Our server Miranda took an order outside. She noticed a water bottle on the grass & picked it up, She could have left it for the landscapers to pick up but on this very chilly day she took the time. Miranda was pleasant and wish more employees were like her.
If I could leave a negative review I would. I had to create a google account just to post this so if you think I was too caught up in my emotions then you would be wrong. After 10 minutes of waiting to put in our drink orders in and another 10 mins of waiting for the drinks to actually come, my corona was given a lime that was to big to even put into the bottle and was basically like a cork stopper. One thing I would just like to add was that they somehow didn’t notice an elderly couple waiting for 20 mins to get sat even though there were 6+ open booths and 3 booths that took them until we left to finally clean off. Then it took 30 minutes until we put our food orders in and another 30 minutes until we got our food. You might think “oh it was probably busy?” Nope wasn’t that busy. The manager came by and apologized saying “sorry it’s taking so long we ran out of onions”. So does every other restaurant out there that’s when you 86 and communicate better with your employees and move on!!! Also once I finally got my burger it was extremely dry and the buns were extremely soggy from the tomatoes and guess what it also had onions… which they said they ran out so that sorry excuse the manager told us was probably just a sorry attempt for covering up that it sat underneath a heat lamp for thirty minutes. I felt terribly bad because once I finally got my food more and more people came in and I tried warning them about how terrible the service was but was unable too. I would say it was a 99% bad experience, the remaining 1% of a good experience is for the 1 creed song they played and that was it.
Atmosphere: 1
Food: 1
Service: 1
Ashley A
This place sucks. Waited 45 minutes just for them to come and tell us that they don’t have all the ingredients to make the food. Spent $30 for trash that was cold and soggy. It tasted microwaved. Don’t waste your money here.
Atmosphere: 2
Food: 1
Service: 1
DS Domenic
Great burger and fries.
Server nice and quick.
Atmosphere: 4
Food: 5
Service: 5
Tom P
I'm bit surprised this restaurant is rated lower than Outback next door. The food here was hot, tables were clean, there was a room for improvement with the state of the toilets, but at least there were indicators of cleaning effort.
Atmosphere: 5
Food: 5
Service: 5
Kathleen Bowers
Good food. Reasonable prices. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Katelyn Lafleche
wonderful experience at novi applebees. our server, Gabriel, was lovely and attentive! will be back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Meltdown
Jared Metzler
Amber is an Amazing bartender and always makes sure we have a good time. Food is awesome, the 4 cheese Mac apple pie is are an absolute must have! Great place to visit!
They were overwhelmed due to an event at a nearby convention center; however, our server remained calm and attentive. Just surrounded by tables full of used dishes this time, otherwise a 5. The food was good.
paul nowicki
Great lunch. Fast service Auburn consulting copier repair service and sales
Atmosphere: 5
Food: 5
Service: 5
Debi Latta
Went in for apps and drinks and server was amazing
Atmosphere: 5
Food: 5
Service: 5
Jerry Bunnell
Great for good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Becky A'Hearn
Stopped in for a quick appetizers and drinks. Autumn the bartender was very nice and accommodating. Will definitely be back
Best service and food!! Such great people!!
Atmosphere: 5
Food: 5
Service: 5
Our server Miranda took an order outside. She noticed a water bottle on the grass & picked it up, She could have left it for the landscapers to pick up but on this very chilly day she took the time. Miranda was pleasant and wish more employees were like her.
Atmosphere: 5
Food: 5
Service: 5
Best Applebee's around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Double Crunch Shrimp, Salad
If I could leave a negative review I would. I had to create a google account just to post this so if you think I was too caught up in my emotions then you would be wrong. After 10 minutes of waiting to put in our drink orders in and another 10 mins of waiting for the drinks to actually come, my corona was given a lime that was to big to even put into the bottle and was basically like a cork stopper. One thing I would just like to add was that they somehow didn’t notice an elderly couple waiting for 20 mins to get sat even though there were 6+ open booths and 3 booths that took them until we left to finally clean off. Then it took 30 minutes until we put our food orders in and another 30 minutes until we got our food. You might think “oh it was probably busy?” Nope wasn’t that busy. The manager came by and apologized saying “sorry it’s taking so long we ran out of onions”. So does every other restaurant out there that’s when you 86 and communicate better with your employees and move on!!! Also once I finally got my burger it was extremely dry and the buns were extremely soggy from the tomatoes and guess what it also had onions… which they said they ran out so that sorry excuse the manager told us was probably just a sorry attempt for covering up that it sat underneath a heat lamp for thirty minutes. I felt terribly bad because once I finally got my food more and more people came in and I tried warning them about how terrible the service was but was unable too. I would say it was a 99% bad experience, the remaining 1% of a good experience is for the 1 creed song they played and that was it.
Atmosphere: 1
Food: 1
Service: 1
This place sucks. Waited 45 minutes just for them to come and tell us that they don’t have all the ingredients to make the food. Spent $30 for trash that was cold and soggy. It tasted microwaved. Don’t waste your money here.
Atmosphere: 2
Food: 1
Service: 1
Great burger and fries.
Server nice and quick.
Atmosphere: 4
Food: 5
Service: 5
I'm bit surprised this restaurant is rated lower than Outback next door. The food here was hot, tables were clean, there was a room for improvement with the state of the toilets, but at least there were indicators of cleaning effort.
Atmosphere: 5
Food: 5
Service: 5
Good food. Reasonable prices. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
wonderful experience at novi applebees. our server, Gabriel, was lovely and attentive! will be back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Meltdown
Amber is an Amazing bartender and always makes sure we have a good time. Food is awesome, the 4 cheese Mac apple pie is are an absolute must have! Great place to visit!
Restaurantji Recommends
They were overwhelmed due to an event at a nearby convention center; however, our server remained calm and attentive. Just surrounded by tables full of used dishes this time, otherwise a 5. The food was good.
Great lunch.
Fast service
Auburn consulting copier repair service and sales
Atmosphere: 5
Food: 5
Service: 5
Went in for apps and drinks and server was amazing
Atmosphere: 5
Food: 5
Service: 5
Great for good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Stopped in for a quick appetizers and drinks. Autumn the bartender was very nice and accommodating. Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
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