Very good burgers. But very expensive and I don't like the price! I hate the position of the coke machine and the set-up inside..
Atmosphere: 3
Food: 5
Service: 5
Micahal abbasi
Great food. Fries was hot and crispy.
Atmosphere: 5
Food: 5
Service: 5
RJ Bentley
Great service and even better food! Food came out fast and was hot upon arrival. Good spot if you have a gluten intolerance/allergy, as they have gf buns and the fries are gluten free as well!
Atmosphere: 5
Food: 5
Service: 5
hbuyb nno
Great food and great gluten free option! Definitely a bit pricey but what isn't now-a-days?
Atmosphere: 5
Food: 5
Service: 5
Sam S
Place used to be ok. On my most recent visit however, I got ignored by a worker for some reason. 0 acknowledgement by staff upon entering the restaurant, like none. Had to flag down someone for service. Food was burnt. Plus how do you forget cheese on a kiddie cheeseburger. Had to add a slice at home. :/
Service: 1
Ken Davis
Great burger. The “Southern Lucy” was incredible. I love the sauce choices. The restaurant is fairly clean — could be repainted. The team was quick and kind.
Atmosphere: 5
Food: 5
Service: 5
Al Barnes
I have celiac disease, so their gluten friendly options are phenomenal. They have gluten free buns, separate grilling areas, and a seperate gluten free shake mixer. I have never once gotten sick after eating here. I come here so often, and I would trust this place with my life. They're my go to for burgers, especially if I don't want something too heavy or greasy, yet still want a burger and fries. Staff is always friendly, online pickup is always hassle free, and food is always delicious.
Dietary restrictions: Celiac/gluten intolerance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Shake's, Half & Half Fries, French Fries
Ruby Schelter
Great food and service! Our family had a little of everything and all perfect! Super friendly staff! Thanks!
Atmosphere: 5
Food: 5
Service: 5
po jack
Ordered the chicken tenders and the onion strings. Both were barely edible. Also, the staff forgot to include the sauces with the order. When I called to let them know, they said they couldn’t offer a coupon for next time. Definitely not worth the price. Won’t be back.
I recently visited Burger 21, and the experience left much to be desired. The place was nearly empty, with only one other table occupied and nobody at the counter—a red flag. Despite this, I decided to give it a try before my movie.
I ordered a burger to go, hoping to enjoy it in my car. Unfortunately, the bottom bun was so mushy it practically disintegrated. It seemed like they rushed the preparation and didn't allow the fat to drain off properly, resulting in a soggy mess. I had to peel off the bottom bun to eat the burger, which was disappointing. This should not happen for a burger that cost $10 or more
With Five Guys opening soon next door, I can’t see myself returning to Burger 21. The overall experience was quite a letdown.
Atmosphere: 4
Food: 2
Service: 2
W Pfrin
Best chain burger there is, great flavors, clean place, good prices.
Atmosphere: 5
Food: 5
Service: 5
Keith
I recently visited Burger 21, and the experience left much to be desired. The place was nearly empty, with only one other table occupied and nobody at the counter—a red flag. Despite this, I decided to give it a try before my movie.
I ordered a burger to go, hoping to enjoy it in my car. Unfortunately, the bottom bun was so mushy it practically disintegrated. It seemed like they rushed the preparation and didn't allow the fat to drain off properly, resulting in a soggy mess. I had to peel off the bottom bun to eat the burger, which was disappointing. This should not happen for a burger that cost $10 or more
With Five Guys opening soon next door, I can’t see myself returning to Burger 21. The overall experience was quite a letdown.
Atmosphere: 4
Food: 2
Service: 2
Dave McNutt
This visit was my first to Burger 21. I had high expectations as a Five Guys was going in next door. My chocolate shake was delivered as we were getting ready to leave. Staff is timid and can’t remember things.Wait for Five Guys to open next door.
Atmosphere: 3
Food: 4
Service: 1
Michelle
My family and I want to thank Cole and Mya for their fast, courtesy service, and very helpful. Please give them a raise, for they deserve one even for their kindness. We love coming here and appreciate the great food too.
