McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1218 M-89, Plainwell
(269) 685-8662
About McDonald's
Customers' Favorites
McDonald's Reviews
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Terrible customer service. Very rude. Wont be going back for a while. Online ordering is a joke. Not any faster than just going thru the drive thru.
Untrained staff, cold food, WRONG food and beverages that were ordered.
Fries had to be from yesterday. Sad they would sent food out like they have.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
This McDonald's location offers fantastic service with employees who genuinely enjoy their job. The drive-thru staff, including Joyce, Amy, Amanda, and others, are always friendly, prompt, and cheerful, starting customers' days with a smile. The staff went above and beyond by offering freshly made cookies to make up for minor issues like missing orders or new staff training. The restaurant is kid-friendly and has no parking problems. Customers appreciate the kindness and helpfulness of the team, especially during special moments like replacing dropped fries or milkshakes without charge. Overall, the restaurant provides a welcoming atmosphere with dedicated employees who prioritize good service.