The Cheesecake Factory
27500 Novi Rd, Novi
(248) 305-7500
Recent Reviews
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Very good food everything is delicious 😋
Great food and service.
Really dint eat cheesecake
Every time I come I order the turkey burger and the Tex mix eggrolls every single time I’ve been here for the past 6 months they tell me we don’t have both or no eggrolls this is sad
It was okay especially on Father's day.. it took a long time for the food to get there. Then my food came first and then my family came out later like about 10 minutes later.
They have changed their cheesecake. Half the size. Only covers hair of the container now, were it use to cover mostly all of the container. They are filling the other half with an extra strawberry and a bunch of whipped cream. BEWARE a scam for the price!! That slice would be worth about $4.
Before anything else, I'd like to say my waitress was amazing(6/14/2025) . First complaint was a filthy wine glass. Though I didn't want to complain again, the silverware (fork, knife) was greasy and had thick food on it. We ere sitting on thw patio, so I just grabbed another set from another table. That set had has dried on food on the knife and spoon. I buttered my bread with a fork. I mentioned to the waitress that they should consider not placing so many dishes in the dishwasher. She offer me plastic ware. My meatloaf dinner was burnt on the bottom. It's the only meal I order from their. We decided just to never come back. I use to love this place. No so much now. Makes you wonder how nasty the back is. Never again. The photo is of my leftovers. The container they provided was really nice but it melted completely flat in the microwave on 1min 45 secs.
I think it is pathetic when a business is making as much as this one and a average price for 4 people is about $175 for dinner and dessert and I go in the bathroom (woman’s) and one toilet is out of commission and neither of the two soap dispensers to wash your hand work, out of soap and actually broke. Will probably not go to this establishment again.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chicken Madeira, Sandwich, Orange Chicken, Ultimate Red Velvet Cake Cheesecake, Burger
I get chicken farfalle every time I go. That's once every few years. Every few years, a bowl of pasta goes up $3. It cost me $24 for a bowl of pasta that wasn't even full. Hardly any chicken in it. For tgat you price, you ought to get 1 lb. Of pasta. I won't do it again.
Atmosphere: 3
Food: 3
Service: 4
It’s the CF! You already know it’s chilis type fare with little twists to justify the upcharge because your girl wants to go here to insta she’s there! Guys we know but the way this place stands out is the service is always top notch and it’s a good place to hang because you’ll be here an hour! Just got a few burgers and a few slices of cheesecake to go and even though it’s only a burger with a spin you’re never disappointed! Magic. And she got to post so enjoy!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
expensive slow service. crowded atmosphere. ok food. cheese cake was good
Atmosphere: 4
Food: 3
Service: 3
Decent options for vegetarians. Service speed needs improvement. We had to wait around 5-10 minutes at times to request anything non-food related with our server and another 10 minutes to get that. Simple details like appetizers and main course dishes being served together needs improvement. We tried a couple of pasta dishes. The cheesecakes we had were outstanding.
Atmosphere: 5
Food: 4
Service: 3
This location needs a better set up. Waited almost 20 minutes when ordering cheesecake to go. Staff would touch cash then grab unwrapped silverware which is super unsanitary. First time here and will not come back. Cheesecake is underwhelming especially for the size when it’s over $10 a slice. Extremely disappointed
Atmosphere: 1
Food: 2
We waited over two hours for the hostess to not check us in properly and then get angry with me when I asked when we would be seated. After finally getting a table our server took over 30 min to get us water and take our order. 20 minutes later we found out the food we ordered was not available, we got food we didn't order and our salads came after the meal arrived.
Food was decent, wasn't great but not terrible. The experience was a let down after waiting 2 hours for a table. Restrooms we absolutely disgusting, like they had not been cleaned in days. There's better places to eat locally.
Atmosphere: 1
Food: 1
Service: 1
Ordered shrimp scampi, and some kind of steak Diane. I got three shrimp and three tiny cubes of steak. I don’t have any money to waste. I won’t be back.
Atmosphere: 3
Food: 1
Service: 3
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