Firehouse Subs Grand Promenade

48955 Grand River Ave Ste 100, Novi
(248) 513-8311

Recent Reviews

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Ashley Ugolini

The food was well made and the staff was pleasant when I picked it up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Medium Turkey Sandwich

Resa Service

Did a large catering order, and Owen at the Novi location was polite, helpful, and everything was organized with nothing wrong or missing. 10/10 would recommend you go check them out if you havent! Also, food was warm and tasty!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Club on a Sub

Frederick James

Great food with an easy to use app

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub, Club on a Sub

Megan Hinton

Food sat way too long and was cold and soggy, The sandwiches were not made correctly.

Food: 1

Service: 1

Lorraine Staszek

The sandwiches were app good. I live my Italian sub i tasted the steam boat, delicious and my husband's meatball sub too. All were great. And the best bread I have had on a sub.

Atmosphere: 5

Food: 5

Service: 5

Dave Beecher

Yummy subs!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer, Chicken Meatball Marinara Sub

ajinkya s

Always hits the spot

Atmosphere: 5

Food: 5

Service: 5

Cindy West

Absolutely the best sub I ever had.

Atmosphere: 5

Food: 5

Service: 5

D Bell

Cajun chicken sandwich was delicious

Atmosphere: 5

Food: 5

Service: 5

Bob Wiley

The Italian Sub was excellent with the perfect blend of juicy flavors. Parking was easy. Service friendly, efficient and speedy. Tables, floors, counters and bathrooms clean. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Rockelle Romano

Food was soggy as soon as it got into the car already, bread was dripping wet. Other sandwich the brisket one was cold?? Total for two sandwiches, one being a combo was $40 dollars lmfao. Gross and overpriced.

Food: 3

Service: 3

Kay N

I work around this place and it’s been almost 3 years since continuously ordering from this place for about once a week. I always mobile order and take out so rarely meet the workers but they usually greet me whenever I enter the place and that’s nice. Some people don’t but not a big deal. Today I felt like posting and wanted to say thank you for the best Cajun chicken sub! Don’t know who made it but was delicious:) Thank you!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Engineer, Italian, Hook and Ladder

Stiver Cooper

Pretty good.

Atmosphere: 4

Food: 4

Service: 4

Benda Meova

Clearly they can’t treat there employees right, everytime I come here I always seem to have an issue with the service and the people, they all look as if they hate there jobs! Maybe if the management was better the employees would be happier and the workers wouldn’t always be rude or have an attitude? Food is terrible I can taste the sadness in my sandwich, never returning!!

Atmosphere: 2

Food: 2

Recommended dishes: Italian

Jim Clements

I'll give Firehouse subs 5 stars every time. Their food is simply delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Engineer, Italian, Hook and Ladder

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