Starbucks
1163 U.S. 31, Petoskey
(231) 347-6441
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
You guys definitely need a new manager the one you have now acts like she doesn’t want to be there nor does she deserve the position. I’ve said nothing the other handful of times, I get people have busy overstimulating days. But every-time I come in (pretty often) unless the younger gals are workin, I consider even walking up to the counter. I’m a manager as well, if you don’t like your job or the people you serve then quit.
There once was a time where the person standing infront of you was priority not so much here anymore . The mobile orders take president and when you ask seriously if you should place one after standing at the counter for 10 mins watching them do every order that pops out you get a snotty attitude . I use to come to this location everyday and now I only vist on occasion.
Sushi was great
Food: 5
Very cute setup inside the DW store. A place to sit and relax too! Love the Dragon fruit lemonade!!
Atmosphere: 5
Food: 5
Service: 5
Very expensive
Atmosphere: 2
Food: 3
Service: 3
Always a good cup of coffee!
Atmosphere: 4
Food: 5
Service: 5
Another great experience at this Starbucks!! ? The barista was confronted with a very rude customer during our visit but she remained calm and conducted herself in a respectable way. Drinks were delicious and service was great. We will be back!?
Service: 5
There's a younger gal with dark hair that works there who is the best staff member in my opinion. Carol is decent enough in her customer service and has never messed up my drink. There's an older woman there who literally every time I order ahead online makes my drink wrong. This morning I ordered a short triple amercano and when I got there to pick it up, there was no water in it. When I asked her to top it off with water, she responded with "if you put it in your order, that's how it'll come." I informed her that I did, as I could see my order stuck to the side of my cup. She did put water in it, but didn't say anything else. It's not a huge deal, it just makes me wonder if I can actually trust them to get my order correct. I intentionally order ahead to ensure I get my order put in correctly. I realize mistakes happen, but this is the 3rd time with that same woman. I'm not sure how engaged she is when she's at work. It's disappointing.
Service: 3
Love this location! It’s close to my work so it’s always my go-to, and the service here is impeccable. The staff is so, so kind and they provide good, fast service! I love coming in to sip my iced Americano while I grocery shop too ;)
Atmosphere: 5
Food: 5
Service: 5
The batista Kayla snapped at the woman taking my order. She was so rude the entire time. I understand if you're having a bad day, but she was ridiculously mean. Basically telling the sweetest, kindest most whole hearted woman that I have ever seen at a Starbucks that she was dumb. Kayla - you need to check your act. You shouldn't treat people like that, no matter who they are. Ridiculous.
Atmosphere: 1
Food: 5
Service: 4
Restaurantji Recommends
Carol the manager is so rude, saw i made a mobile order and said “If I had known it was you i would have done this last.” this is unacceptable behavior from a manager to a customer, I will not be buying from this starbucks if carol is working again.
Atmosphere: 1
Food: 4
Service: 1
Very bad energy at this place and service is very bad and it's a dangerous place to be if you want to go in and have coffee at the back tables. The manager girl there has a lot of growing up to do and she is a witch.. she is not grown up enough and should not be involved with the public...... this place has got free advertisement from me for life..... There's a very bad energy at this place in the d and w
The lady is so rude to me everytime I go in there. I believe her name is Carol, I don’t usually write bad reviews but her customer service is terrible. Will go to the other store instead.
Atmosphere: 1
Food: 3
Service: 1
Starbucks... what else needs to be said!!
Atmosphere: 5
Food: 5
Service: 5
Don’t go here when the girl with orange/red hair is working she can’t make a drink right she is supper rude
Loading...