Terrible service and incompetent employees. The managers are deplorable and were asked by police to give us our money back, for non service.
ViVi
Literally the worst McDonald's in southwest Michigan. The kids that work at this place just mess around their entire shifts and barely put forth an effort to even run the place. Came through the drive through this afternoon and while I waited (around 45 minutes or so), I could see through the window that all the kids there were just goofing off in the kitchen. Showing each other Tik Toks on their phones and making ridiculous noises. One employee in particular kept making a sound that resembled some kind of fog horn and giggling like a kindergartner. They looked to be around 25-28 yo. Its sad that there are so many ppl (who want to do a decent job) in this country looking for work who can't get a job but a young man who acts like a child at his job gets to have a job instead. This place is an embarrassment to the beautiful town of Paw Paw and makes me appreciate the good restaurants in Paw Paw (of which there are many) so much more.
Atmosphere: 1
Food: 3
Service: 1
Djuana Weaver
It's exactly what you expect!
Atmosphere: 3
Food: 3
Service: 3
Dave Stodola
Super slow at least 20min to get food. Served many others before our simple order
Atmosphere: 1
Food: 3
Service: 1
Deborah Gossett
If I could leave no stars I would, this McDonald's is terrible, both times I went within a week I ordered through the app. they messed up my order, didn't receive all of my order, and after waiting 20 minutes for my food my fries were cold, my mcrib bun was saggy and with so much sauce on it I had to scape some off, wonder why I don't go there.
Atmosphere: 1
Food: 1
Service: 1
Amanda
If you want to wait forever for food that's inedible, go here.
If I could give this store a 0, I would. I waited for over 10 minutes to get 2 mcdoubles so I called the store she told me with all the attitude she could have had that she would have him run them right out after another 14 minutes I called again I said I was still waiting on my cheeseburgers her response "I thought you said they were mcdoubles not cheeseburgers then said give me just a minute" 2 minutes later I finally got my food. My burger buns were hard and crispy on the bottom, meaning they sat in the warmer for over 15 minutes while I was waiting. I was not rude in any way, shape, or form as I work in customer service myself. I do not recommend this McDonald's at all. After everything, when she gave me my food, all I got was more attitude, a shrug, and the worst sorry I've ever heard in my life.
Atmosphere: 1
Food: 1
Service: 1
Austin Klock
Slow and rude
Atmosphere: 1
Food: 1
Service: 1
Deb Rath
Customer service is terrible and almost non-existent.
Food: 1
Recommended dishes: World Famous Fries, Double Quarter Pounder with Cheese
Kaylene Kirby
My frappe with a shot of espresso was on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
William Zoromski
Ordered a sausage egg and cheese meal through drive thru. Was asked to pull forward and wait. Watching people behind me also pulling to the side. But they’re all getting served and left. This has been going on for 10 minutes. I watched the girl go in and out several times delivering the wrong food and people going I. To get their order fixed. This is ridiculous
Very slow service. Online ordering is useless there is no time saving at the drive thru. The same line the same delay. Instead of giving your order yo u give a number
Atmosphere: 2
Food: 2
Service: 1
Cherine Hemmer
Girls at both drive-in windows were outstanding. Smiling, pleasant, and accurate with special order.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Sharad Dhindaw
Quality is going down day by day.
Atmosphere: 3
Food: 2
Service: 3
Venu Madhav
Very nicely done , food is good. Especially kids play area is nicely done
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken
Frederick Miller
I don't care for the self order. The food was predictable but the service was good.
Terrible service and incompetent employees. The managers are deplorable and were asked by police to give us our money back, for non service.
Literally the worst McDonald's in southwest Michigan. The kids that work at this place just mess around their entire shifts and barely put forth an effort to even run the place. Came through the drive through this afternoon and while I waited (around 45 minutes or so), I could see through the window that all the kids there were just goofing off in the kitchen. Showing each other Tik Toks on their phones and making ridiculous noises. One employee in particular kept making a sound that resembled some kind of fog horn and giggling like a kindergartner. They looked to be around 25-28 yo. Its sad that there are so many ppl (who want to do a decent job) in this country looking for work who can't get a job but a young man who acts like a child at his job gets to have a job instead. This place is an embarrassment to the beautiful town of Paw Paw and makes me appreciate the good restaurants in Paw Paw (of which there are many) so much more.
Atmosphere: 1
Food: 3
Service: 1
It's exactly what you expect!
Atmosphere: 3
Food: 3
Service: 3
Super slow at least 20min to get food. Served many others before our simple order
Atmosphere: 1
Food: 3
Service: 1
If I could leave no stars I would, this McDonald's is terrible, both times I went within a week I ordered through the app. they messed up my order, didn't receive all of my order, and after waiting 20 minutes for my food my fries were cold, my mcrib bun was saggy and with so much sauce on it I had to scape some off, wonder why I don't go there.
Atmosphere: 1
Food: 1
Service: 1
If you want to wait forever for food that's inedible, go here.
If I could give this store a 0, I would. I waited for over 10 minutes to get 2 mcdoubles so I called the store she told me with all the attitude she could have had that she would have him run them right out after another 14 minutes I called again I said I was still waiting on my cheeseburgers her response "I thought you said they were mcdoubles not cheeseburgers then said give me just a minute" 2 minutes later I finally got my food. My burger buns were hard and crispy on the bottom, meaning they sat in the warmer for over 15 minutes while I was waiting. I was not rude in any way, shape, or form as I work in customer service myself. I do not recommend this McDonald's at all. After everything, when she gave me my food, all I got was more attitude, a shrug, and the worst sorry I've ever heard in my life.
Atmosphere: 1
Food: 1
Service: 1
Slow and rude
Atmosphere: 1
Food: 1
Service: 1
Customer service is terrible and almost non-existent.
Food: 1
Recommended dishes: World Famous Fries, Double Quarter Pounder with Cheese
My frappe with a shot of espresso was on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
Ordered a sausage egg and cheese meal through drive thru. Was asked to pull forward and wait. Watching people behind me also pulling to the side. But they’re all getting served and left. This has been going on for 10 minutes. I watched the girl go in and out several times delivering the wrong food and people going I. To get their order fixed. This is ridiculous
Service: 1
Recommended dishes: Egg Mcmuffin
Restaurantji Recommends
Very slow service. Online ordering is useless there is no time saving at the drive thru. The same line the same delay. Instead of giving your order yo u give a number
Atmosphere: 2
Food: 2
Service: 1
Girls at both drive-in windows were outstanding. Smiling, pleasant, and accurate with special order.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Quality is going down day by day.
Atmosphere: 3
Food: 2
Service: 3
Very nicely done , food is good. Especially kids play area is nicely done
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken
I don't care for the self order. The food was predictable but the service was good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hashbrown, Sausage Biscuit
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