I used the app & purchased a Fish sandwich with French fries. The coupon was for any size fries. I ordered large fries, however I was given a medium. I informed Elizabeth Jones, the server. She immediately gave me an issue and attitude regarding the French fries, stating that I received free medium fries. I told her that the reward states any size fries. She closed the drive through window and yelled that I had an attitude problem several times. I then asked for a manager. The manager gave me the fries, apologized for the inconvenience & corporate number, which doesn’t work!!!
Atmosphere: 1
Food: 1
Service: 1
Michelle Chelly
Was a frequent customer of this location, but for countless and final time, I pulled up and waited in the drive though line, and sat there while multiple people were helped before me. I’d ordered on mobile and already paid, so this was extra frustrating as I have to wait days for a refund. Management needs to seriously re-train some of the folks in the drive through. This is the final push I needed to just delete the app and stop going to Mcdonalds at all.
Chad Ostrowski
Easily the worst experience I’ve ever had at a McDonalds or fast food chain. I came here on 12/20/2025 at around 10:00 pm to get a quick bite to eat. I pulled up to the intercom and nobody answered for 5 minutes so I decided to go to the first window because there was a sign that said to go to the first window and I thought maybe it was just broken. So I went to the first window and I waited there for several minutes while somebody inside kept looking at me and walking away as if they didn’t want to serve me. After waiting, some vulgar employee at the next window shouted at the top of their lungs to pull up to the next window. I drove up to the next window and I told them nobody helped me yet and he said I had to go all the way back to the start of the line. I asked them can I just get a coke then and he said fine. So I gave him $2 for the coke and he made me pull up to the next window where people have to wait for their food to be made. I’m not joking when I say that I waited 10 minutes and nobody came to that window. I wasn’t going to waste anymore time so I went to the parking lot and tried to going inside but by then it was locked and the drive thru was packed. Never in my life have I felt so robbed of my time and my money. I live closer to this McDonald’s, but I’m going to willingly choose from now on to go to the location on Woodward and 13 mile. I went to that location right after and I got what I wanted in literally 2 minutes. Somebody needs to take some accountability for this because I lost my money and was treated very rudely and disrespectfully.
Service: 1
John Tusset Jr.
This store is the lesser of all the McDonald's evils. The food always seems to be fresh ( even when delivered), the wait time is usually shorter than most, but the missing ingredients is customer service. No matter what location I am at I am most certainly, always, being rushed and or subjected to rude behavior. I understand its fast food , we are all on the clock even when we arent on the clock but I cant stand anything less than friendliness from any place I am spending my hard earned money. The most disappointing part is the fact that this store is a 4 out 5 and significantly above the current standard.
Atmosphere: 4
Food: 5
Service: 4
Firebrand Clan
Came here about work, and they're playing on the phone , pranking , snickering around about who's the person to talk to. Some people don't deserve jobs acting like that
CG
They forgot half my order. My fault for not checking but assumed that if they missed something it would be one item not 3.
Atmosphere: 1
Food: 1
Service: 1
Echo
My favorite 😍 spot on my way home from work. Must have my pick me up! Carmel Frappe with oreo toppings and chocolate drizzle.😋😋😋😋Food always served hot.👌🏿👌🏿👌🏿 Great smiles and happy 😊 faces in the drive-thru. ❤️
Atmosphere: 5
Food: 5
Service: 5
Chris Fountain
By far the fastest service of any mcdonalds I've encountered around
Atmosphere: 5
Food: 4
Service: 5
Arondeer
This place always gets something wrong and every time I order u have to change the address to a better one
Elan Jomaa
This is literally the worst McDonald’s I’ve ever been to. Every single time I’ve come here, I’ve had to wait at least 30minutes in the drive through with only two other cars ahead of me. This last time, which will be the last time I ever come here, I waited 20 minutes for my milkshake at the third window, and it turns out they forgot about my order, after I already paid and waited. This place is TRASH do not come here you’re better off driving an extra 10 minutes to the next closest one.
They were closed at 2 AM with all the lights off and the screens turned off. But it says open 24 hours???
Atmosphere: 1
Food: 1
Service: 1
Lil Ro
Husband works with Amazon delivery, and got McDonalds well the 4 peice nuggets he ordered was not nuggets.. it was two beef patties with onions all over!?? And he’s allergic I don’t know if my husband can go back anytime soon because he is timed on his deliveries for Amazon so this was a quick meal break but McDonald’s not only did you mess up his order that’s food safety he can’t eat that he’s allergic it’s also no nuggets in here?
Atmosphere: 1
Food: 1
Service: 1
Vladimir Khilimonchik
It took a long time to make order number 937 10/23/25
Rick Wade
Went here in the morning to pick-up breakfast to take to work. When I got to work, I found out that half my order was missing and the sandwich I ordered was completely wrong. On top of that, no receipt. I was beyond pissed. I will find another McDonalds to go to from now on.