Yes, it’s better than five guys
Atmosphere: 4
Food: 5
Service: 4
Very good burgers. But very expensive and I don't like the price! I hate the position of the coke machine and the set-up inside..
Atmosphere: 3
Food: 5
Service: 5
Great food. Fries was hot and crispy.
Atmosphere: 5
Food: 5
Service: 5
Great service and even better food! Food came out fast and was hot upon arrival. Good spot if you have a gluten intolerance/allergy, as they have gf buns and the fries are gluten free as well!
Atmosphere: 5
Food: 5
Service: 5
Great food and great gluten free option! Definitely a bit pricey but what isn't now-a-days?
Atmosphere: 5
Food: 5
Service: 5
Place used to be ok. On my most recent visit however, I got ignored by a worker for some reason. 0 acknowledgement by staff upon entering the restaurant, like none. Had to flag down someone for service. Food was burnt. Plus how do you forget cheese on a kiddie cheeseburger. Had to add a slice at home. :/
Service: 1
Great burger. The “Southern Lucy” was incredible. I love the sauce choices. The restaurant is fairly clean — could be repainted. The team was quick and kind.
Atmosphere: 5
Food: 5
Service: 5
I have celiac disease, so their gluten friendly options are phenomenal. They have gluten free buns, separate grilling areas, and a seperate gluten free shake mixer. I have never once gotten sick after eating here. I come here so often, and I would trust this place with my life.
They're my go to for burgers, especially if I don't want something too heavy or greasy, yet still want a burger and fries.
Staff is always friendly, online pickup is always hassle free, and food is always delicious.
Dietary restrictions: Celiac/gluten intolerance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Shake's, Half & Half Fries, French Fries
Great food and service! Our family had a little of everything and all perfect! Super friendly staff! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Ordered the chicken tenders and the onion strings. Both were barely edible. Also, the staff forgot to include the sauces with the order. When I called to let them know, they said they couldn’t offer a coupon for next time. Definitely not worth the price. Won’t be back.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I recently visited Burger 21, and the experience left much to be desired. The place was nearly empty, with only one other table occupied and nobody at the counter—a red flag. Despite this, I decided to give it a try before my movie.
I ordered a burger to go, hoping to enjoy it in my car. Unfortunately, the bottom bun was so mushy it practically disintegrated. It seemed like they rushed the preparation and didn't allow the fat to drain off properly, resulting in a soggy mess. I had to peel off the bottom bun to eat the burger, which was disappointing. This should not happen for a burger that cost $10 or more
With Five Guys opening soon next door, I can’t see myself returning to Burger 21. The overall experience was quite a letdown.
Atmosphere: 4
Food: 2
Service: 2
Best chain burger there is, great flavors, clean place, good prices.
Atmosphere: 5
Food: 5
Service: 5
I recently visited Burger 21, and the experience left much to be desired. The place was nearly empty, with only one other table occupied and nobody at the counter—a red flag. Despite this, I decided to give it a try before my movie.
I ordered a burger to go, hoping to enjoy it in my car. Unfortunately, the bottom bun was so mushy it practically disintegrated. It seemed like they rushed the preparation and didn't allow the fat to drain off properly, resulting in a soggy mess. I had to peel off the bottom bun to eat the burger, which was disappointing. This should not happen for a burger that cost $10 or more
With Five Guys opening soon next door, I can’t see myself returning to Burger 21. The overall experience was quite a letdown.
Atmosphere: 4
Food: 2
Service: 2
This visit was my first to Burger 21. I had high expectations as a Five Guys was going in next door. My chocolate shake was delivered as we were getting ready to leave. Staff is timid and can’t remember things.Wait for Five Guys to open next door.
Atmosphere: 3
Food: 4
Service: 1
My family and I want to thank Cole and Mya for their fast, courtesy service, and very helpful. Please give them a raise, for they deserve one even for their kindness. We love coming here and appreciate the great food too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries
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