I have been supporting Top of the Cone for years. Their ice cream choices were always high quality. They always gave people a wide range of choices between soft serve and scooped ice cream. Only ice cream store in the area to do that. Under the new ownership I’m very disappointed. I have not had any food there yet, but they brought in Hershey ice cream which is sub par and have eliminated all the wonderful flavors and much higher quality of Ashby’s Sterling ice cream. They have kept some Guernsey ice cream which is good. So rather than supporting Michigan based dairies like Guernsey and Ashby’s they went with corporate Hersheys. Again, very disappointed in the direction of the business.
Maddie Mckay
I love top of the cone. It’s so good and my friend Mom works there and she lets me get free ice cream.
Amanda Williams
I only wish I could leave a review with zero stars. Food ordered and paid for at the drive through, parked and waited as instructed. After 15 minutes or so an employee came to say they were just starting the food and said not to park in the handicapped space, despite having a handicap license plate. It took another 20 minutes for the food and were told not to come back. Not a problem, the food isn't worth the wait or dealing with rude staff.
Lauryn Hahn
Got a cake batter flurry today with a side of plastic pieces. Very disappointed.
Houda Chedid
The best food, hands down, and even better customer service. Can't wait to go back and enjoy the outdoor seating
Nour Harakeh
Best boneless wings , smashed burger and ice-creams Definitely will come back !
Max Jacobs
Closed for winter
Luke Blair
Scary experience plastic in my ice cream.
Atmosphere: 1
Food: 1
Service: 1
Logan M
the young man with the brown is very well trained and people friendly
Definitely will be back! The butter pecan was amazing!!!
Service: 5
Recommended dishes: Ice Cream Cone
Martin Jajou
Great Ice cream and great service from everyone there!
Atmosphere: 5
Food: 5
Service: 5
SB B
Extremely poor and out of touch customer service. Is teasing and mocking my culture the cherry on top of my sundae? Do better and hire individuals with respect ??
Atmosphere: 1
Food: 1
Service: 1
Nina Kraft
Drive through can be a bit slow, should post menu in drive through area so guest can see options before getting to the window. Other than that, the service at the window is quick/attentive from the employees.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Twist Cone
J G
Interesting that you keep deleting my review and blocking me on your social media accounts. I have yet to receive an apology or a response from the owner about my experience.
I’ve been a customer of Top of the Cone for years. Apparently they changed ownership some time ago, which is quite unfortunate. Tonight at the drive through, I overheard one of the adult workers mock me with a racist, nonsensical “Asian” accent. When I confronted him, he said he was only goofing off with his coworkers, a younger man and woman. I am disgusted that anyone would treat a paying customer this way. Sorry, bro, it must suck to work at an ice cream shop at your ripe old age. Racism has no place in my community.
I have been supporting Top of the Cone for years. Their ice cream choices were always high quality. They always gave people a wide range of choices between soft serve and scooped ice cream. Only ice cream store in the area to do that. Under the new ownership I’m very disappointed. I have not had any food there yet, but they brought in Hershey ice cream which is sub par and have eliminated all the wonderful flavors and much higher quality of Ashby’s Sterling ice cream. They have kept some Guernsey ice cream which is good. So rather than supporting Michigan based dairies like Guernsey and Ashby’s they went with corporate Hersheys. Again, very disappointed in the direction of the business.
I love top of the cone. It’s so good and my friend Mom works there and she lets me get free ice cream.
I only wish I could leave a review with zero stars. Food ordered and paid for at the drive through, parked and waited as instructed. After 15 minutes or so an employee came to say they were just starting the food and said not to park in the handicapped space, despite having a handicap license plate. It took another 20 minutes for the food and were told not to come back. Not a problem, the food isn't worth the wait or dealing with rude staff.
Got a cake batter flurry today with a side of plastic pieces. Very disappointed.
The best food, hands down, and even better customer service. Can't wait to go back and enjoy the outdoor seating
Best boneless wings , smashed burger and ice-creams
Definitely will come back !
Closed for winter
Scary experience plastic in my ice cream.
Atmosphere: 1
Food: 1
Service: 1
the young man with the brown is very well trained and people friendly
Atmosphere: 5
Food: 5
Service: 5
The young short fat kid is very good and nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Restaurantji Recommends
Definitely will be back! The butter pecan was amazing!!!
Service: 5
Recommended dishes: Ice Cream Cone
Great Ice cream and great service from everyone there!
Atmosphere: 5
Food: 5
Service: 5
Extremely poor and out of touch customer service. Is teasing and mocking my culture the cherry on top of my sundae? Do better and hire individuals with respect ??
Atmosphere: 1
Food: 1
Service: 1
Drive through can be a bit slow, should post menu in drive through area so guest can see options before getting to the window. Other than that, the service at the window is quick/attentive from the employees.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Twist Cone
Interesting that you keep deleting my review and blocking me on your social media accounts. I have yet to receive an apology or a response from the owner about my experience.
I’ve been a customer of Top of the Cone for years. Apparently they changed ownership some time ago, which is quite unfortunate. Tonight at the drive through, I overheard one of the adult workers mock me with a racist, nonsensical “Asian” accent. When I confronted him, he said he was only goofing off with his coworkers, a younger man and woman. I am disgusted that anyone would treat a paying customer this way. Sorry, bro, it must suck to work at an ice cream shop at your ripe old age. Racism has no place in my community.
Atmosphere: 1
Food: 1
Service: 1
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