Baskin-Robbins
39415 W 10 Mile Rd, Novi
(248) 426-9348
Recent Reviews
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$$$$$$
Got 1 double scoop and 1 single scoop with fudge for $12
Good Lord!!!
I know that everyone is trying to make money, but my goodness for 2 more bucks I can get 3 boxes of Breyers!!!
Atmosphere: 2
Food: 4
Service: 4
I gotta waffle cone and it was stale. I got another waffle cone Because I told them that that one was still and the other one that they gave me was stale.. I am never going there again
Atmosphere: 1
Food: 1
Service: 1
Spotless, friendly staff, speedy service, comfortable atmosphere.
Kid-friendliness: It's ice cream... Kids of all ages will love it.
Wheelchair accessibility: First floor, ample spots for differently abled persons, bathrooms had ample room, sturdy rails and low enough sinks.
Atmosphere: 5
Food: 5
Service: 5
Good location plenty of parking good service neat and clean location
Atmosphere: 5
Food: 5
Service: 5
Great service. Warm and inviting atmosphere. The ice cream was top notch with sizeable scoops. Very friendly and clean environment. Enjoyed it so much, though ate more than I should and still has extra for later.
Atmosphere: 5
Food: 5
Service: 5
I only Had a Breakfast Sandwich....But....It was Good! The Ice-cream is always Good!
Atmosphere: 5
Food: 5
Service: 5
Never again. We went here 3 times hoping that it would be better. The first time they closed much earlier than the posted time and potential customers had to find out by going seeing the door locked. I knocked and asked were they open and someone came and said that they decided yo close early. Lol. My gas wasted. Second time the workers didn’t seem to know about the ice cream I mentioned and kept going to back. Third time the ice cream didn’t look that great. I saw some with what looked like snow in the container. I called back and said to the person who waited on me : do you see all that ice in there with the ,butter pecan and it looks like snow. He apologized and said he will clean it up and I can come back and get a free scoop. Ask for anyone and tell them about my call. Yeah. Nope. I gave this place 3 tries. It is nothing like another Baskin - Robbins I found. They have donuts but I’m not willing to get that based on the unclean looking ice cream freezers. Freezer burned ice cream yuck.
Terrible customer service. Rude workers, will never order a cake from here again.
Strawberry cheesecake... that's all I can say.
It was better than usual.
Restaurantji Recommends
I ordered a cake, it was not ready and they could not find any sign of the order.
No dairy free Available ? although website lists that as an option on the menu for store location.
I Walked In For Some Supposedly Fresh Donuts. They Had Hardly Any Selection So I Settled On Some Chocolate Donut Holes. They Were Stale And Not Fresh. When I Told The Manager He Said Call Corporate Offices. Unbelievable That The Manager Was That Rude. I Don’t Recommend. Will Never Be Back.
This location is bad.Ice cream all dried up.I found on flavor that looked decent so I purchased it and they charged me a dollar extra. BEWARE!!
It felt nice to have it open late at 9:30pm and see groups of people enjoying flavorful ice cream
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