Ordered a burger and the buns were missing. Like how does someone forget the buns out of all things. Might as well close this Wendy’s down it’s nothing but bad reviews all around.
Atmosphere: 1
Food: 1
Service: 2
Carley Mattson
Everytime I come here or order from here you’re out of Dr. Pepper. How are you going to have a fast food restaurant and never have the second most popular pop? And you didn’t even seal my bag. Food was cold not the right pop ever and slow service. The DoorDash person shouldn’t be calling me to tell me you don’t have my pop when you had the order for 10 minutes before. Thank you for making the new one in Richmond my go to for Wendy’s now.
Food: 1
K G
Chili was nasty… sauce was extra thick with no meat. I paid for a bowl of beans. Very disappointing especially sitting in the drive thru for about 15 minutes. Not sure why I had to wait so long with it only being one car ahead of me.
Dylan !!
horrible food always taste moldy and old and workers throw food in the bag.
Atmosphere: 1
Food: 1
Service: 1
Joel Miller
The worst Wendy's I have ever ate at.
Atmosphere: 1
Food: 1
Service: 1
Eric Mcdonald
Will not be back got there 2hrs after they opened for breakfast disgusting the pop counter had food and pop rings on the stainless that you could tell have been there for days while I was waiting for food could see more dirty tables then clean ones there were 4 flies by the main garbage at front doors who knows where else the flies have been inside the establishment just everywhere was dirty only positive food was fast workers were nice
Nowell Kotas
hate to say it but my kid is in the er right now from eating the crap from here. you better hope hes ok or i will own this place
Food: 1
Service: 5
Joseph VanPlase
This place was disgusting. Food all over the floor, tables were full of food and not wiped down, the workers were so slow, the bathroom was disgusting, and when the food got to us it was cold, and we ate inside.
Atmosphere: 1
Food: 1
Service: 1
Ashmita Pandey
Worst food, worst service. They ruin my whole day.
kayla
Service needs to be better. I’ve gotten attitude when I asked for a receipt and the girl made it seem like it was the most inconvenient thing for her. I understand people have bad days, but there’s no reason to give me attitude for asking for a receipt, especially when I’m being nice about it. I don’t know, normally service is a hit or miss at this location but recently it’s been mostly misses.
i went through the drive through and idk if the speakers were horrible or if the girl was mumbling but i could hardly hear her. i ordered garlic parmesan saucy nuggets (which appeared as so on the screen) but i received bbq nuggets. i ordered 2 large sprites and one was clear, as sprite should be, and the other one was like brownish clear. the fries are always either too salty or have no salt at all. worst location ever
Atmosphere: 3
Food: 3
Service: 1
David Valencia
Foods bad, employees have an i don't care attitude then wonder why they are where they are in life. Avoid this location at all costs.
Courtney Smith
Found this in my burger CALLED for two days straight no answer They don’t pick up sloppy making their food do not eat from this Wendy’s very nasty ran by young kids who don’t care
Atmosphere: 1
Food: 1
Service: 1
Jason Schofield
Standard Wendy's
Atmosphere: 4
Food: 4
Service: 4
Landon H
Whoever the girl working the drive through speaker and 2nd window at 6:50 pm on Friday September 6th needs to have a stern taking to she had a horrible attitude mumbled the whole time and yelled at me when I asked if they had strawberry Frostys. I work in a drive through and there is no reason you should ever raise your voice to a customer. when I got to the window she refused to give me a receipt because I said I would like to leave feedback with the survey at the bottom of the receipt. overall a real terrible experience. do better and hire better employees.
Ordered a burger and the buns were missing. Like how does someone forget the buns out of all things. Might as well close this Wendy’s down it’s nothing but bad reviews all around.
Atmosphere: 1
Food: 1
Service: 2
Everytime I come here or order from here you’re out of Dr. Pepper. How are you going to have a fast food restaurant and never have the second most popular pop? And you didn’t even seal my bag. Food was cold not the right pop ever and slow service. The DoorDash person shouldn’t be calling me to tell me you don’t have my pop when you had the order for 10 minutes before. Thank you for making the new one in Richmond my go to for Wendy’s now.
Food: 1
Chili was nasty… sauce was extra thick with no meat. I paid for a bowl of beans. Very disappointing especially sitting in the drive thru for about 15 minutes. Not sure why I had to wait so long with it only being one car ahead of me.
horrible food always taste moldy and old and workers throw food in the bag.
Atmosphere: 1
Food: 1
Service: 1
The worst Wendy's I have ever ate at.
Atmosphere: 1
Food: 1
Service: 1
Will not be back got there 2hrs after they opened for breakfast disgusting the pop counter had food and pop rings on the stainless that you could tell have been there for days while I was waiting for food could see more dirty tables then clean ones there were 4 flies by the main garbage at front doors who knows where else the flies have been inside the establishment just everywhere was dirty only positive food was fast workers were nice
hate to say it but my kid is in the er right now from eating the crap from here. you better hope hes ok or i will own this place
Food: 1
Service: 5
This place was disgusting. Food all over the floor, tables were full of food and not wiped down, the workers were so slow, the bathroom was disgusting, and when the food got to us it was cold, and we ate inside.
Atmosphere: 1
Food: 1
Service: 1
Worst food, worst service. They ruin my whole day.
Service needs to be better. I’ve gotten attitude when I asked for a receipt and the girl made it seem like it was the most inconvenient thing for her. I understand people have bad days, but there’s no reason to give me attitude for asking for a receipt, especially when I’m being nice about it. I don’t know, normally service is a hit or miss at this location but recently it’s been mostly misses.
Restaurantji Recommends
i went through the drive through and idk if the speakers were horrible or if the girl was mumbling but i could hardly hear her. i ordered garlic parmesan saucy nuggets (which appeared as so on the screen) but i received bbq nuggets. i ordered 2 large sprites and one was clear, as sprite should be, and the other one was like brownish clear. the fries are always either too salty or have no salt at all. worst location ever
Atmosphere: 3
Food: 3
Service: 1
Foods bad, employees have an i don't care attitude then wonder why they are where they are in life. Avoid this location at all costs.
Found this in my burger
CALLED for two days straight no answer
They don’t pick up sloppy making their food do not eat from this Wendy’s very nasty ran by young kids who don’t care
Atmosphere: 1
Food: 1
Service: 1
Standard Wendy's
Atmosphere: 4
Food: 4
Service: 4
Whoever the girl working the drive through speaker and 2nd window at 6:50 pm on Friday September 6th needs to have a stern taking to she had a horrible attitude mumbled the whole time and yelled at me when I asked if they had strawberry Frostys. I work in a drive through and there is no reason you should ever raise your voice to a customer. when I got to the window she refused to give me a receipt because I said I would like to leave feedback with the survey at the bottom of the receipt. overall a real terrible experience. do better and hire better employees.
Atmosphere: 1
Food: 3
Service: 1
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