Subway

36367 26 Mile Rd, New Haven
(586) 716-3090

Recent Reviews

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lillian colley

Why are you arguing with people at the drive through when we are just trying to tell you what we want on our sub? The girl who was working excuse me i mean arguing with me was NOT Meghan.

Atmosphere: 1

Service: 1

Kourtney Annn

Doesn't matter what employees are there always rude. Get a diffrent job if you don't like serving the public. Can't be bothered to explain app but tells you you have rewards. Talks to you like you've had an attitude

Atmosphere: 1

Food: 1

Service: 1

Meg Rose

This is the beat subway I've been to. Staff are friendly, it's clean, good management and food always is fresh

Atmosphere: 5

Food: 5

Service: 5

Brian Oldham

I almost never review chain brands. However, this Subway caught my attention while ordering because the staff went through lengths while I was inside to clean and sanitize everything.
I overheard conversations about keeping their store with some Subway rating, and they wanted to achieve a much higher standard. It was good to hear that the team wanted a specific goal, which was to make that location even better.
That makes me feel more confident as a consumer of their food.
I didn't see "piss poor management," What I witnessed was Megan, the manager going through lengths to provide excellent services all across the business.

Atmosphere: 5

Food: 5

Service: 5

amy anger

Never make my Italian BMT right. They never put ham on it. Hardly any toppings

Jerimiah Allison

The worst sandwich ever!! More bread then anything. I asked for a footlong Turkey Cal club with everything on it. You'd have to eat 3 footlongs to equal a sandwich from anywhere else. DO NOT BLOW YOUR MONEY HERE!

Food: 1

Matthew Haig

We have never had a single good experience at this subway. Everytime, they hide behind the new shielded meat counter (so you can’t watch them make it) and give you almost nothing, cover it with cheese and pretend like nothing is wrong. It comes from greedy ownership and terrible management. If you do not comment as they make your sandwich, you are getting half the ingredients from other stores. Photo is a “Monster pro” (aka double meat Philly cheese with bacon) also, can you find the cheese? $14 foot long with $0.65 worth of meat/sauce.

Atmosphere: 2

Food: 1

Service: 1

steven daros

This place is a joke. Did online order went to pickup had a trailer couldn't go threw drive threw they had front door locked and both employees stood there and put their hands up I explained I had a online order and a big trailer I can't go threw the drive threw. They said we'll to bad. Waited till the 2 people sitting inside left and walked in to wait

Atmosphere: 1

Food: 3

Service: 1

Jake S

Review: New Haven Mi Subway located on 26 mile rd. Awful customer service last night. Came and the lady was rude at the speaker and didn’t hear us. We wanted two subs and a few cookies and easy order to do. Got to the window she said are total we gave her $50 dollars saying they don’t take big bills where’s the damn sign saying they don’t. Then she said it’s card only and we were gonna drive away but we were hungry and everything else in this part of new haven sucks so we gave her a debit card and she throws the machine at us saying please please leave a tip no we won’t because your service sucked and are order was completely messed up th e meat wasn’t worm. Subway needs to close all them down.

Atmosphere: 1

Food: 1

Service: 1

Christopher Malone

Food taste good however what I don't like is a they present themselves as a healthy alternative to fast food and they are not! Thier bread has so much sugar in it, it's closer to cake time than bread

Vegetarian options: Just order a veggie delight to!

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Cold Cut Combo, Cookies, Sweet Onion Chicken Teriyaki, Raspberry Cheesecake, Doritos Cool Ranch, Lay’S Classic, Oatmeal Raisin, Black Forest Ham Egg & Cheese Wrap, The Champ, Turkey Cali Club, The Hotshot Italiano, Titan Turkey, The Outlaw

Davod Davidson

Tried to steal my money, had to do chargeback through bank.Edited for response I was given: I already did call the shop and was told I would receive my funds automatically 2-3 business days... after 30 days nothing, I had to do a chargeback with my bank cause you guys tried to steal my money....

Atmosphere: 1

Food: 1

Service: 1

lilgothish ish (Lilgothish)

Dirty tables walking in and it’s a small space . The dude started the order not listening to what I was saying put frozen eggs on the sandwich thinking frozen eggs would cook on the sandwich in 30 seconds knowing he just took them out the freezer.? Subway just lost all business from me and my family .

Atmosphere: 1

Food: 1

Service: 1

michelle Kozlowski (MK)

Great food!

Brad Shellenbarger

Whoever made my sub today 9-24-23 @145pm did an amazing job. She took the time to make sure it was perfect. This is best location subway has in 20 miles. Keep up the great work.

Atmosphere: 5

Food: 5

Service: 5

Jaccob Sofranski

Review: New Haven Mi Subway located on 26 mile rd. Awful customer service last night. Came and the lady was rude at the speaker and didn’t hear us. We wanted two subs and a few cookies and easy order to do. Got to the window she said are total we gave her $50 dollars saying they don’t take big bills where’s the damn sign saying they don’t. Then she said it’s card only and we were gonna drive away but we were hungry and everything else in this part of new haven sucks so we gave her a debit card and she throws the machine at us saying please please leave a tip no we won’t because your service sucked and are order was completely messed up th e meat wasn’t worm. Subway needs to close all them down.

Atmosphere: 1

Food: 1

Service: 1

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