after they opened and had a really nice massage in a gorgeous space.I think people think of New Buffalo as a summer getaway, but we've spent more time here off-season and love it even more. If you want more space, choose a Village Suite room. If space is less important, do the Harbor or Lakeview Rooms and enjoy the view and fireplace. We have tried all but prefer the smaller rooms with a view. Just returned Monday from our last visit and already trying to figure out when we can go back...
Tony has made friends with the entire staff. They remember who we are every time we visit. The staff here is amazing, they are like family. Home away from home.
Service: 5
From the minute I walked into the Harbor Grand Hotel I immediately felt welcomed. Hannah at the front desk was very warm and kind. I loved the cozy fireplace in the lobby and could sit there all day.The interior décor of the hotel and my room were stunning. One of the highlights of my stay was the cozy fireplace in my hotel room. I also loved the soaking tub. My room was extremely clean and the bed was beyond comfortable.The attention to detail throughout the Harbor Grand Hotel is truly remarkable, from the impeccable service to the stunning views of the harbor. Whether you're seeking a romantic getaway or a peaceful retreat, this hotel exceeds expectations in every way. I can't wait to return.
Service: 5
I didn't get a chance to stay, yet. I stopped in to eat at The Terrace Room restaurant. Keenan was a warm, friendly presence as we were not sure where the restaurant was. I was interested in returning to the hotel for a stay some time, but now I definitely will because of how we were treated.
Service: 5
We had an absolutely lovely time at this hotel. The reception workers are extremely friendly and personable. The room we had was clean, spacious, and modern looking. I was happy that we were in a nice, quiet hallway. The bed was also very comfortable.If you're hungry, the Terrace Room on the Lower Level is a nice, fancy restaurant with great food. The wait staff are also professional and friendly.Food & drinks: The Terrace Room is a restaurant on the lower level of the hotel and it's stellar. The food and service are top notch. ?
Service: 5
I loved this quaint hotel with beautiful views of the marina and harbor. The picnic breakfast baskets were the best. The decor is magnificent although dark and well-lit. Terrace Room restaurant is magnificent and they serve Italian food.
Service: 4
Beautiful property, excellent location & service. Restaurant service and food was top notch but make sure to have a reservation.
Service: 5
Wow!! This place has it all - great parking, beautiful rooms, attention to detail, and accessibility to the lake. Without exception, their staff is also genuinely cheerful, helpful, and kind. You will not be disappointed - enjoy!!
Service: 5
Incredible experience! Convenient higher end restaurant right downstairs, lovely pool and spa, and custom breakfast delivered right to your room every morningRooms: Rooms are kept well cleaned and maintained, and have an excellent well decorated interior. Comfortable beds and there was an amazing fireplace in our room that kept it nice and toastyWalkability: Very walkable! Bikes are conveniently available at no extra charge for guests to take out and useFood & drinks: The restaurant right downstairs is nice and conveniently located. The breakfast delivered to your room in the morning is delicious and fresh
Service: 5
Returning to the Harbor Grand Hotel for our second stay only deepened our love for this romantic retreat. The impeccable rooms are a fusion of elegance and cleanliness, setting the tone for a perfect couples getaway. A highlight was the delightful picnic basket breakfast, delivered right to our room each morning - a lovely touch we truly appreciated. Our evening at the Terrace Room was nothing short of exquisite, and the spa services? Pure bliss. This hotel isn't just a place to stay; it's an experience, and one we wholeheartedly recommend. Can't wait for visit number three!
Service: 5
The hotel sits right on the Harbor with all rooms having a view of all the lovely boats in Harbor. The rooms were nice and the beds were very comfortable! Their bar and restaurant had nice options for dinner and drinks after 5:00 PM. We were there at the end of September so it’s possible that during their busier months their hours are different. We walked everywhere in town our entire time staying. To the beach, bars, restaurants, and stores. Would stay here again;)
Service: 5
Restaurantji Recommends
Highly recommend this hotel for a weekend getaway. Everything was very well done at this place. A few of the favorites were the breakfast they brought to your room every morning as well as the pool and hot tub. We will be back!
Early October was a perfect time to visit New Buffalo to see all the fall colors and huge surfs. Everything at The Harbor Grand exceeded our expectations- we will be back!Rooms: SuperbSafety: The downtown was clean and a positive police presence.Walkability: Excellent, half a block to the downtown.Food & drinks: The Stray dog has great tacos.
Service: 5
Had the best birthday getaway here. Such a cute hotel with amazing service all around. Can't wait to visit again!
New Buffalo is a cool town and The Harbor Grand Hotel has a great spot here. It's positioned within walking distance from the beach and great local restaurants, like Brewster's and The Stray Dog. The rooms were cozy and even had a fireplace and a soaking tub!The indoor pool and hot tub are a good size and kept clean. The staff was very helpful and even brought out a pint of ice cream for my birthday. We plan to come back for an easy get-away.
Service: 5
I absolutely love this place as a quick getaway from Chicago. I think we've been here five weekends in the last year and a half and it never disappoints. Absolutely love the picnic basket breakfast, the king bed, the bathroom and the service (always outstanding). I've been able to try the spa once right after they opened and had a really nice massage in a gorgeous space.I think people think of New Buffalo as a summer getaway, but we've spent more time here off-season and love it even more. If you want more space, choose a Village Suite room. If space is less important, do the Harbor or Lakeview Rooms and enjoy the view and fireplace. We have tried all but prefer the smaller rooms with a view. Just returned Monday from our last visit and already trying to figure out when we can go back...