Red Robin Gourmet Burgers and Brews
$ • Burgers, American, Vegan
Hours:
43250 Crescent Blvd, Novi
(248) 349-3220
About Red Robin
Customers' Favorites
Red Robin Reviews
Share your opinion about Red Robin Gourmet Burgers and Brews
They should train their waitresses better, MANDY was my waitress few days ago and she is the most arrogant and rude person I have ever met. Apparently she didn’t feel like working because her service was TERRIBLE. Dear MANDY, you should be more ethical with others, especially with the customers who feed you.
SHE IS THE WORST!!!!!!!!!!!!
I would like to know how much MANDY the awesome and perfect server LOL payed for that incredible reveiw that Hayley Coulter wrote? Because she is very arrogant and rude. Probably MANDY wrote it herself to make herself feel good… RIDICULOUS!
The most friendliest and best waitress hands down! Megan made the experience topnotch!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Red Robin Gourmet Burgers and Brews is known for its delicious food, particularly the Monster Burger. Takeout can sometimes result in a soggy bun, so requesting the bun on the side is recommended. The restaurant offers a popular drink called freckled lemonade, which costs $5 and includes free refills. The scorpion burger with steak fries and orange creme soda is another satisfying meal option. Chicken fajitas are highly recommended, and the restaurant provides large portions of flavorful food. The waitstaff and hosts are attentive, ensuring refills are given when asked. The quality and consistency of Red Robin have remained good even after the pandemic.
This Red Robin is a very kid-friendly place with a fun atmosphere. The staff make the experience great, and the food is good and served quickly. Customers often enjoy making use of the bottomless sides, which adds to the fun. Many visitors say it’s a must-visit spot, with delicious food and amazing people, creating unforgettable memories.
Some guests mention that the lemonade and soda can sometimes taste "off," and requesting replacements may bother the waitstaff. Service can vary; there have been issues with food arriving at different times and staff seeming irritated, especially when dealing with allergies or special requests. For example, a guest with a tomato allergy wanted only avocados on their burger but was advised to specify this when ordering, which led to some back-and-forth. Such experiences can make the visit uncomfortable, especially when other nearby restaurants might provide a smoother experience. Despite these issues, the food remains decent, but the service can be inconsistent. As prices increase and options are available elsewhere, it’s important for restaurants to provide good service to keep customers coming back. Otherwise, staff may be reduced, and the overall experience may suffer.