Tim Hortons
30465 Milford Rd, New Hudson
(248) 264-6551
Recent Reviews
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Great people, efficient
Atmosphere: 5
Food: 5
Service: 5
Food was horrible
Atmosphere: 3
Food: 1
Service: 5
This location has about the rudest group of employees,. manager, and owner I have ever come across. It is like they were trained to be rude as opposed to proper customer service they do it so well. They literally hate their customers and abuse them verbally. I have never witnessed anything like this from a store location. They must either feel they make enough money that they don't need the hundreds of customers that will never go there again, or they just don't care about being hospitable to people because they just hate people that much. Can't figure out why they even have a customer-oriented business in the first place if they are so hateful toward people in general. If you want to be verbally abused, if that is your thing, this is the place for you!! And then they just go ahead and give exactly the same reply to every bad review--they copy and paste that they're sorry and to contact Tim Horton's. They literally don't even try to improve their behavior or lack of proper customer service. DO NOT GO TO THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Coffee is always disgusting pretty sure they don’t use Tim Hortons coffee and the food is even more disgusting always had a taste of doughnuts doesn’t seem like they clean there equipment and even maybe don’t even change there gloves they also use the same gloves to deal with money nasty.
Food: 1
This place is incredibly frustrating. The coffee is always burnt and way too dark, and they CONSTANTLY forget to add sugar even when it’s clearly requested. How hard is it to get a basic coffee order right? I’m tired of wasting money on drinks I can’t even enjoy. Completely unacceptable and very poorly run.
Atmosphere: 1
Food: 1
Service: 1
This store rarely opens up on time. They are just making the coffee when they open and if you like your coffee strong, that's what you will get. I DO NOT recommend you get your coffee when they first open. Give them an hour or so. Workers should be there before they open and coffee should be ready so it won't be strong.
Service: 1
I'm a coffee drinker and I go to tims Hortons all the time e not this location though. I have made 4 orders in 2 week at this location through door dash and the store always cancel order.
Atmosphere: 1
Food: 2
Service: 2
The guy that runs this store always seems to say the deals always are ended and charges your full price. Then when you look up and go to other Tim. Hortons, the deals are still valid. This guy's done this to me multiple times
Very rude in the drive thru. The Arabic man just shut the window in my face and walked away while I was talking. Coffee tasted bad and the food was cold I will NEVER come to this location again.
Service: 1
Hate the cardboard straws, would be nice if they didn't shove the drinks out the window with it all spilling down the sides... Just take a second and look before handing it over to the person PAYING for it who maybe doesn't want coffee all over their interior of their car.... This is not an exception usually have to push it back to the person at the drive through and ask for it to be cleaned up it's shocking if it isn't a mess... Look at my other reviews rarely do I give a bad review
Restaurantji Recommends
Everytime i to in, I ask for something limited off the menu above the cashier. They always say they dont have it anymore
Atmosphere: 5
Food: 5
Service: 1
Extremely bad service from the lady who was taking orders. First thing she doesn’t even know how the Tim hortons app work. Very rude to customers and not at all friendly.
Atmosphere: 1
Food: 1
Service: 1
The hash brown taste like birthday cake donuts.. ordered sausage got bacon and my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Great coffee as always. Only place we go for coffee
Owner is rude. Staff is rude. Maybe that’s why they can’t keep an employee around for longer than 3 days.
They don’t say hello or good morning or thank you. Place is dirty.
If you go in after they are closed you can see how filthy the front window is where they keep their donuts, so I can’t imagine what the back area looks like.
Atmosphere: 1
Food: 2
Service: 1
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