Domino's Pizza

41728 W 10 Mile Rd, Novi
(248) 349-9101

Recent Reviews

Sort by
Tom Borkowski

Good not great pizza. Busy place

Atmosphere: 4

Food: 5

Service: 5

Omid Nad

Tonight I saw Domino’s ad for 50% off, so I ordered a large Philly cheesesteak pizza. But when I opened the box, I was shocked by how bad the quality was. It was mostly bread, had very little steak, and didn’t have any Alfredo sauce at all. I also felt like the ingredients were old and not fresh, like they weren’t made for today. It was really bad. I was honestly surprised by how poor the quality was. When I complained, they just told me, “That’s how it is.

Atmosphere: 1

Food: 1

Service: 1

Annahita Alizadeh

ordered pizza tonight — the same one I always get — but this time it had a 50% off deal.
When it arrived, I was honestly shocked. This wasn’t pizza at all. It was basically a dry piece of bread with a few random toppings thrown on top.

No flavor, no quality, nothing like what I usually receive from this place.

Honestly, this was the worst pizza I’ve ever had.
If this is how they treat discounted orders, I’m not ordering again.

Food: 1

Matthew M

My pizza was barely cooked, dough was raw in the crust and cheese not completely melted. No seasoning on the crust either. at least this time the lights wree on amd the employee actually talked ro me.

Food: 3

Service: 3

Sai Archan B

We took BBQ chicken pizza and it’s seems nasty and burnt smell coming in while eating! More over it’s seems no chicken pieces on it and the quality was so bad!

Food: 1

julian khoshiko

Had a few mins to order was turned down sad

Atmosphere: 1

Food: 1

Service: 1

Dan Sparks

Manager rude and staff , refused advertisement from app don't shop at this dominos the worst location dirty store should be investigated and closed

Atmosphere: 1

Food: 1

Service: 1

krish g

Ordered veg pizza couple of times. Before the pizza used to be very good and the cheese also felt fresh but recently feeling it as old. The taste is not like before at all.

Food: 3

Service: 4

Roman Skikun

The counter-man (Donovan) took my order quickly, friendly, & politely. And the kitchen guys baked us two delicious pizzas. Gratefully yours, Roman Skikun, Novi, MI

Roman Skikun

The counter-man (Donovan) took my order quickly, friendly, & politely. And the kitchen guys baked us two delicious pizzas. Gratefully yours, Roman Skikun, Novi, MI

Atmosphere: 5

Food: 5

Service: 5

Saif Salman

The employee there his name is KB is great food maker everytime is good when he makes it and he has great customer service, I recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Vonkoff

They are great. Stuffed crust is amazing

Atmosphere: 3

Food: 5

Service: 5

Diamond Gentry

Tonight, I ordered a pizza, bread and a Alfredo pasta bowl. I had no issue with the delivery guy. He was very kind. I opened my pasta bowl and to my surprise, it was completely dry with no sauce in it. The pizza was also poorly made. I was livid because I spent extra for the delivery fee and once I realized after almost 15 mins of holding on for a worker to come to the phone, I had to drive to the store to get this issue resolved. When I showed the “manager” my pasta bowl, he told me he doesn’t know how that happened. He never apologized. He told me that he would fix the order over. I asked if I could be compensated for having to drive or refunded the delivery fee and he declined. He stated that him making my pasta bowl over was me being compensated. He also accused me of eating the pasta bowl and said there is no way that they forgot to put sauce in the bowl. He then sarcastically asked “all you spent was $40 on food?” None of this makes sense and is completely unacceptable coming from someone that works to satisfy the needs of a buying costumer. Attached here are the photos of my food. I purposely took pics of the food to prevent false accusations. I hope something is done about this.

Hemasundara Rao Y

Super rude staff. I was asking about an order I had placed, I did not want to be calling but the whole point of ordering pizza is because you’re in a rush and don’t have time to cook. Guy (Kahri) answered he seemed flustered and annoyed, made zero effort to try to help. It seemed to me like there isn’t actually a system in place to track at this place. I wouldn’t recommend this place sadly.

Matt (Domino Driver) left a voicemail stating that the order had been left outside the apartment. However, upon returning home, I discovered that the order was not there. I immediately tried to reach Matt, but he did not answer. Subsequently, I contacted the Domino's store and encountered an unhelpful and rude individual. They suggested that a neighbor might have taken the order, which I found unacceptable without evidence. I demand appropriate action against this person, or I will file a formal complaint regarding their remarks.
Additionally, despite clearly specifying that the order was meant for building 9 in the 202 complex, the person at the store insisted that the driver delivered it to 202 without acknowledging the multiple buildings in the community.

Food: 1

Service: 1

Monica FourFive

I order from this place a lot. Normally I no complaints but this time my cinnamon twists came VERY raw. And it looks like they used the cinnamon to try to hide how under cooked they were…

Atmosphere: 4

Food: 3

Service: 5

Loading...