I used the app & purchased a Fish sandwich with French fries. The coupon was for any size fries. I ordered large fries, however I was given a medium. I informed Elizabeth Jones, the server. She immediately gave me an issue and attitude regarding the French fries, stating that I received free medium fries. I told her that the reward states any size fries. She closed the drive through window and yelled that I had an attitude problem several times. I then asked for a manager. The manager gave me the fries, apologized for the inconvenience & corporate number, which doesn’t work!!!
Atmosphere: 1
Food: 1
Service: 1
Was a frequent customer of this location, but for countless and final time, I pulled up and waited in the drive though line, and sat there while multiple people were helped before me. I’d ordered on mobile and already paid, so this was extra frustrating as I have to wait days for a refund. Management needs to seriously re-train some of the folks in the drive through. This is the final push I needed to just delete the app and stop going to Mcdonalds at all.
Easily the worst experience I’ve ever had at a McDonalds or fast food chain. I came here on 12/20/2025 at around 10:00 pm to get a quick bite to eat. I pulled up to the intercom and nobody answered for 5 minutes so I decided to go to the first window because there was a sign that said to go to the first window and I thought maybe it was just broken. So I went to the first window and I waited there for several minutes while somebody inside kept looking at me and walking away as if they didn’t want to serve me. After waiting, some vulgar employee at the next window shouted at the top of their lungs to pull up to the next window. I drove up to the next window and I told them nobody helped me yet and he said I had to go all the way back to the start of the line. I asked them can I just get a coke then and he said fine. So I gave him $2 for the coke and he made me pull up to the next window where people have to wait for their food to be made. I’m not joking when I say that I waited 10 minutes and nobody came to that window. I wasn’t going to waste anymore time so I went to the parking lot and tried to going inside but by then it was locked and the drive thru was packed. Never in my life have I felt so robbed of my time and my money. I live closer to this McDonald’s, but I’m going to willingly choose from now on to go to the location on Woodward and 13 mile. I went to that location right after and I got what I wanted in literally 2 minutes. Somebody needs to take some accountability for this because I lost my money and was treated very rudely and disrespectfully.
Service: 1
This store is the lesser of all the McDonald's evils. The food always seems to be fresh ( even when delivered), the wait time is usually shorter than most, but the missing ingredients is customer service. No matter what location I am at I am most certainly, always, being rushed and or subjected to rude behavior. I understand its fast food , we are all on the clock even when we arent on the clock but I cant stand anything less than friendliness from any place I am spending my hard earned money. The most disappointing part is the fact that this store is a 4 out 5 and significantly above the current standard.
Atmosphere: 4
Food: 5
Service: 4
Came here about work, and they're playing on the phone , pranking , snickering around about who's the person to talk to. Some people don't deserve jobs acting like that
They forgot half my order. My fault for not checking but assumed that if they missed something it would be one item not 3.
Atmosphere: 1
Food: 1
Service: 1
My favorite 😍 spot on my way home from work. Must have my pick me up! Carmel Frappe with oreo toppings and chocolate drizzle.😋😋😋😋Food always served hot.👌🏿👌🏿👌🏿 Great smiles and happy 😊 faces in the drive-thru. ❤️
Atmosphere: 5
Food: 5
Service: 5
By far the fastest service of any mcdonalds I've encountered around
Atmosphere: 5
Food: 4
Service: 5
This place always gets something wrong and every time I order u have to change the address to a better one
This is literally the worst McDonald’s I’ve ever been to. Every single time I’ve come here, I’ve had to wait at least 30minutes in the drive through with only two other cars ahead of me. This last time, which will be the last time I ever come here, I waited 20 minutes for my milkshake at the third window, and it turns out they forgot about my
order, after I already paid and waited. This place is TRASH do not come here you’re better off driving an extra 10 minutes to the next closest one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
THEY ARE HORRIBLE ❗
They were closed at 2 AM with all the lights off and the screens turned off. But it says open 24 hours???
Atmosphere: 1
Food: 1
Service: 1
Husband works with Amazon delivery, and got McDonalds well the 4 peice nuggets he ordered was not nuggets.. it was two beef patties with onions all over!?? And he’s allergic I don’t know if my husband can go back anytime soon because he is timed on his deliveries for Amazon so this was a quick meal break but McDonald’s not only did you mess up his order that’s food safety he can’t eat that he’s allergic it’s also no nuggets in here?
Atmosphere: 1
Food: 1
Service: 1
It took a long time to make order number 937 10/23/25
Went here in the morning to pick-up breakfast to take to work. When I got to work, I found out that half my order was missing and the sandwich I ordered was completely wrong. On top of that, no receipt. I was beyond pissed. I will find another McDonalds to go to from now on.
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