The guy in drive thru wanted to argue with me because I don't like blonde coffee and they used it in my brown sugar shaken expresso even though they didn't do it in the past and I have ordered this drink a lot. Then it is super strong and taste disgusting. It tastes like they added more oatmilk and didn't remake it right. Im done. The guy asked me if I tasted the blonde coffee. I said I dont like it. Why is it so hard to get something you like when you are a paying customer?
Atmosphere: 1
Food: 1
Service: 1
ella Strang
My service was not ideal. I order a grande pink drink with no ice and a cup of ice on the side. My whole drink was cold foam and I never got the cup of ice. Also there were four strawberries total. Not good service not a happy shopper.
Atmosphere: 4
Food: 1
Service: 3
Morriseia Johnson
This place has progressively gotten worse over the years, short staffed, always missing items such as fruit, sandwiches, or non dairy milk like oat or almond. Most co workers seem fine but the management is poorly misplaced and their employee rotation rate seems high I always see someone new here, by the sounds of it and what I’ve heard from employees there’s always drama or conflict between workers. I’ve talked to corporate about a lot of things at this location. They should lose their license honestly with how unclean it’s gotten too. they removed the self serve bar and there’s this one kid who always makes drinks wrong, and seating has practically shrunk to two small tables, it’s always a wait to get something here. Really hope they get things together here for their own good. It’s a shame really.
Atmosphere: 1
Food: 2
Service: 2
Nakisa Hekmatjoo
Asked for almond milk and got regular milk! I’m very disappointed in Starbucks. You’re
Atmosphere: 1
Food: 1
Service: 1
Balakumaaran Natesan
Savior, saving frm headaches. Never missed to get extra empty cup and they do never hesitated to give an extra cup for sharing. Nice staffs at all the centers I
Atmosphere: 5
Food: 5
Service: 5
Die Wäsche
Starbucks is always a guarantee.
Atmosphere: 5
Food: 5
Service: 5
Oscar Walton
Best coffee
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Parker
I was a bit hesitant to come here due to the low scores, but this was actually one of the better Starbucks I've been to. They had 4+ employees and were fast and friendly, so I was in and out in just a few minutes. They also accept Starbucks rewards/gift cards, so it's a great place to spend them while at the mall.
Atmosphere: 5
Food: 5
Service: 5
Momo79
Dear lord have mercy on customers nowadays!!! Does Starbucks even train their employees anymore? Visited the Twelve oaks mall today with my son and stoped at Starbucks for a “classic macchiato”…I even made sure to tell the cashier specifically to put 3 shots of espresso and the “foam” of the milk, that’s it- nothing else in my drink…??♀️ well first time I get some mocha drink…told the girl that I ordered a classic macchiato and the girl had no clue…I proceed to explain it to her and I end up getting a cappuccino. At that point I grabbed my drink and threw it away bc I can’t have that much milk in my coffee… it was overly explained but still they couldn’t get it right…unbelievable!
Kevin Flecha
Slowest service ever received.Employees were more focused on whatever conversation they were having than attending customers.
Staff was rude no personality. They were just the worst
STÄCİ lee
The 2 ratchet girls who takev30 minutes to make drinks poorly while cussing and laughing need to be fired, there ate kids in the mall!!! Terrible
JJ
So nice even in a big rush!
Pram “Ruk” Nuga
Does not even accept the Starbucks app. Not well stocked.
Gvon Beard
The batista, a gentleman was so rude and unorganized. While I was waiting for my drinks he made 4 wrong drinks. And when he addressed me as I was waiting on a portion of my order. He asked in a harsh tone, "what else are you waiting for?"
The guy in drive thru wanted to argue with me because I don't like blonde coffee and they used it in my brown sugar shaken expresso even though they didn't do it in the past and I have ordered this drink a lot. Then it is super strong and taste disgusting. It tastes like they added more oatmilk and didn't remake it right. Im done. The guy asked me if I tasted the blonde coffee. I said I dont like it. Why is it so hard to get something you like when you are a paying customer?
Atmosphere: 1
Food: 1
Service: 1
My service was not ideal. I order a grande pink drink with no ice and a cup of ice on the side. My whole drink was cold foam and I never got the cup of ice. Also there were four strawberries total. Not good service not a happy shopper.
Atmosphere: 4
Food: 1
Service: 3
This place has progressively gotten worse over the years, short staffed, always missing items such as fruit, sandwiches, or non dairy milk like oat or almond. Most co workers seem fine but the management is poorly misplaced and their employee rotation rate seems high I always see someone new here, by the sounds of it and what I’ve heard from employees there’s always drama or conflict between workers. I’ve talked to corporate about a lot of things at this location. They should lose their license honestly with how unclean it’s gotten too. they removed the self serve bar and there’s this one kid who always makes drinks wrong, and seating has practically shrunk to two small tables, it’s always a wait to get something here. Really hope they get things together here for their own good. It’s a shame really.
Atmosphere: 1
Food: 2
Service: 2
Asked for almond milk and got regular milk! I’m very disappointed in Starbucks. You’re
Atmosphere: 1
Food: 1
Service: 1
Savior, saving frm headaches. Never missed to get extra empty cup and they do never hesitated to give an extra cup for sharing. Nice staffs at all the centers I
Atmosphere: 5
Food: 5
Service: 5
Starbucks is always a guarantee.
Atmosphere: 5
Food: 5
Service: 5
Best coffee
Atmosphere: 5
Food: 5
Service: 5
I was a bit hesitant to come here due to the low scores, but this was actually one of the better Starbucks I've been to. They had 4+ employees and were fast and friendly, so I was in and out in just a few minutes. They also accept Starbucks rewards/gift cards, so it's a great place to spend them while at the mall.
Atmosphere: 5
Food: 5
Service: 5
Dear lord have mercy on customers nowadays!!! Does Starbucks even train their employees anymore? Visited the Twelve oaks mall today with my son and stoped at Starbucks for a “classic macchiato”…I even made sure to tell the cashier specifically to put 3 shots of espresso and the “foam” of the milk, that’s it- nothing else in my drink…??♀️ well first time I get some mocha drink…told the girl that I ordered a classic macchiato and the girl had no clue…I proceed to explain it to her and I end up getting a cappuccino. At that point I grabbed my drink and threw it away bc I can’t have that much milk in my coffee… it was overly explained but still they couldn’t get it right…unbelievable!
Slowest service ever received.Employees were more focused on whatever conversation they were having than attending customers.
Restaurantji Recommends
Staff was rude no personality. They were just the worst
The 2 ratchet girls who takev30 minutes to make drinks poorly while cussing and laughing need to be fired, there ate kids in the mall!!! Terrible
So nice even in a big rush!
Does not even accept the Starbucks app. Not well stocked.
The batista, a gentleman was so rude and unorganized. While I was waiting for my drinks he made 4 wrong drinks. And when he addressed me as I was waiting on a portion of my order. He asked in a harsh tone, "what else are you waiting for?"
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