Jimmy John's

1018 E Main St, Owosso
(989) 725-7200

Customers' Favorites

Photos

+37 photos
+36 photos
Add a photo

Recent Reviews

I just got an order that I placed inside and a sweet Girl helped me With everything because the app was messed up and I was so frustrated and I was already having a bad day and she made it a lot better and I’m so grateful. It’s nice to have some good customer service nowadays. Her name was Matracia and I’m very sorry because I probably spelt it incorrectly. But I just wanted to make sure that she knows I appreciated her.
A friend and I went for lunch on 11/6. My friend ordered something and stated it was not good only to me. The young lady who runs the store (Violet) I believe must have overheard and immediately offered her another sandwich and/or her money back. The way she approached this in my opinion was actual customer service you rarely see anymore. She is doing a great job trying to make sure her customers are happy. She gave her a full refund and offered her chips for free on her.
We were in a hurry. We were on our way to a meeting and it was storming out.My one complaint is that we ate and we sat up front not in the back and the music was just too loud. It reminded me of being in the 1980s in the mall in one of those stores and the music was you know blaring. The music is too loud if people sitting at the same table cannot hear each other!Now for the good parts let's start with those working. They were funny. They were helpful and very very nice....

More Reviews