Subway

41736 W 10 Mile Rd, Novi
(248) 344-2510

Recent Reviews

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Gavin Smart

Jimmy Steve (not his real name, didn’t catch his real name) is awesome. He makes amazing subs and his customer service is great. He knows his crowd for sure. He’s a good reason we keep coming back for more.

Atmosphere: 5

Food: 5

Service: 5

Roy Gomez-Mendoza

I was prevented from buying pop here in spite of coming in before closing time.

Atmosphere: 1

Food: 1

Service: 1

Erica Earl

Ordered delivery and only received part of it. Now they won’t answer the phone to fix it. I will be doing a charge back if they don’t fix it asap

Randy Shaw

BUYER BEWARE. I went here recently and ordered a sub. The final total was considerably higher than advertised, which is illegal, and the cashier seemed not to care when I mentioned the discrepancy. In fact, they are supposed to honor the advertised price. In addition, the place was uncleaned and my sub was burned. Be wary eating here.

Atmosphere: 1

Food: 2

Service: 1

Terry Keith

I wanted to share feedback about a recent visit. Unfortunately, the service we received was very disappointing. The person who assisted us appeared visibly annoyed and was both rude and condescending during our interaction. This made the experience quite uncomfortable.

In contrast, the other associate present was much more pleasant and professional. She seemed better suited to interact with customers and represent your business in a positive light.

Additionally, I noticed that the shelf where the chips are displayed was quite dirty and in need of cleaning. It left a poor impression regarding the store’s overall cleanliness.

I hope this feedback helps improve the customer experience moving forward.

Atmosphere: 1

Food: 2

Service: 1

Kaysha Dreasky

Today will be the third time I had to walk out as they were starting to prepare my food. They talk and laugh over the food, which is disgusting. No one wears masks or hair nets. It is a sanitation problem for sure

April Fortson

I’m not sure why they have a sign that says they close at 10, but they’re closing at 8:55 PM

SR R

Ordered chicken Sub
Service is great 😊 restaurant is well maintained.

Atmosphere: 5

Food: 5

Service: 5

Dustin Randolph

Worst subway I've ever been too. The service is terribly slow. They don't have anything prepared and we're out of bread and several other items. It shouldn't take 10 minutes to get a simple 6 inch sub when there was no one in front of me 👎

Atmosphere: 1

Food: 1

Service: 1

Rob Shackleton

Visited on 4-3-2025. Mobile order. Club and a tuna with everything. Sandwiches were tiny. The tuna tasted like bad salmon. I threw them both away.

Atmosphere: 1

Food: 1

Service: 1

Weronika H

The hygeine in this subway is alerting. I don't really know when was the last time the floor was swept and cleaned.

Food: 1

Stephanie W

If I could give a lower review I would. I ordered a sub on their app, instead of toasting it, they gave me old, stale bread. I was supposed to have double american cheese, I got NO cheese. Is making a sandwich really that hard? How do you forget cheese on a sandwich? The veggies were old, mushy and brown. On top of it, they gave me no Italian dressing. (Which I asked for extra) Do not waste your time or money on this stingy subway. You will just be hungry and disappointed. Thanks for ruining my lunch, guys!

John Fox

There currently running a great deal from 9am too 11 am all orders are 20% off and from 8 pm to 10 pm all orders are 10% off in store purchases.

Vegetarian options: Veggie patty, veggie delight,and salads

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Mustard BBQ Chicken

Aliysha M. Hanks

GREAT SERVICE CLEAN RESTAURANT HAPPY STAFF SHOUT OUT TO JOHN WHO MADE ME THE BEST SANDWICH THANK YOU!!!

Brandon Porcaro

I love this Subway. They always make my sub perfect and I get the same thing which they remember, I don't even have to say a word. I love this one so much I don't even go to any others.

Atmosphere: 5

Food: 5

Service: 4

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