Domino's Pizza

41728 W 10 Mile Rd, Novi
(248) 349-9101

Recent Reviews

Anthony Baxter

Staff was rude and was not able to look orders up by name and requested order numbers, but there was no attempt to find orders any other way. The supervisor was very degrading to staff and upset there were mistakes made with extra pizzas. Received the smallest cheese bread with my order. Did not feel anything would have been done even if i questioned it. Will go to other pizzarias or a different dominos from now on.

Atmosphere: 1

Food: 3

Service: 1

Loretta Treusch

Absolutely awful. Ordered a meat extravaganza with veggies got a thing with virtually no meats or veggies, stone cold to the point the cheese was grey and a solid mass. The quality has been dropping for a while but this was an all time low. If I could do zero stars I

Atmosphere: 1

Food: 1

Service: 1

Levi Redding

I called the store, being nine minutes out by map, and asked for delivery. They responded by saying they don’t deliver to that area. Alright! Well, as I began asking to place an order to pick up, the guy on the phone cut me off and hung up on me. I called back 5-10 minutes later to put in an order and was asked to hold. Alright! So, two minutes turned in to ten and turned in seventeen before the call ended automatically. When I finally got to the place, there were five employees around, and I was curious why I was on hold as they were all in the middle of some small talk. Altogether, a real lacking service and unwelcoming atmosphere. What’s the point in trying?

Atmosphere: 1

Food: 1

Service: 1

Ryan M

I order here a lot and the staff is great. I've never had a negative experience or an incorrect order. Richard, Dylan & sorry I missed the 3rd guy tonight, are always positive and it makes a big difference!

Atmosphere: 5

Food: 5

Service: 5

Khaleliah Keaton

Boy has Dominos gone downhill. We ordered pizza last night. Honestly, this is one of the worst pizzas I have ever received. We will never buy from this restaurant again. The pizza was dry, there was barely any cheese and the vegetable toppings were still raw and crunchy. The order was ready on time for pick up. But really, that was the only positive. I feel so disgusted that I gave Dominos my hard earned money.

Atmosphere: 4

Food: 1

Service: 4

Hmm

Horrible doesnt make pizza well done even when i asked them nicely to put it back in the oven

Ethan G

Food quality was good, what you expect when you order from a Dominos however the driver was extremely rude and irritated, I'm sorry if you hate your job but I'm just trying to get a pizza.

Michael T.

Got a philly cheese 14". Took about 10 min to cook. The cashier/person who took my order recommended this as it was one of their most popular pies. It tasted like a philly cheese steak sub, but more loaded with cheese than meat. It was good, but i wouldn't order it again. Overall, service was what you'd expect for fast food pizza, food was made quickly, and food was also what you would expect for Dominoes. Obviously no room for sit down. If I craved pizza I would consider coming here again.

Rajib Manna

Very good

Emma Wisniewski

i didn’t catch his name, but i talked to the nicest employee when i picked up my online order! he was very friendly and sweet. be good to that man, he’s a gem!! and the food was, of course, very yummy.

steven yabs

Stay away...received wrong pizza order on 3 separate occasions in a row. Couldn't believe it...but, that's the reality of this pizza place. Walked in one evening and found an employee sitting on the counter top where the pizza's set, going through her phone.

James C.

The pizzas took a total of 8 minutes to cook! That's great timing! I love this pizza place. Best in town. Thank you!!!!

Ny Root

No proper customer service. They intentionally miss the side orders. My cinnamon sticks order didn't have any icing as a side. I ordered some garlic sauce as an extra side order, when I inquired, while picking up, the guy told me that everything is inside the box. After going home, I checked the box, and nothing was there... make sure you check your order at the store.Update after 6 years of my original review: Didn't visit the store in years, I thought things might have improved. I ordered couple of medium size pizzas, hot sandwich, and tater tots. They messed up with my order and didn't give tater tots, so I called them and the guy on the phone was very apologetic and told me he will give $15 credit on my account. After few days, I wanted to use my credit and ordered something online. When I went to the store for pickup, the guy tells me that there's no $15 credit in my account and have to pay full price. Talking to these guys is waste of your time as these guys are BUNCH OF LIARS!!

Khawar Syed

We went quite late just before closing. Team provided quick service. Will definitely recommend.

Todd Moore

Cold pizza left at front desk of hotel. I tipped in advance, I know better than to do this. Always tip cash at door or this will happen.

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