Never a bad time at the Applebees here in Plainwell. Service is timely and always nice, I feel like I never have any trouble here. It’s a comfortable place to eat and meet up with friends. Shout out to Sofie as our server tonight. I genuinely enjoy coming here to dine.
Atmosphere: 5
Food: 5
Service: 5
Jonathon McGarey
Our server was amazing and on top of everything. Absolutely amazing food, service and drinks. Huge shoutout to Aija our server for going above and beyond
Atmosphere: 5
Food: 5
Service: 5
Nikki Huff
Wonderful drinks! Try the Shark Bowl!
Atmosphere: 4
Food: 4
Service: 5
Victoria McWethy
Most unhealthy menu by far.
Atmosphere: 4
Food: 2
Service: 4
jess christine
Ashley was fantastic! She was efficient, helpful and pleasant. She suggested a great deal for me and my friends and we had a great meal! Thank you so much:)
Atmosphere: 4
Food: 5
Service: 5
Meranda Burns
Impromptu early dinner with kids and it was great. Everything was nice and fresh and our server Ashley was amazing. 2 or $25 and $5 margs, doesn’t get much better than that!
Atmosphere: 5
Food: 5
Service: 5
David Adamski II
Always a good experience at this location especially when Ashley is working. Always goes above and beyond taking care of her guests.
Atmosphere: 5
Food: 5
Service: 5
bj c
Ashley at this Applebees is awesome she goes above and beyond to take care of her customers and she is very professional with a smile keep up the awesome work!!! Thank you for the awesome experience
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Tafil
Ashley was wonderful! She was very friendly, attentive, and made sure we had everything we needed. We never had to wait long for anything. Great bartender and great service!
Atmosphere: 5
Food: 4
Service: 5
Jenna Moore
Ashley was super sweet, and made my daughter her new favorite drink. The food was good, and we had a very nice time.
Ashley is one of the best servers I've ever had.shes attentive, friendly, hard working and positive always thanx Ashley for your hard work.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Gordy
I was surprised that my dinner request Chicken Alfredo with broccoli was absent of broccoli 🥦. Yep, out of broccoli. No substitute offered to enhance the meal. Disappointed in the lack of accomodation substitute for this dish. However, price accommodations were made for a couple sitting next to us when there meal was overlooked in the kitchen. Reduced by 50%.
Atmosphere: 3
Food: 3
Service: 3
Sugar Sykes
We had an extremely disappointing experience at Applebee’s. We ordered the 2-for-$25 along with an appetizer trio basket, and both our appetizers and our meals came out at basically the same time. The spinach dip and one of the appetizers were cold, like they had been sitting under the heat lamp far too long. When we mentioned this, the appetizers were comped — but after that, we never saw our server again.
Our server, who was also the bartender, took our drink order and food order but did not even bring our food to the table — the host dropped it off instead. My steak was ordered rare and came out medium well, which was extremely frustrating on top of everything else.
She never brought us side plates or silverware, and we had to ask two different servers just so we could eat. When we asked for to-go boxes, it was because we wouldn’t even eat the food ourselves anymore — it was for our pigs. She brought a box that was way too small, and once again we had to rely on another server to get us the right one. We also had to ask yet another server just to pay our bill and get checked out, because our actual server had completely vanished after comping the appetizers.
Honestly, the only reason service happened at all was because other servers stepped in. The two servers who actually made sure we had silverware and helped us throughout the meal got the tip... because they visited our table more times than our actual server ever did. The only time we saw her again was when another staff member had to go get her so we could cash out.
To make matters worse, our table area was disgusting. There was smashed food all over the floor underneath us, which made the entire experience feel dirty and unsanitary.
Between the cold food, incorrect steak temperature, nonexistent service, and filthy dining area, this was a horrible experience
Atmosphere: 1
Food: 1
Service: 1
Alex
The waitress messed up my drink. I asked for a cherry coke and they gave me a Shirley temple and never told me they didn't have coke and didnt give us silverware and there was other people next to us that didn't get silverware either and the manager was real shitty and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Joyce Bower
We brought in a party of eight without warning, including three children. When I tell you that Ashley took the BEST care of us, I mean she was a knock-out awesome server! She was so quick and anticipated everything with a smile and cheerful enthusiasm. We also appreciate the manager checking in with us. Just everything was terrific… we really were so impressed and intend to be back again!
