KFC
1246 M-89, Plainwell
(269) 685-1143
Recent Reviews
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food was ready on time and the guy at the front was friendly
Pulled up to order to get dinner and they had no food to serve and were not taking orders for at least 15 minutes
Atmosphere: 1
Food: 1
Service: 1
5:00 pm on a Tuesday night....ordered our food waited 15 minutes....manager finally came out and stated we have no chicken breast....it will be a twenty/twenty five minute wait....or l can put in tenders....
We'll as we had traveled 4 hours to attend a funeral...l was not in the mood...so l said yeah sure whatever....so we get to my sisters...the tenders were so over cooked they were not edible....and there were 4 small tenders.. to replace 2 chicken breast... not seeing the exchange there...so that is the reason for the poor review....and who doesn't have chicken made ahead on a week night at 530 which is prime dinner time....will never buy from KFC again.
Atmosphere: 1
Food: 1
Service: 1
Food is way overpriced and the portions are very small
Atmosphere: 3
Food: 3
Service: 3
Never again
Atmosphere: 1
Food: 1
Service: 1
Bad place to try to get food they told me they was doing the chicken for online orders I would have to wait 17 minutes waited 28 minutes went back to the window they said would you take extra crispy because we bumped your order I said no they said all we can do is give you back your money
Service: 1
Got in to KFC and there were only few people and after I ordered several more people show up and got there food before I did and I end up waiting for about half an hour to finally get my food, im upset that people got there food before I did and wasted my time :(
I know the wait times can get a little long but I can confirm I have never had a bad interaction with the staff. I don't go all the time but when I do the team members are always so nice and so fun to interact with! I wish I knew names to call them out but good job! Keep my fries and KFC sauce coming!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Little
We stopped going here for many years. They never had food ready (always 45 min to 2 hr wait). The service had so much to be desired. We recently tried it again. We were beyond impressed with the new store manager Rob. He took well care of us. Had great customer service skills. Along with a short wait on our food. Great job Rob!! You've really turned that place around.
Atmosphere: 4
Food: 4
Service: 5
It took over 30 minutes to get my 3 piece chicken dinner.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The lobby was dirty. My husband asked for a famous bowl no corn and they made a SLOPPY no corn half famous bowl. The fries we ordered were cold and rubbery.when called for our food the front counter person was SUPER quit so we didn't hear her call us. NEVER returning to this location.
Atmosphere: 1
Food: 1
Service: 1
The customer service is fabulous.
Service: 5
Its just chicken why is it so difficult to make? Incompetence.
Atmosphere: 2
Food: 2
Service: 2
Waited over 20 minutes for crispy chicken, they should've already had some ready that was fresh
Service: 1
Shorted me chicken.
Food: 3
Service: 3
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