Always horrible service, they always messing up orders if you pick up or order in, every time I order door dash they forget my STRAW FOR MY SMOOTHIE!!!! They forget plastic wear, napkins, even food that you order through delivery services. Worst Tropical smoothie service of all time
Khloie Varga
I got a blueberry bliss and it's my fav but I went here and it taste like nothing it taste like blended ice like wtf
Lucy Lou
The manger Macy screamed at me today in the middle of the lunch rush . She has extreme anger issues . She’s slamming the smoothies and is very angry. Probably not a good match for a manger. Very unprofessional.
Stephen Foster
Daughter in laws favorite. These folks take good care of me and she's happy when I deliver.
Milfordmom T
I purchased 2 Island Green detox smoothies a few days ago and the worker gave me small cups with the overflows. I paid $10 today for one and noticed too late that the blender was still 1/4 full and worker washed it out. It occurred to me that it’s not ‘extra’, it’s 1/4 of the fruit, vegetables and protein powder that I paid for. If they add too much water and ice it will overflow and should be given to customer if they want it. Also if you pay by cc, expect to either pay the default tip of spend time figuring out how to scroll down, using the arrow on the keypad, to a different option. Otherwise the workers are friendly and the smoothies are good.
trinity
the smoothies here are always made terribly no flavor always watered down, the staff is very lazy i ordered a turkey cheddar wrap and the guy barely even cooked it. there’s always something wrong w my food here
motownmaya
Would not refund my drink
Dess G
We have been to tropical on many occasions and have never had a bad experience. Sadly, today is a different story. Food and smoothies were made fine. It's what was found at the bottom of the smoothie is what is the issue. Inside a peanut butter cup smoothie was found a plastic piece of some sort and unsure what it belongs to. There was a piece small enough that it could be tucked through the straw which could've been a choking hazard. I understand it's a one off situation but this should've never happened. Please check equipment frequently.
Beautiful Btrfly
Yesterday I stopped in to order some smoothies for me and my family. The girl making the smoothies had a warming attitude but the others seemed as if they rather not be there. Needless to say when we got home 3 out of 4 of the smoothies weren’t properly blended and had huge ice and fruit chunks . They were not enjoyable, not even to the kids. I would have taken them back in but I was already at home and comfortable. Will not be returning to this location.
I cannot express how wonderful the staff was today. I'm a doordash driver and had an issue with a delivery that they took care of for me really quick and then I walked out the door and my car wouldn't start. Just spoke with the manager and she said it was okay to leave my car there and was just so very nice and caring. I don't normally eat at a tropical smoothie but that doesn't mean they don't deserve a awesome review
Sam S
Sunday .99 cent Gameday Smoothie with food order purchase is a scam. Did not honor this even after I made a wrap purchase and were not able to make it right..poor customer service/app technology.
Atmosphere: 2
Food: 3
Service: 1
akua vaden
Manager was very rude.
Food: 1
Service: 1
Tony cody
Keep hiring these Gen Z kids who can't breath without their phones. Tropical smoothie is a hangout place for employees on the clock and off the clock along with their friends who don't order anything lol lame
Atmosphere: 1
Food: 1
Service: 1
Laura Uitvlugt
My sandwiches and wraps had a ton of sauce on them, which isn't terrible but they didn't put much lettuce on them to absorb some of that sauce.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Santa Fe Chicken Quesadilla, Baja Chicken, Sunrise Sunset, Chicken Pesto, Mango Magic Smoothie, Smoothie & a Quesadilla
Always horrible service, they always messing up orders if you pick up or order in, every time I order door dash they forget my STRAW FOR MY SMOOTHIE!!!! They forget plastic wear, napkins, even food that you order through delivery services. Worst Tropical smoothie service of all time
I got a blueberry bliss and it's my fav but I went here and it taste like nothing it taste like blended ice like wtf
The manger Macy screamed at me today in the middle of the lunch rush . She has extreme anger issues . She’s slamming the smoothies and is very angry. Probably not a good match for a manger. Very unprofessional.
Daughter in laws favorite. These folks take good care of me and she's happy when I deliver.
I purchased 2 Island Green detox smoothies a few days ago and the worker gave me small cups with the overflows. I paid $10 today for one and noticed too late that the blender was still 1/4 full and worker washed it out. It occurred to me that it’s not ‘extra’, it’s 1/4 of the fruit, vegetables and protein powder that I paid for. If they add too much water and ice it will overflow and should be given to customer if they want it.
Also if you pay by cc, expect to either pay the default tip of spend time figuring out how to scroll down, using the arrow on the keypad, to a different option. Otherwise the workers are friendly and the smoothies are good.
the smoothies here are always made terribly no flavor always watered down, the staff is very lazy i ordered a turkey cheddar wrap and the guy barely even cooked it. there’s always something wrong w my food here
Would not refund my drink
We have been to tropical on many occasions and have never had a bad experience. Sadly, today is a different story. Food and smoothies were made fine. It's what was found at the bottom of the smoothie is what is the issue. Inside a peanut butter cup smoothie was found a plastic piece of some sort and unsure what it belongs to. There was a piece small enough that it could be tucked through the straw which could've been a choking hazard. I understand it's a one off situation but this should've never happened. Please check equipment frequently.
Yesterday I stopped in to order some smoothies for me and my family. The girl making the smoothies had a warming attitude but the others seemed as if they rather not be there. Needless to say when we got home 3 out of 4 of the smoothies weren’t properly blended and had huge ice and fruit chunks . They were not enjoyable, not even to the kids. I would have taken them back in but I was already at home and comfortable. Will not be returning to this location.
Solid service and clean store.
Restaurantji Recommends
I cannot express how wonderful the staff was today. I'm a doordash driver and had an issue with a delivery that they took care of for me really quick and then I walked out the door and my car wouldn't start. Just spoke with the manager and she said it was okay to leave my car there and was just so very nice and caring. I don't normally eat at a tropical smoothie but that doesn't mean they don't deserve a awesome review
Sunday .99 cent Gameday Smoothie with food order purchase is a scam. Did not honor this even after I made a wrap purchase and were not able to make it right..poor customer service/app technology.
Atmosphere: 2
Food: 3
Service: 1
Manager was very rude.
Food: 1
Service: 1
Keep hiring these Gen Z kids who can't breath without their phones. Tropical smoothie is a hangout place for employees on the clock and off the clock along with their friends who don't order anything lol lame
Atmosphere: 1
Food: 1
Service: 1
My sandwiches and wraps had a ton of sauce on them, which isn't terrible but they didn't put much lettuce on them to absorb some of that sauce.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Santa Fe Chicken Quesadilla, Baja Chicken, Sunrise Sunset, Chicken Pesto, Mango Magic Smoothie, Smoothie & a Quesadilla
Loading...