KFC

1246 M-89, Plainwell
(269) 685-1143

Recent Reviews

Sort by
chad a

food was ready on time and the guy at the front was friendly

Zack Haddix

Pulled up to order to get dinner and they had no food to serve and were not taking orders for at least 15 minutes

Atmosphere: 1

Food: 1

Service: 1

Deborah Boerner

5:00 pm on a Tuesday night....ordered our food waited 15 minutes....manager finally came out and stated we have no chicken breast....it will be a twenty/twenty five minute wait....or l can put in tenders....
We'll as we had traveled 4 hours to attend a funeral...l was not in the mood...so l said yeah sure whatever....so we get to my sisters...the tenders were so over cooked they were not edible....and there were 4 small tenders.. to replace 2 chicken breast... not seeing the exchange there...so that is the reason for the poor review....and who doesn't have chicken made ahead on a week night at 530 which is prime dinner time....will never buy from KFC again.

Atmosphere: 1

Food: 1

Service: 1

Thomas McCrorey

Food is way overpriced and the portions are very small

Atmosphere: 3

Food: 3

Service: 3

Susan Vickery

Never again

Atmosphere: 1

Food: 1

Service: 1

Jon Watts

Bad place to try to get food they told me they was doing the chicken for online orders I would have to wait 17 minutes waited 28 minutes went back to the window they said would you take extra crispy because we bumped your order I said no they said all we can do is give you back your money

Service: 1

Derek Navarro

Got in to KFC and there were only few people and after I ordered several more people show up and got there food before I did and I end up waiting for about half an hour to finally get my food, im upset that people got there food before I did and wasted my time :(

Brittany Dyke

I know the wait times can get a little long but I can confirm I have never had a bad interaction with the staff. I don't go all the time but when I do the team members are always so nice and so fun to interact with! I wish I knew names to call them out but good job! Keep my fries and KFC sauce coming!!!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Little

Laura Grauman

We stopped going here for many years. They never had food ready (always 45 min to 2 hr wait). The service had so much to be desired. We recently tried it again. We were beyond impressed with the new store manager Rob. He took well care of us. Had great customer service skills. Along with a short wait on our food. Great job Rob!! You've really turned that place around.

Atmosphere: 4

Food: 4

Service: 5

Terry Slikkers

It took over 30 minutes to get my 3 piece chicken dinner.

Atmosphere: 1

Food: 5

Service: 1

Tara King

The lobby was dirty. My husband asked for a famous bowl no corn and they made a SLOPPY no corn half famous bowl. The fries we ordered were cold and rubbery.when called for our food the front counter person was SUPER quit so we didn't hear her call us. NEVER returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Ray E.

The customer service is fabulous.

Service: 5

Blain Jenkins

Its just chicken why is it so difficult to make? Incompetence.

Atmosphere: 2

Food: 2

Service: 2

Natalie Gruber

Waited over 20 minutes for crispy chicken, they should've already had some ready that was fresh

Service: 1

Anthony Soldano

Shorted me chicken.

Food: 3

Service: 3

Loading...