Red Lobster

Just want to thank Michelle one more time. She was awesome. Timely with order placement. Super friendly.

Atmosphere: 5

Food: 5

Service: 5

My shrimp scampi was to die for and the brussel sprouts were absolutely amazing! Fast, very friendly service!! I will definitely be back! Our server Michelle was amazing!!

Atmosphere: 5

Food: 5

Service: 5

I visited Red Lobster in Novi with family to try the Ultimate Feast. The food was pretty good, but it was outshined by the customer service!

From the very beginning, our host was super engaging and sweet. Then our waitress, Francesca, was extremely patient, personable and helpful. Two of us had making up our minds and she walked us through our decisions. Not ONCE did I feel rushed or like a burden. I am very appreciative of her kindness.

Then, just when we thought it couldn’t her any better, Felecia, another server brought our food to the table with the most AMAZING attitude, spirit and sharpness. She noticed that my order was incorrect and went to the kitchen to fix it immediately! No hassle. No nothing. When asked how we could tip her - she said she was just grateful for the acknowledgment.

Do yourself a favor and head to this location during the weekend. Not only will you have good food, you’ll experience outstanding service!

Atmosphere: 5

Food: 4

Service: 5

Had the server Jordan and he was great! Very friendly and accommodating, great service is hard to find! Definitely will be back to dine in with Jordan!

Food: 5

Service: 5

I wasn't impressed with the Lobster Flatbread cost $17.99. It was extremely dry dark and over cooked. The cook shouldn't sent it out. After seeing that I decided not to order anything. My parter ordered the Waltz Shrimp $15.99 lunch. The recipe changed and they were very small and the taste was okay. This restaurant is definitely NOT what it use to be. I'm DONE with Redlobster. Thanks for showing me the new not so good you.

Food: 1

I took my daughter to Red Lobster for a mother–daughter dinner, and we had such a lovely experience. Our waitress, Geri, was absolutely wonderful friendly, attentive, and genuinely sweet. She made sure we had everything we needed and helped make our night feel special. We really enjoyed our service and will definitely be back. Thank you, Geri! 💙🦞

Atmosphere: 5

Food: 5

Service: 5

Long time customer here. We’ve always enjoyed this place. 20 years? I think so.

Biscuits are great as usual. Salads amazing. Salmon very good. Wish they still had fresh fish and specials though. Nice selection of lobster and shrimp dishes.

Our server, David, was really good. The staff here is well hired and trained. I’ve said that for years.

We will certainly keep coming back.

Atmosphere: 4

Food: 4

Service: 5

I've been coming to Red Lobster for over 20 years. The food still tastes the same. I love the cheddar biscuits.

Atmosphere: 4

Food: 4

Service: 4

Great food beautiful host good service Michelle was my host and help me understand what I ordering

Atmosphere: 5

Food: 5

Service: 5

Michelle was our host and she was so awesome nice polite and fast love her

Atmosphere: 5

Food: 5

Service: 5

I had the worst service and the worst seafood boil I have ever had. There was just a bunch of butter with no seasoning. The potatoes act tasted like they were frozen or old. The corn was frozen. The shrimp was too soft and the crab legs had no meat in them. The lobster tail was very small and they were not $28 as advertised. Do not recommend horrible service nobody ever came back to check on me for me to complain About my food and the manager was extremely rude.

Atmosphere: 5

Food: 1

Service: 1

Nice staff and the food was great.

Atmosphere: 5

Food: 5

Service: 5

Geri was theeeeee best server ever she was very attentive, friendly and helpful. I would go back anytime and request her. The restaurant was clean as well!

Atmosphere: 5

Food: 5

Service: 5

Just had the fish and chips and salmon at Red Lobster, and I'm blown away! The fish and chips were absolutely delicious - the batter was crispy and golden, and the fish inside was tender and flaky. I loved how it came with a side of tangy tartar sauce that added a nice kick. The salmon, on the other hand, was cooked to perfection, with a nice char on the outside and a moist, flavorful interior. I opted for the lemon butter sauce, and wow, it was a game-changer - rich, zesty, and complemented the fish beautifully. The portions were generous, as usual at Red Lobster, and the price was pretty reasonable considering the quality and quantity. Service was on point too - our server was friendly and attentive without being overbearing. All in all, a solid meal that left me satisfied and already planning my next visit!

Atmosphere: 5

Food: 5

Service: 4

I hadn't been to Red lobster in years. The Food was not fresh. I had the cod, I was very disappointed,it taste as if it came right out of a bag.

Atmosphere: 5

Food: 2

Service: 4