Never a bad time at the Applebees here in Plainwell. Service is timely and always nice, I feel like I never have any trouble here. It’s a comfortable place to eat and meet up with friends. Shout out to Sofie as our server tonight. I genuinely enjoy coming here to dine.
Atmosphere: 5
Food: 5
Service: 5
Our server was amazing and on top of everything. Absolutely amazing food, service and drinks. Huge shoutout to Aija our server for going above and beyond
Atmosphere: 5
Food: 5
Service: 5
Wonderful drinks! Try the Shark Bowl!
Atmosphere: 4
Food: 4
Service: 5
Most unhealthy menu by far.
Atmosphere: 4
Food: 2
Service: 4
Ashley was fantastic! She was efficient, helpful and pleasant. She suggested a great deal for me and my friends and we had a great meal! Thank you so much:)
Atmosphere: 4
Food: 5
Service: 5
Impromptu early dinner with kids and it was great. Everything was nice and fresh and our server Ashley was amazing. 2 or $25 and $5 margs, doesn’t get much better than that!
Atmosphere: 5
Food: 5
Service: 5
Always a good experience at this location especially when Ashley is working. Always goes above and beyond taking care of her guests.
Atmosphere: 5
Food: 5
Service: 5
Ashley at this Applebees is awesome she goes above and beyond to take care of her customers and she is very professional with a smile keep up the awesome work!!! Thank you for the awesome experience
Atmosphere: 5
Food: 5
Service: 5
Ashley was wonderful! She was very friendly, attentive, and made sure we had everything we needed. We never had to wait long for anything. Great bartender and great service!
Atmosphere: 5
Food: 4
Service: 5
Ashley was super sweet, and made my daughter her new favorite drink. The food was good, and we had a very nice time.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Ashley is one of the best servers I've ever had.shes attentive, friendly, hard working and positive always thanx Ashley for your hard work.
Atmosphere: 5
Food: 5
Service: 5
I was surprised that my dinner request Chicken Alfredo with broccoli was absent of broccoli 🥦. Yep, out of broccoli. No substitute offered to enhance the meal. Disappointed in the lack of accomodation substitute for this dish.
However, price accommodations were made for a couple sitting next to us when there meal was overlooked in the kitchen. Reduced by 50%.
Atmosphere: 3
Food: 3
Service: 3
We had an extremely disappointing experience at Applebee’s. We ordered the 2-for-$25 along with an appetizer trio basket, and both our appetizers and our meals came out at basically the same time. The spinach dip and one of the appetizers were cold, like they had been sitting under the heat lamp far too long. When we mentioned this, the appetizers were comped — but after that, we never saw our server again.
Our server, who was also the bartender, took our drink order and food order but did not even bring our food to the table — the host dropped it off instead. My steak was ordered rare and came out medium well, which was extremely frustrating on top of everything else.
She never brought us side plates or silverware, and we had to ask two different servers just so we could eat. When we asked for to-go boxes, it was because we wouldn’t even eat the food ourselves anymore — it was for our pigs. She brought a box that was way too small, and once again we had to rely on another server to get us the right one. We also had to ask yet another server just to pay our bill and get checked out, because our actual server had completely vanished after comping the appetizers.
Honestly, the only reason service happened at all was because other servers stepped in. The two servers who actually made sure we had silverware and helped us throughout the meal got the tip... because they visited our table more times than our actual server ever did. The only time we saw her again was when another staff member had to go get her so we could cash out.
To make matters worse, our table area was disgusting. There was smashed food all over the floor underneath us, which made the entire experience feel dirty and unsanitary.
Between the cold food, incorrect steak temperature, nonexistent service, and filthy dining area, this was a horrible experience
Atmosphere: 1
Food: 1
Service: 1
The waitress messed up my drink. I asked for a cherry coke and they gave me a Shirley temple and never told me they didn't have coke and didnt give us silverware and there was other people next to us that didn't get silverware either and the manager was real shitty and unprofessional
Atmosphere: 1
Food: 1
Service: 1
We brought in a party of eight without warning, including three children. When I tell you that Ashley took the BEST care of us, I mean she was a knock-out awesome server! She was so quick and anticipated everything with a smile and cheerful enthusiasm. We also appreciate the manager checking in with us. Just everything was terrific… we really were so impressed and intend to be back again!
Atmosphere: 5
Food: 5
Service: 5
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