Dairy Queen West (Treat and Cakes)

48955 Grand River Ave, Novi
(248) 480-7778

Recent Reviews

Kelly

Manager needs an education in business management.

Atmosphere: 1

Michelle C

Hours are unreliable, close whenever the staff feels like it.

Chrystyna Vazquez

Our treats were perfect. The young lady that helped us at the register was beyond helpful and when she didn't know the answer she looked it up!

Joel McDonald

Always good. It's a bit pricey unless you use the app or other deals

Michael Farmer

Ordered a cake batter cookie dough blizzard and they made a regular cookie dough blizzard with sprinkles. I begrudgingly ate all of it and I can’t get those calories back

Francisco Rivera

Really good

C W.

Came in ordered 2 drinks made first oneCame up quick summertime slushyAnd a mint shake. Then they made mint shake and gave shake as extra to peopleWho came in after us.Manager says it's recommended to waitAt counter for drinks after they gave mine away. Then attitude from managerAbout me asking where mine was.I suggest going somewhere different for your desserts.

The Mandalorian

The service here is outstanding. Hanna and Todd showed friendly and professional service. Before I ordered, i told them about my fruit allergies to anything in the orange family. They understood and showed me that they could still make incredible treats. Other fruits I'm good with except oranges. Time after time they delivered.A couple of weeks ago, though, I noticed these cakes they have in the freezer. I told them I'll be ordering in the future for my mom birthday may 29. After a couple of weeks my sis told me she'll buy the cake from somewhere else. I said ok cool. But when my mombirthday came up she forgot to buy the cake. So I was furious and called an audible and drove 40 min Detroit to Novi. Thankfully, the same woman was there, Hanna. That took care of me before. I told her about my situation and she took action. She quickly put some writing on the cake for me. I paid for the cake and wow, it looked great. Now, from one of the photos, a couple of pieces were slightly removed, that's only because I was carrying the cake in the house. But we tore it up. Taste great, smooth vanilla ice cream with strawberries and shortcake pieces. My mom loved it. Thank you, Todd and Hanna, for everything. I love you guys. Once again, you save me.

D Rase

Friendly staff, place was clean and ice cream was great

sandy royston

Small blizzard was perfect just the way I like it. Great staff

Colleen Knipple

All around amazing crew! Went above and beyond for my kid on his birthday!! Appreciate the kindness to help this mama out!

Zach G.

Good DQ location, they always get my order right, and there's nice people working there. Will keep coming back!

M E

Always great service.

Jeanine Walker

Love our Dairy Queen. Great, friendly service!

Danna Love

My kids were all over the place tossing out so many orders that the employees made extra ice reams they didn't want and forgot some they did. Totally handle it so cool and made them the correct ones for no extra charge and let them keep the others. The place is clean and spacious. Totally recommend.

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Dairy Queen West (Treat and Cakes)

48955 Grand River Ave, Novi, MI 48374
(248) 480-7778