Starbucks

Maples Place, 42151 W 14 Mile Rd, Novi
(248) 926-1458

Recent Reviews

Sort by
Derek C

Typically order from the app but when I take my daughter's they are patient with them and super polite.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Butter Croissant

Barbara Brauher

Fast and friendly service. Our drinks were delicious, too.

Atmosphere: 5

Food: 5

Service: 5

Katie

I love going here, they make drinks amazingly, especially chai lattes. Kind workers and good atmosphere

Atmosphere: 5

Food: 5

Service: 5

Cenedra Lanoue

I ordered doordash from this place and they literally gave me a peppermint hot chocolate that had no chocolate in it. It was milk, chocolate shavings, and peppermint oil. There was no hot cocoa. So is this just how it's being done now or... Do you guys not know how to make hot chocolate

Food: 2

Ashley Bowen

Not helpful and rude

Atmosphere: 1

Food: 2

Service: 1

Sam Smith

Very bad customer service did not give me what I ordered kept reciting my order wrong and had the nerve to rush me while I was trying to think about what I wanted
It was 20 mins to close it shouldn’t be a problem with me taking my time to decide smh

Dockter Peroxide

At 5:30 on Oct. 26th 2024... Best service and best pumpkin spice latte I've ever had at a Starbucks. Thank you, to the two people working tonight!!!

Atmosphere: 5

Food: 5

Service: 5

Rachel White

I had gotten a white mocha in the morning at a different location that came out as just milk and espresso no syrup at all. I was still craving it so I stopped at this location on my way to an appointment. She asked how I was and I told her sad cause my white mocha this morning didn’t have syrup in it so I’m here for my fix. She righted it even though she didn’t have to. Amazing customer service. I just found my new regular location. ♥️♥️

Atmosphere: 5

Food: 5

Service: 5

Shelby McClelland

Took 10 minutes to make one drink as they made continuous mobile orders Infront. Even when multiple employees came on the floor to make drinks.

Service: 1

Don Waller

They just don't care about customer anymore a d for the prices you pay you would think they would at least be polite to the people that pay their wages

Atmosphere: 1

Food: 2

Service: 1

Jennifer Toma

I love going to this location. My drink always comes out great
My only issue is why are the straws behind the counter glass. I always feel uncomfortable asking for a straw as I get looks from the staff.
This is the only location that does this.

Atmosphere: 4

Food: 5

Service: 4

Curtis Collins

I door dash there and get food sometimes , about 5 times a week. The staff gets the orders out quick and they're very nice. Outstanding customer service

Atmosphere: 5

Food: 5

Service: 5

John Long

Me and my daughter are here a couple times a week and the service is fantastic. Jody is the absolute best!

Atmosphere: 5

Food: 5

Service: 5

Anne Thompson

Love the coffee, and employees are so nice.

Atmosphere: 5

Food: 5

Service: 5

Sydney Androsuk

The guy with the dark long curly hair is very rude and needs to learn how to explain issues about a drink without handing someone a venti cup that's not even filled half way because they didn't want ice while saying "You missed the most important ingredient" I understand if it's a problem with product stock but that could've been handled so much better and nicer especially when we've never had a problem with this same exact drink the past month we have been going there. If he's a manager then that's sad. Every other worker is nice though. Not coming back

Loading...